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Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Listening, Multitasking, Inbound Calling, Outbound Calling, Reservation Management, Conflict Resolution, Time Management, Problem Solving, Data Entry, Sales, Collections, Hospitality
Specialization
Candidates must have a high school diploma or GED and at least two years of customer service experience. Strong communication and multitasking skills are required, along with the ability to work weekends and holidays.
Experience Required
Minimum 2 year(s)
Server - Media Jornada at Accor
Ibiza, Balearic Islands, Spain - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Hospitality, English Proficiency, Spanish Proficiency, Time Management, Professionalism, Adaptability
Specialization
Candidates should have previous experience in the hospitality industry and a high level of English proficiency. Strong communication skills, flexibility to work variable hours, and the ability to manage multiple tasks under pressure are required.
Restaurant Team Member at Whitbread
Dover, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Interpersonal Skills
Specialization
No previous experience is required for this role. You must be available to work 12 hours per week at the Marine Court Table Table location.
Bartender at AVO TACO
Westhampton Beach, New York, United States - Full Time
Skills Needed
Beverage Preparation, Customer Service, Menu Navigation, Stocking, Cleaning, Alcohol Service Compliance, Multitasking, Communication, Precision, Hospitality
Specialization
Candidates must possess a naturally warm and welcoming personality, strong multitasking abilities to thrive in a fast-paced environment, and a proactive, positive attitude committed to excellence. Physical requirements include the ability to lift up to 25 lbs and perform tasks like standing and bending.
Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Listening, Multitasking, Problem Solving, Time Management, Conflict Resolution, Data Entry, Sales, Collections, Hospitality, Bilingual, Microsoft Teams, Sharepoint, Alvaria Dialer
Specialization
Candidates must have a high school diploma or GED and at least 2 years of customer service experience. Strong communication skills and the ability to work in a fast-paced, metrics-driven environment are required, along with the ability to pass a background check and drug screening.
Experience Required
Minimum 2 year(s)
Call Center/Reservationist at Papi Steak
Miami Beach, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multi Tasking, Computerized Reservation System, Sales Techniques, Attention To Detail, Teamwork, Time Management, Conflict Resolution, Hospitality, Data Entry
Specialization
Candidates must possess excellent communication and problem-solving skills with a strong customer-oriented approach. The role requires the ability to work in high-pressure environments, handle multi-tasking, and maintain a flexible schedule including weekends and holidays.
Sous Chef at MINA Group
Dana Point, California, United States - Full Time
Skills Needed
Culinary Operations, Menu Development, Recipe Testing, Kitchen Production, Staff Training, Leadership, Food Safety, Sanitation, Inventory Management, Cost Control, Pastry Knowledge, Quality Control, Teamwork, Hospitality
Specialization
The ideal candidate should possess strong leadership skills and a working knowledge of pastry to support dessert service. They must demonstrate dependability, adaptability, and a commitment to luxury service standards while managing inventory and kitchen operations.
Experience Required
Minimum 2 year(s)
Breakfast Attendant at Commonwealth Hotels
Newport, Kentucky, United States - Full Time
Skills Needed
Food Preparation, Food Safety, Sanitation, Customer Service, Communication, Problem Solving, Inventory Management, Multitasking, Hospitality
Specialization
Candidates must have a high school diploma or equivalent and possess a friendly, welcoming demeanor. Previous experience in food service, hospitality, or customer service is preferred, along with the ability to work weekends and holidays.
Server at Punch Bowl Social
Portland, Oregon, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Pos Systems, Order Processing, Menu Navigation, Allergen Awareness, Craft Cocktail Knowledge, Hospitality, Table Management
Specialization
Candidates must be at least 21 years old and possess strong communication and teamwork skills. Experience in a high-volume restaurant or bar environment is considered ideal.
Reservations Agent at Auberge Collection
Johns Island, South Carolina, United States - Full Time
Skills Needed
Hospitality, Customer Service, Reservations Management, Sales Skills, Phone Etiquette, Conflict Resolution, Billing, Financial Transactions, Upselling, Communication, Teamwork, Business Correspondence
Specialization
Candidates must have at least two years of experience in a hospitality, spa, or reservations role, preferably within a luxury resort setting. Strong sales skills, professional communication abilities, and the capacity to work effectively within a team are required.
