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Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Restaurant Manager at SIHAMCO
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Fine Dining Operations Management, Leadership, Staff Development, Guest Experience, Hospitality, Financial Management, Marketing, Culinary Knowledge, Conflict Resolution, Communication, Cultural Understanding, Menu Development, Food Safety, Inventory Management, Event Planning, Team Building
Specialization
Candidates should have proven experience as a Restaurant Manager in a fine dining environment and strong leadership capabilities. In-depth knowledge of Lebanese cuisine and exceptional communication skills are essential.
Experience Required
Minimum 5 year(s)
F&B Expert at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Communication, Adaptability, Initiative, Reliability, Self Motivation, Solutions Focused, Attention To Detail, Teamwork, Service Standards, Professional Appearance, Safety Procedures
Specialization
Candidates should have a passion for hospitality and previous experience in food and beverage service. Strong communication skills and the ability to work under pressure are essential.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Multi-Property Reservations Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Operational Excellence, Leadership, Training, Communication, Analytical Skills, Problem Solving, Multitasking, Time Management, Group Bookings, Rate Management, Billing Processes, Team Player, Professionalism, Empathy
Specialization
Previous experience in Reservations or Front Office within a luxury hotel environment is required. Strong understanding of hotel systems and excellent leadership skills are essential.
Experience Required
Minimum 2 year(s)
Expression of Interest- Food and Beverage Attendants at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Exceptional Guest Experiences, Hospitality, Strong Communication Skills, Professional Approach, Flexibility
Specialization
Candidates should be passionate about hospitality and delivering memorable guest experiences. They must bring positivity, energy, and have strong communication skills.
Aushilfe Frühstück (m/w/d) at The Cloud One
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Flexibility, Creativity, Communication, Quality Awareness, Host Qualities
Specialization
Experience in hospitality or a willingness to transition into the field is preferred. Key attributes include open communication, host qualities, flexibility, creativity, and teamwork.
Frühstücksmitarbeiter (m/w/d) at The Cloud One
Berlin, , Germany - Full Time
Skills Needed
Communication, Hospitality, Flexibility, Creativity, Teamwork, Quality Awareness
Specialization
Candidates should have a background in hospitality or a strong interest in entering the field. Key qualities include an open demeanor, host qualities, flexibility, creativity, and teamwork.
Casual Food & Beverage Attendants at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Executive Lounge -F&B Assistant at Crowne Plaza Dubai Marina at IHG Career
, , United Arab Emirates - Full Time
Skills Needed
F&B Service, Guest Service, Communication Skills, Detail Orientation, Multi Tasking, Team Engagement, Hospitality, Problem Solving, Technical Proficiency, Cultural Awareness, Language Skills
Specialization
The ideal candidate should have 1-2 years of experience in a similar role within a four or five-star hotel. Strong verbal and written communication skills, attention to detail, and the ability to work with diverse teams are essential.
Bartender at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Bartending, Mixology, Customer Service, Cash Handling, Inventory Management, Hospitality, English Fluency, Attention To Detail
Specialization
Candidates should have a warm personality and previous bartending experience, with mixology skills being an asset. A hospitality background is preferred, along with the ability to anticipate guest needs and fluency in English.
Business Development Executive at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales, Hospitality, Networking, Collaboration, Time Management, Communication, Self Motivation, Technology Proficiency
Specialization
Minimum of 1-2 years experience in a hotel or sales environment is required. Candidates should be self-motivated, organized, and possess effective communication skills.
Front Office Supervisor at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Organizational Skills, Time Management, Attention To Detail, Customer Service, Team Motivation, Training, Collaboration, Problem Solving, Hospitality, Reception Procedures, Reservations, Cashiering Procedures, Guest Relations, Service Standards, Event Management
Specialization
The ideal candidate is a natural leader with strong organizational and time management skills. Experience in supervising front office operations and knowledge of reception, reservations, and cashiering procedures is essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Food & Beverage Attendant - Part Time or Casual at Accor
Devonport, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Food Knowledge, Wine Recommendations, Team Collaboration, Event Setup, Cleanliness, Upselling, Problem Solving
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work various shifts, including weekends.
Guest Service Agent at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Demonstrated background in delivering high-quality service within a hotel or customer-facing environment is required. Candidates should maintain a polished and professional presentation and be fully committed to a dynamic work schedule.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive and positive approach to addressing guest needs and maintaining a polished professional presentation.
Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Teamwork, Hospitality, Time Management, Adaptability
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality environment and possess exceptional communication skills. A polished and professional presentation is required, along with a commitment to a dynamic work schedule.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

40.05

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Casuarina Santai Resort are looking for a full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Please note: This position is based in Casuarina, 2487 Shift Details (subject to change): Full time and casual positions available at this property. Shift times scheduled within 7:00am to 11:00pm Rotating roster across Monday to Sunday Immediate start available Hourly rates for Full Time (excluding super): Monday - Friday: $26.70 per hour Saturday: $33.38 per hour Sunday: $40.05 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent will provide a warm reception to guests, ensuring a smooth check-in process and addressing inquiries. They will act as the primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent - Full Time at Minor International
Tweed Heads, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Restaurant Manager at SIHAMCO
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Fine Dining Operations Management, Leadership, Staff Development, Guest Experience, Hospitality, Financial Management, Marketing, Culinary Knowledge, Conflict Resolution, Communication, Cultural Understanding, Menu Development, Food Safety, Inventory Management, Event Planning, Team Building
Specialization
Candidates should have proven experience as a Restaurant Manager in a fine dining environment and strong leadership capabilities. In-depth knowledge of Lebanese cuisine and exceptional communication skills are essential.
Experience Required
Minimum 5 year(s)
F&B Expert at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Communication, Adaptability, Initiative, Reliability, Self Motivation, Solutions Focused, Attention To Detail, Teamwork, Service Standards, Professional Appearance, Safety Procedures
Specialization
Candidates should have a passion for hospitality and previous experience in food and beverage service. Strong communication skills and the ability to work under pressure are essential.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Multi-Property Reservations Supervisor at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Operational Excellence, Leadership, Training, Communication, Analytical Skills, Problem Solving, Multitasking, Time Management, Group Bookings, Rate Management, Billing Processes, Team Player, Professionalism, Empathy
Specialization
Previous experience in Reservations or Front Office within a luxury hotel environment is required. Strong understanding of hotel systems and excellent leadership skills are essential.
Experience Required
Minimum 2 year(s)
Expression of Interest- Food and Beverage Attendants at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Exceptional Guest Experiences, Hospitality, Strong Communication Skills, Professional Approach, Flexibility
Specialization
Candidates should be passionate about hospitality and delivering memorable guest experiences. They must bring positivity, energy, and have strong communication skills.
Aushilfe Frühstück (m/w/d) at The Cloud One
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Hospitality, Customer Service, Teamwork, Flexibility, Creativity, Communication, Quality Awareness, Host Qualities
Specialization
Experience in hospitality or a willingness to transition into the field is preferred. Key attributes include open communication, host qualities, flexibility, creativity, and teamwork.
Frühstücksmitarbeiter (m/w/d) at The Cloud One
Berlin, , Germany - Full Time
Skills Needed
Communication, Hospitality, Flexibility, Creativity, Teamwork, Quality Awareness
Specialization
Candidates should have a background in hospitality or a strong interest in entering the field. Key qualities include an open demeanor, host qualities, flexibility, creativity, and teamwork.
Casual Food & Beverage Attendants at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Executive Lounge -F&B Assistant at Crowne Plaza Dubai Marina at IHG Career
, , United Arab Emirates - Full Time
Skills Needed
F&B Service, Guest Service, Communication Skills, Detail Orientation, Multi Tasking, Team Engagement, Hospitality, Problem Solving, Technical Proficiency, Cultural Awareness, Language Skills
Specialization
The ideal candidate should have 1-2 years of experience in a similar role within a four or five-star hotel. Strong verbal and written communication skills, attention to detail, and the ability to work with diverse teams are essential.
Bartender at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Bartending, Mixology, Customer Service, Cash Handling, Inventory Management, Hospitality, English Fluency, Attention To Detail
Specialization
Candidates should have a warm personality and previous bartending experience, with mixology skills being an asset. A hospitality background is preferred, along with the ability to anticipate guest needs and fluency in English.
Business Development Executive at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales, Hospitality, Networking, Collaboration, Time Management, Communication, Self Motivation, Technology Proficiency
Specialization
Minimum of 1-2 years experience in a hotel or sales environment is required. Candidates should be self-motivated, organized, and possess effective communication skills.
Front Office Supervisor at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Organizational Skills, Time Management, Attention To Detail, Customer Service, Team Motivation, Training, Collaboration, Problem Solving, Hospitality, Reception Procedures, Reservations, Cashiering Procedures, Guest Relations, Service Standards, Event Management
Specialization
The ideal candidate is a natural leader with strong organizational and time management skills. Experience in supervising front office operations and knowledge of reception, reservations, and cashiering procedures is essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Food & Beverage Attendant - Part Time or Casual at Accor
Devonport, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Food Knowledge, Wine Recommendations, Team Collaboration, Event Setup, Cleanliness, Upselling, Problem Solving
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work various shifts, including weekends.
Guest Service Agent at Minor International
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Demonstrated background in delivering high-quality service within a hotel or customer-facing environment is required. Candidates should maintain a polished and professional presentation and be fully committed to a dynamic work schedule.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive and positive approach to addressing guest needs and maintaining a polished professional presentation.
Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Teamwork, Hospitality, Time Management, Adaptability
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality environment and possess exceptional communication skills. A polished and professional presentation is required, along with a commitment to a dynamic work schedule.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
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