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SME Client Manager at Cigna Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Relationship Building, Negotiation Skills, Problem Solving, Time Management, Prioritization, Salesforce, Microsoft Office, Compliance Knowledge, Initiative, Ownership, Supervisory Skills, Coaching Skills
Specialization
Candidates should possess strong interpersonal and communication skills, with the ability to anticipate client needs and negotiate effectively. A sound knowledge of compliance requirements and experience with CRM systems like Salesforce are also essential.
Experience Required
Minimum 2 year(s)
Support Worker at Prime Healthcare
BSEI7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Medical Lab Technician Send Out Dept Full Time Days at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Laboratory Processes, Quality Control, Specimen Collection, Analytical Skills, Communication Skills, Teamwork, Customer Service, Technical Knowledge, Record Keeping, Equipment Maintenance, Safety Compliance, Problem Solving, Attention To Detail, Time Management, Self Development, Regulatory Compliance
Specialization
Candidates must have a two-year college degree in an approved Medical Lab Technician program or equivalent. They should also be registry eligible or registered as a Medical Laboratory Technician with relevant certification agencies.
Registered Nurse Telemetry Full Time Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Patient Care, Collaboration, Communication, Leadership, Delegation, Assessment, Evaluation, Monitoring, Teaching, Supervision
Specialization
Graduation from a school of nursing is required, with a BSN preferred. Candidates must be licensed to practice as a Registered Nurse in Michigan and hold an AHA BLS certification.
Registered Respiratory Therapist Full Time Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Respiratory Therapy, Patient Assessment, Therapeutic Procedures, Rehabilitative Procedures, Diagnostic Tests, Cardiopulmonary Care, Collaboration, Instruction, Evaluation, Licensure, Bcls Certification, Acls Certification, Teamwork, Clinical Expertise, Research, Health Care
Specialization
Graduation from an AMA/CoARC approved Respiratory Care program is required. Registration by the National Board of Respiratory Care and licensure to practice in Michigan are also necessary.
Experience Required
Minimum 2 year(s)
Head Housekeeper at Healthcare Homes
Reydon IP18 6RY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Band 4 Pharmacy Technician - Whipps Cross - Packing Service Unit at Pulse Healthcare
London, England, United Kingdom - Full Time
Skills Needed
Pharmacy Technician, Gmp, Documentation, Materials Management, Inspection, Labelling, Assembly, Repacking, Quality Assurance, Collaboration, Organisational Skills, Communication Skills, Continuous Improvement, Compliance, Operational Activities, Teamwork
Specialization
Candidates must have a BTEC Level 3 Diploma in Principles and Practice for Pharmacy Technicians or equivalent, and be registered with the General Pharmaceutical Council as a Pharmacy Technician. Experience in GMP environments is highly desirable, along with strong organisational and communication skills.
Central Supply Associate Full Time Days at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Decontaminating, Sorting, Inspection, Testing, Customer Service, Restocking, Delivery, Healthcare
Specialization
A high school diploma or equivalent is required, along with the ability to read, write, and comprehend the English language. Three to six months of sterile processing experience is preferred.
Nurse Extern II Neonatal ICU Contingent Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Patient Care, Technical Skills, Multi Skilled Care, Nursing, Communication, Teamwork, Delegation, Monitoring, Reporting, Supervision, Patient Assessment, Healthcare, Emergency Medicine, Obstetrics, Gynecology, Cosmetic Services
Specialization
Completion of the Fundamentals of Nursing course through an accredited school of nursing is required. Students must successfully pass all courses to remain in the program.
Registered Nurse Labor and Delivery Full Time Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Registered Nurse, Labor And Delivery, Patient Care, Collaboration, Communication, Leadership, Assessment, Delegation, Monitoring, Patient Education, Bls Certification, Efm Certification, Nrp Certification, Acls Certification, C Section Care, Triage
Specialization
Graduation from a school of nursing is required, with a BSN preferred. Candidates must be licensed to practice as a Registered Nurse in Michigan and hold an AHA BLS certification.
