JOB DESCRIPTION

We are looking for a Category Manager – Non-Food to take ownership of non-food operational expenditure across the Splendid Hospitality Group.
In this role, you’ll oversee a diverse range of non-food categories, including Housekeeping, Laundry, and Waste Management, ensuring best value and service across all our sites.
Working closely with the Director of Procurement, you will develop and deliver procurement strategies that optimise purchasing processes, strengthen supplier relationships, and drive efficiency across the group.

ABOUT US

Splendid Hospitality is one of the UK’s most successful and fastest-growing hospitality groups. Our diverse and dynamic portfolio spans hotels, restaurants, and care homes across the country—from London to Edinburgh, Bristol to York.

We are proud to own and operate a collection of well-known brands and distinctive properties, including:

• The award-winning 5-star Hilton London Bankside
• The luxurious Grand Hotel in York
• The UK’s first Four Points Flex by Sheraton (Marriott), newly developed in London Euston
• Nine IHG hotels, including Holiday Inn Brentford Lock and boutique Hotel Indigos in Edinburgh and York
• Six Accor properties across the UK

Beyond hotels, we also operate 38 KFC restaurants across the Midlands and North East, and three care homes in Sussex—demonstrating our unique breadth across the hospitality and care sectors.
Driven by entrepreneurial spirit and a passion for service, we continue to grow and evolve, creating exceptional experiences for our guests, teams, and partners.

ABOUT YOU

We’re looking for someone with:

• Degree-level education and a minimum of 3 years’ procurement experience, ideally within the hospitality sector.
• Proficiency in procurement platforms (ideally Procure Wizard and Access Maintain).
• Strong analytical skills with the ability to interpret data, financials, and market trends to drive cost savings.
• Proven ability to plan and manage procurement projects, delivering on time and within budget.
• Skilled in developing sourcing strategies and negotiating effectively with suppliers.
• Excellent communication skills, with the ability to collaborate across teams and stakeholders.
• Experience identifying and mitigating procurement risks, including supply chain and compliance issues.

As Category Manager – Non-Food, you’ll play a key role in optimising procurement across Splendid Hospitality Group. Your responsibilities will include:

• Category Strategy: Analyse market trends, supplier performance, and business needs to develop strategies that drive cost savings, enhance supplier relationships, and ensure quality.
• Supplier Management: Source and assess vendors, negotiate contracts, and proactively manage supplier performance.
• Cost Control: Deliver cost-saving initiatives through data analysis and process improvements.
• Risk Mitigation: Monitor and address risks related to supply chain disruptions, compliance, and market changes.
• Contract Management: Oversee the full contract lifecycle for facilities spend, including compliance, renewals, and terminations.
• Capex Oversight: Support and manage elements of the Capex process, ensuring accurate planning and tracking of capital spend.
• Cross-Functional Collaboration: Work closely with internal teams to ensure procurement aligns with business needs.
• Market Intelligence: Stay ahead of industry trends and supplier developments to inform strategy.
• Performance Tracking: Monitor KPIs to assess procurement effectiveness and identify opportunities for continuous improvement.