Job Description

As a Full Time Catering Supervisor at the University of Ottawa you will be in charge of leading a team in a very exciting and busy environment.

• The ability to not only follow directions but to also lead a team
• Able to anticipate customer and department needs
• Implement, train and follow up on Chartwells policies and procedures
• Respond to guest inquiries and address all concerns in a timely manner
• Provides detailed information regarding the menu and menu items
• Represents Company in a courteous, efficient, and friendly manner in all customer and associate interactions.
• Involved in all aspects of event management including setups, teardowns, buffet services, banquets, bar service etc.

Qualifications

• Smart Serve Certification
• Previous Supervisor experience in a catering capacity
• Strong supervisory skills and the proven ability to motivate, lead, train and coach staff
• Experience managing in a unionized setting is an asset
• Exceptional client service skills and a positive attitude
• Ability to interact with customers in order to assure customer satisfaction.
• Ability to learn new skills and apply them
• Detail-oriented and thrive in a fast-paced environment
• Able to work well under pressure
• Must be bilingual (French and English)
• Able to accommodate a flexible work schedule (including evenings and weekends)

Additional Information
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