Claims Representative at Cigna Healthcare
Nairobi, Nairobi County, Kenya - Full Time
Skills Needed
Claims Analysis, Medical Knowledge, Attention To Detail, Customer Centricity, Analytical Skills, Communication, Teamwork, Flexibility, Computer Applications, Problem Solving, Coding, Reimbursement Assessment, Training Participation, Time Management, Decision Making, Proactivity
Specialization
You should have active knowledge of English, with French as an added advantage, and a diploma or degree in a related field. Attention to detail, analytical skills, and the ability to work independently while maintaining customer focus are essential.
Director, CRM Marketing Auto & Analytics at Emory Healthcare
Atlanta, GA 30345, USA - Full Time
Skills Needed
Analytical Skills, Business Analytics, Information Technology, Data Analytics, Communication Skills, Marketing Automation, Tableau, Cloud Marketing, Data Science, Google Analytics
Specialization
Marketing information technology business analytics or a related field
Qualification
Graduate
Blood Sciences BMS - Carlisle at Pulse Healthcare
Carlisle, England, United Kingdom - Full Time
Skills Needed
Biomedical Scientist, Blood Sciences, Haematology, Blood Transfusion, Biochemistry, Analytical Skills, Problem Solving Skills, Communication Skills, Teamwork
Specialization
Candidates must have HCPC registration and experience in Haematology, Blood Transfusion, and Biochemistry within the NHS. Strong analytical, problem-solving, communication, and teamwork skills are essential.
Experience Required
Minimum 2 year(s)
Surgical ICU Charge Nurse / RN at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Nursing, Critical Thinking, Patient Care, Teamwork, Communication, Leadership, Budget Planning, Conflict Resolution, Risk Management, Staff Supervision, Regulatory Compliance, Operational Management, Patient Advocacy, In Service Development, Mentorship, Evidence Based Practice
Specialization
Minimum of a Bachelor's degree in Nursing and two years of experience as an RN, including two years in the area of concentration. A valid, active unencumbered Nursing license is required, with BLS certification mandatory and ACLS preferred.
Experience Required
Minimum 2 year(s)
Registered Respiratory Therapist (RRT) at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Respiratory Therapy, Patient Care, Therapeutic Procedures, Diagnostic Tests, Patient Assessments, Collaboration, Education, Competence Evaluation
Specialization
Graduation from an AMA/CoARC approved Respiratory Care program and registration as an RRT by the NBRC are required. BCLS certification is mandatory, with ACLS certification preferred.
Home Infusion Nurse, Per Diem - Accredo - Potsdam, NY at Cigna Healthcare
Lowville, New York, United States - Full Time
Skills Needed
Iv Insertion, Critical Care, Acute Care, Home Healthcare, Patient Care, Documentation, Medication Administration, Relationship Building, Independent Decision Making, Flexibility, Communication, Team Support, Travel, Follow Up Care, Assessment, Positive Attitude
Specialization
Candidates must have an active RN license and at least 2 years of RN experience, with 1 year in critical care, acute care, or home healthcare. Strong skills in IV insertion and a valid driver's license are also required, along with the ability to travel to patients' homes.
Experience Required
Minimum 2 year(s)
Registered Nurse Telemetry Full Time Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Patient Care, Collaboration, Communication, Leadership, Assessment, Delegation, Monitoring, Teaching
Specialization
Graduation from a school of nursing is required, with a BSN preferred. Candidates must be licensed to practice as a Registered Nurse in Michigan and hold an AHA BLS certification.
Housekeeper - Bank at Healthcare Homes
Diss IP22 5SR, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Surgical ICU Registered / RN at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Clinical Practice, Patient Care, Leadership, Team Collaboration, Quality Improvement, Professional Development, Communication, Conflict Resolution, Patient Assessment, Care Plans, Cultural Competence, Data Analysis, Policy Revision, Mentorship, Nursing Process, Documentation
Specialization
Candidates must have a BSN or ADN with relevant nursing experience. A valid Georgia RN license and BLS certification are required, with ACLS certification potentially needed post-hire.