Experience Required
Minimum 2 year(s)
Dining Host at Punch Bowl Social
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Reservation Management, Hospitality, Sanitization, Phone Etiquette, Problem Solving
Specialization
Candidates should have strong communication skills, a positive attitude, and a commitment to teamwork. Previous experience in a high-volume restaurant or bar environment is considered ideal.
Dining Host at Punch Bowl Social
San Diego, California, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Hospitality, Reservation Management, Sanitization, Phone Etiquette, Brand Knowledge
Specialization
Candidates should possess strong communication skills, a positive attitude, and a commitment to teamwork. Previous experience in a high-volume restaurant or bar environment is considered ideal.
Dining Host at Punch Bowl Social
Austin, Texas, United States - Full Time
Skills Needed
Guest Service, Communication, Teamwork, Reservation Management, Hospitality, Cleaning, Sanitizing, Phone Etiquette, Order Taking
Specialization
Candidates should possess strong communication skills, a positive attitude, and a commitment to teamwork. Previous experience in a high-volume restaurant or bar environment is considered ideal.
Dining Host at Punch Bowl Social
Dallas, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Hospitality, Reservation Management, Conflict Resolution, Sanitization, Phone Etiquette, Multitasking
Specialization
Candidates should have a positive attitude, strong communication skills, and a commitment to teamwork. Previous experience in a high-volume restaurant or bar environment is considered ideal.
Front Desk Agent at Ruttger's Bay Lake Resort
Deerwood, Minnesota, United States - Full Time
Skills Needed
Guest Service, Communication, Cash Handling, Data Entry, Math Skills, Problem Solving, Teamwork, Customer Interaction, Emergency Response, Organization, Time Management, Attention To Detail, Knowledge Of Local Area, Pos System Operation, Billing Procedures, Hospitality
Specialization
Previous hotel-related experience is beneficial, along with strong computer, data entry, and math skills. The employee must be able to lift and move objects weighing up to 40 pounds and pass a background check.
Guest Arrival Expert at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Arrival Experience, Departure Experience, Customer Requests, Local Area Knowledge, Transaction Processing, Professional Appearance, Initiative, Problem Solving, Hospitality
Specialization
Success requires critical adherence to safety, company policies, confidentiality, asset protection, and quality standards, including maintaining a professional appearance and communication style. The role demands physical activity, including standing/walking for extended periods and the ability to lift objects up to 50 pounds unassisted and over 75 pounds with assistance.
F&B Bartender - Lavo at Marina Bay Sands
Singapore, , Singapore - Full Time
Skills Needed
Bartending, Customer Service, Upselling, Menu Knowledge, Inventory Management, Beverage Preparation, Communication, Teamwork, Grooming Standards, Equipment Maintenance, Hospitality, Problem Solving, Time Management, Cash Handling, Safety Compliance
Specialization
Candidates must have a minimum of 12 months of bartending experience and meet the legal age requirement for handling alcohol. A diploma in Hospitality and Tourism is considered an advantage, and proficiency in written and verbal English is required.
Part Time Spa Locker Room Attendant at Westlake Village Inn
Westlake Village, California, United States - Full Time
Skills Needed
Customer Service, Professionalism, Teamwork, Initiative, Hospitality, Flexibility, Cleaning, Organization
Specialization
A high school diploma or equivalent is required, along with exceptional guest service skills and a positive attitude. At least 6 months of experience in hospitality or related fields is preferred.
Spa Coordinator at Trailborn Hotel Management LLC
Jackson, Wyoming, United States - Full Time
Skills Needed
Customer Service, Scheduling, Communication Skills, Microsoft Office, Retail Sales, Conflict Resolution, Time Management, Cash Handling, Teamwork, Professional Grooming, Hospitality, Attention To Detail
Specialization
Candidates must have a high school diploma or equivalent and proficiency in Microsoft Office applications. Excellent communication skills, a professional demeanor, and the ability to work a flexible schedule including weekends and holidays are required.