Experience Required
Minimum 2 year(s)
Registered Respiratory Therapist (RRT) at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Respiratory Therapy, Patient Care, Cardiopulmonary Care, Therapeutic Procedures, Diagnostic Tests, Patient Assessments, Collaboration, Education, Competence Evaluation, Bcls Certification, Acls Certification, Licensure, Teamwork, Communication, Compassion, Healthcare
Specialization
Graduation from an AMA/CoARC approved Respiratory Care program and registration as a Registered Respiratory Therapist (RRT) are required. BCLS certification is mandatory, and ACLS certification is preferred, along with licensure to practice in Michigan.
SME Client Manager at Cigna Healthcare
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Communication Skills, Relationship Building, Negotiation Skills, Problem Solving, Time Management, Prioritization, Salesforce, Microsoft Office, Compliance Knowledge, Initiative, Ownership, Supervisory Skills, Coaching Skills

Industry

Hospitals and Health Care

Description
SME Client Manager Role Overview As an SME Client Manager, you will be responsible for managing a portfolio of small and medium-sized enterprise (SME) clients across the GCC region. This role focuses on delivering exceptional service, resolving complex client issues, and driving business excellence through strategic engagement and proactive account management. You will operate independently, anticipating client needs and identifying opportunities for growth and improvement. This position reports to the Head of SME Client Management and is eligible for sales incentive compensation (IC). In International Markets, account size may vary depending on the region. Key Responsibilities • Own and manage a book of SME clients, ensuring high levels of satisfaction and retention. • Lead the annual renewal process, negotiating terms and optimizing profitability while maintaining client relationships. • Conduct regular strategic meetings with brokers and clients to review performance, retention, successes, and challenges. • Handle escalated, non-routine issues from partners and clients, coordinating with internal teams to ensure timely resolution. • Stay informed on GCC compliance requirements and proactively identify risks within your portfolio. • Identify and pursue upsell or cross-sell opportunities throughout the year. • Maintain accurate client records in Salesforce, with a minimum data accuracy target of 98%. • Work closely with internal stakeholders to deliver seamless service and support. Skills & Competencies • Strong interpersonal, communication, and relationship-building skills. • Ability to plan ahead, anticipate client needs, and align actions with business goals. • Skilled in influencing outcomes and negotiating effectively with clients and brokers. • Capable of resolving complex issues independently and identifying root causes to prevent recurrence. • Excellent time management, prioritization, and ability to meet tight deadlines. • Sound knowledge of Microsoft Office (Outlook, Word, Excel) and CRM systems (e.g., Salesforce). • Understanding of regional compliance requirements and ability to apply them in client interactions. • Works effectively with internal and external teams to achieve shared goals. • Demonstrates initiative, ownership, and basic supervisory and coaching capabilities. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Responsibilities
The SME Client Manager will manage a portfolio of SME clients, ensuring high levels of satisfaction and retention while resolving complex client issues. This role involves strategic engagement, proactive account management, and leading the annual renewal process.
SME Client Manager at Cigna Healthcare
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Relationship Building, Negotiation Skills, Problem Solving, Time Management, Prioritization, Salesforce, Microsoft Office, Compliance Knowledge, Initiative, Ownership, Supervisory Skills, Coaching Skills
Specialization
Candidates should possess strong interpersonal and communication skills, with the ability to anticipate client needs and negotiate effectively. A sound knowledge of compliance requirements and experience with CRM systems like Salesforce are also essential.
Experience Required
Minimum 2 year(s)
Support Worker at Prime Healthcare
BSEI7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Medical Lab Technician Send Out Dept Full Time Days at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Laboratory Processes, Quality Control, Specimen Collection, Analytical Skills, Communication Skills, Teamwork, Customer Service, Technical Knowledge, Record Keeping, Equipment Maintenance, Safety Compliance, Problem Solving, Attention To Detail, Time Management, Self Development, Regulatory Compliance
Specialization
Candidates must have a two-year college degree in an approved Medical Lab Technician program or equivalent. They should also be registry eligible or registered as a Medical Laboratory Technician with relevant certification agencies.