Guest Experience Host at Inn & Spa at Loretto
Santa Fe, New Mexico, United States - Full Time
Skills Needed
Guest Service, Communication, Emotional Intelligence, Problem Solving, Attention To Detail, Hospitality, Customer Service, Interpersonal Skills, Reservation Systems, Pos Systems, Microsoft Platforms, Google Platforms, Conflict Resolution, Storytelling
Specialization
Candidates must have a high school diploma or equivalent and 0-2 years of experience in hospitality or customer service. Strong communication skills, emotional intelligence, and the ability to work flexible hours including weekends and holidays are required.
Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States -
Full Time


Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

18.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Communication, Listening, Multitasking, Inbound calling, Outbound calling, Reservation management, Conflict resolution, Time management, Problem solving, Data entry, Sales, Collections, Hospitality

Industry

Hospitality

Description
Company Description Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime. Job Description Join Westgate Resorts, Where Exceptional Service Meets Incredible Career Growth! This role offers paid training, performance incentives, and long-term career growth with one of the nation’s largest hospitality companies. Next Class Starts: May 14 · Earn $18.00/Hour During Training (Includes Base Pay + Weekly Bonus) · Training Duration: 6 Weeks (4 Weeks Training + 2 Weeks Nesting) · Training Schedule: Monday–Friday, 9:00 AM – 5:30 PM (Onsite in Ocoee, FL) · Work From Home Opportunity: Eligible After 90 Days (Hybrid Schedule May Apply Based on Distance) Work schedule from home is 11:30am - 8pm; weekends required; 2 days off during the week. · Plus shift differentials with an additional 10% evening differential and 15% weekend differential. As an Owner Services Specialist, you’ll support Westgate Resort owners by handling reservations and account inquiries, educating owners on their timeshare usage rights, and delivering a 5-star experience on every call. What You’ll Do Answer and manage inbound and outbound calls from Westgate Resort owners (approx. 75% inbound / 25% outbound) Assist owners with booking, modifying, and canceling reservations Educate owners on timeshare usage rights and account status Process external exchange requests through a third-party partner Offer and explain Vacation Guard Travel Protection Maintain accurate documentation and meet quality/performance expectations Use multiple systems and tools to support owners, including: MR, Owner Console, Loyalty Console, Alvaria Dialer, Microsoft Teams, SharePoint Call volume expectations: 30–35 calls/day average 40–50 calls/day during peak periods Qualifications What You’ll Bring High school diploma or GED required 2+ years of customer service experience preferred (Call center experience is a plus, especially in hospitality- Sales, collections, and front desk experience are also highly transferable!) Strong communication, listening, and multitasking skills Comfortable working in a fast-paced, metrics-driven environment Must be able to work weekends and holidays as needed Must pass a background check and drug screening Bilingual English/Spanish is a HUGE plus (additional pay available!) Additionally, the person must possess and adhere to the following core values: Integrity Passion Work Ethic Additional Information Why You’ll Love It Here Comprehensive benefits (medical, dental, vision, PTO, 401K match) DailyPay: get paid when you need it Career growth & tuition assistance Employee discounts on resorts, restaurants, and more Inclusive culture & community involvement opportunities Remote flexibility after the 90-day onsite period Why Westgate? Comprehensive health benefits – medical, dental and vision Paid Time Off (PTO) – vacation, sick, and personal Paid Holidays 401K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. Property: 43203-WG Ocoee Call Ctr Career Site Category: Call Center
Responsibilities
The Reservations Specialist manages inbound and outbound calls to assist owners with booking, modifying, and canceling timeshare reservations. They also educate owners on usage rights and account status while maintaining accurate documentation and delivering high-quality service.
Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Listening, Multitasking, Inbound Calling, Outbound Calling, Reservation Management, Conflict Resolution, Time Management, Problem Solving, Data Entry, Sales, Collections, Hospitality
Specialization
Candidates must have a high school diploma or GED and at least two years of customer service experience. Strong communication and multitasking skills are required, along with the ability to work weekends and holidays.
Experience Required
Minimum 2 year(s)
Server - Media Jornada at Accor
Ibiza, Balearic Islands, Spain - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Hospitality, English Proficiency, Spanish Proficiency, Time Management, Professionalism, Adaptability
Specialization
Candidates should have previous experience in the hospitality industry and a high level of English proficiency. Strong communication skills, flexibility to work variable hours, and the ability to manage multiple tasks under pressure are required.
Restaurant Team Member at Whitbread
Dover, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Interpersonal Skills
Specialization
No previous experience is required for this role. You must be available to work 12 hours per week at the Marine Court Table Table location.
Bartender at AVO TACO
Westhampton Beach, New York, United States - Full Time
Skills Needed
Beverage Preparation, Customer Service, Menu Navigation, Stocking, Cleaning, Alcohol Service Compliance, Multitasking, Communication, Precision, Hospitality
Specialization
Candidates must possess a naturally warm and welcoming personality, strong multitasking abilities to thrive in a fast-paced environment, and a proactive, positive attitude committed to excellence. Physical requirements include the ability to lift up to 25 lbs and perform tasks like standing and bending.
Reservations Specialist at Westgate Resorts
Ocoee, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Listening, Multitasking, Problem Solving, Time Management, Conflict Resolution, Data Entry, Sales, Collections, Hospitality, Bilingual, Microsoft Teams, Sharepoint, Alvaria Dialer
Specialization
Candidates must have a high school diploma or GED and at least 2 years of customer service experience. Strong communication skills and the ability to work in a fast-paced, metrics-driven environment are required, along with the ability to pass a background check and drug screening.
Experience Required
Minimum 2 year(s)
Call Center/Reservationist at Papi Steak
Miami Beach, Florida, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multi Tasking, Computerized Reservation System, Sales Techniques, Attention To Detail, Teamwork, Time Management, Conflict Resolution, Hospitality, Data Entry
Specialization
Candidates must possess excellent communication and problem-solving skills with a strong customer-oriented approach. The role requires the ability to work in high-pressure environments, handle multi-tasking, and maintain a flexible schedule including weekends and holidays.
Sous Chef at MINA Group
Dana Point, California, United States - Full Time
Skills Needed
Culinary Operations, Menu Development, Recipe Testing, Kitchen Production, Staff Training, Leadership, Food Safety, Sanitation, Inventory Management, Cost Control, Pastry Knowledge, Quality Control, Teamwork, Hospitality
Specialization
The ideal candidate should possess strong leadership skills and a working knowledge of pastry to support dessert service. They must demonstrate dependability, adaptability, and a commitment to luxury service standards while managing inventory and kitchen operations.
Experience Required
Minimum 2 year(s)
Breakfast Attendant at Commonwealth Hotels
Newport, Kentucky, United States - Full Time
Skills Needed
Food Preparation, Food Safety, Sanitation, Customer Service, Communication, Problem Solving, Inventory Management, Multitasking, Hospitality
Specialization
Candidates must have a high school diploma or equivalent and possess a friendly, welcoming demeanor. Previous experience in food service, hospitality, or customer service is preferred, along with the ability to work weekends and holidays.
Server at Punch Bowl Social
Portland, Oregon, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Pos Systems, Order Processing, Menu Navigation, Allergen Awareness, Craft Cocktail Knowledge, Hospitality, Table Management
Specialization
Candidates must be at least 21 years old and possess strong communication and teamwork skills. Experience in a high-volume restaurant or bar environment is considered ideal.
Reservations Agent at Auberge Collection
Johns Island, South Carolina, United States - Full Time
Skills Needed
Hospitality, Customer Service, Reservations Management, Sales Skills, Phone Etiquette, Conflict Resolution, Billing, Financial Transactions, Upselling, Communication, Teamwork, Business Correspondence
Specialization
Candidates must have at least two years of experience in a hospitality, spa, or reservations role, preferably within a luxury resort setting. Strong sales skills, professional communication abilities, and the capacity to work effectively within a team are required.
Experience Required
Minimum 2 year(s)
Dining Host at Punch Bowl Social
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Reservation Management, Hospitality, Sanitization, Phone Etiquette, Problem Solving
Specialization
Candidates should have strong communication skills, a positive attitude, and a commitment to teamwork. Previous experience in a high-volume restaurant or bar environment is considered ideal.
Dining Host at Punch Bowl Social
San Diego, California, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Hospitality, Reservation Management, Sanitization, Phone Etiquette, Brand Knowledge
Specialization
Candidates should possess strong communication skills, a positive attitude, and a commitment to teamwork. Previous experience in a high-volume restaurant or bar environment is considered ideal.
Dining Host at Punch Bowl Social
Austin, Texas, United States - Full Time
Skills Needed
Guest Service, Communication, Teamwork, Reservation Management, Hospitality, Cleaning, Sanitizing, Phone Etiquette, Order Taking
Specialization
Candidates should possess strong communication skills, a positive attitude, and a commitment to teamwork. Previous experience in a high-volume restaurant or bar environment is considered ideal.
Dining Host at Punch Bowl Social
Dallas, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Hospitality, Reservation Management, Conflict Resolution, Sanitization, Phone Etiquette, Multitasking
Specialization
Candidates should have a positive attitude, strong communication skills, and a commitment to teamwork. Previous experience in a high-volume restaurant or bar environment is considered ideal.
Front Desk Agent at Ruttger's Bay Lake Resort
Deerwood, Minnesota, United States - Full Time
Skills Needed
Guest Service, Communication, Cash Handling, Data Entry, Math Skills, Problem Solving, Teamwork, Customer Interaction, Emergency Response, Organization, Time Management, Attention To Detail, Knowledge Of Local Area, Pos System Operation, Billing Procedures, Hospitality
Specialization
Previous hotel-related experience is beneficial, along with strong computer, data entry, and math skills. The employee must be able to lift and move objects weighing up to 40 pounds and pass a background check.
Guest Arrival Expert at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Arrival Experience, Departure Experience, Customer Requests, Local Area Knowledge, Transaction Processing, Professional Appearance, Initiative, Problem Solving, Hospitality
Specialization
Success requires critical adherence to safety, company policies, confidentiality, asset protection, and quality standards, including maintaining a professional appearance and communication style. The role demands physical activity, including standing/walking for extended periods and the ability to lift objects up to 50 pounds unassisted and over 75 pounds with assistance.
F&B Bartender - Lavo at Marina Bay Sands
Singapore, , Singapore - Full Time
Skills Needed
Bartending, Customer Service, Upselling, Menu Knowledge, Inventory Management, Beverage Preparation, Communication, Teamwork, Grooming Standards, Equipment Maintenance, Hospitality, Problem Solving, Time Management, Cash Handling, Safety Compliance
Specialization
Candidates must have a minimum of 12 months of bartending experience and meet the legal age requirement for handling alcohol. A diploma in Hospitality and Tourism is considered an advantage, and proficiency in written and verbal English is required.
Part Time Spa Locker Room Attendant at Westlake Village Inn
Westlake Village, California, United States - Full Time
Skills Needed
Customer Service, Professionalism, Teamwork, Initiative, Hospitality, Flexibility, Cleaning, Organization
Specialization
A high school diploma or equivalent is required, along with exceptional guest service skills and a positive attitude. At least 6 months of experience in hospitality or related fields is preferred.
Spa Coordinator at Trailborn Hotel Management LLC
Jackson, Wyoming, United States - Full Time
Skills Needed
Customer Service, Scheduling, Communication Skills, Microsoft Office, Retail Sales, Conflict Resolution, Time Management, Cash Handling, Teamwork, Professional Grooming, Hospitality, Attention To Detail
Specialization
Candidates must have a high school diploma or equivalent and proficiency in Microsoft Office applications. Excellent communication skills, a professional demeanor, and the ability to work a flexible schedule including weekends and holidays are required.
Guest Experience Host at Inn & Spa at Loretto
Santa Fe, New Mexico, United States - Full Time
Skills Needed
Guest Service, Communication, Emotional Intelligence, Problem Solving, Attention To Detail, Hospitality, Customer Service, Interpersonal Skills, Reservation Systems, Pos Systems, Microsoft Platforms, Google Platforms, Conflict Resolution, Storytelling
Specialization
Candidates must have a high school diploma or equivalent and 0-2 years of experience in hospitality or customer service. Strong communication skills, emotional intelligence, and the ability to work flexible hours including weekends and holidays are required.
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