Registered Nurse Telemetry Full Time Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Patient Care, Collaboration, Communication, Leadership, Delegation, Assessment, Evaluation, Monitoring, Teaching, Supervision
Specialization
Graduation from a school of nursing is required, with a BSN preferred. Candidates must be licensed to practice as a Registered Nurse in Michigan and hold an AHA BLS certification.
Registered Respiratory Therapist Full Time Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Respiratory Therapy, Patient Assessment, Therapeutic Procedures, Rehabilitative Procedures, Diagnostic Tests, Cardiopulmonary Care, Collaboration, Instruction, Evaluation, Licensure, Bcls Certification, Acls Certification, Teamwork, Clinical Expertise, Research, Health Care
Specialization
Graduation from an AMA/CoARC approved Respiratory Care program is required. Registration by the National Board of Respiratory Care and licensure to practice in Michigan are also necessary.
Experience Required
Minimum 2 year(s)
Head Housekeeper at Healthcare Homes
Reydon IP18 6RY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Band 4 Pharmacy Technician - Whipps Cross - Packing Service Unit at Pulse Healthcare
London, England, United Kingdom - Full Time
Skills Needed
Pharmacy Technician, Gmp, Documentation, Materials Management, Inspection, Labelling, Assembly, Repacking, Quality Assurance, Collaboration, Organisational Skills, Communication Skills, Continuous Improvement, Compliance, Operational Activities, Teamwork
Specialization
Candidates must have a BTEC Level 3 Diploma in Principles and Practice for Pharmacy Technicians or equivalent, and be registered with the General Pharmaceutical Council as a Pharmacy Technician. Experience in GMP environments is highly desirable, along with strong organisational and communication skills.
Central Supply Associate Full Time Days at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Decontaminating, Sorting, Inspection, Testing, Customer Service, Restocking, Delivery, Healthcare
Specialization
A high school diploma or equivalent is required, along with the ability to read, write, and comprehend the English language. Three to six months of sterile processing experience is preferred.
Nurse Extern II Neonatal ICU Contingent Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Patient Care, Technical Skills, Multi Skilled Care, Nursing, Communication, Teamwork, Delegation, Monitoring, Reporting, Supervision, Patient Assessment, Healthcare, Emergency Medicine, Obstetrics, Gynecology, Cosmetic Services
Specialization
Completion of the Fundamentals of Nursing course through an accredited school of nursing is required. Students must successfully pass all courses to remain in the program.
Registered Nurse Labor and Delivery Full Time Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Registered Nurse, Labor And Delivery, Patient Care, Collaboration, Communication, Leadership, Assessment, Delegation, Monitoring, Patient Education, Bls Certification, Efm Certification, Nrp Certification, Acls Certification, C Section Care, Triage
Specialization
Graduation from a school of nursing is required, with a BSN preferred. Candidates must be licensed to practice as a Registered Nurse in Michigan and hold an AHA BLS certification.
Claims Representative at Cigna Healthcare
Nairobi, Nairobi County, Kenya - Full Time
Skills Needed
Claims Analysis, Medical Knowledge, Attention To Detail, Customer Centricity, Analytical Skills, Communication, Teamwork, Flexibility, Computer Applications, Problem Solving, Coding, Reimbursement Assessment, Training Participation, Time Management, Decision Making, Proactivity
Specialization
You should have active knowledge of English, with French as an added advantage, and a diploma or degree in a related field. Attention to detail, analytical skills, and the ability to work independently while maintaining customer focus are essential.
Director, CRM Marketing Auto & Analytics at Emory Healthcare
Atlanta, GA 30345, USA - Full Time
Skills Needed
Analytical Skills, Business Analytics, Information Technology, Data Analytics, Communication Skills, Marketing Automation, Tableau, Cloud Marketing, Data Science, Google Analytics
Specialization
Marketing information technology business analytics or a related field
Qualification
Graduate
Blood Sciences BMS - Carlisle at Pulse Healthcare
Carlisle, England, United Kingdom - Full Time
Skills Needed
Biomedical Scientist, Blood Sciences, Haematology, Blood Transfusion, Biochemistry, Analytical Skills, Problem Solving Skills, Communication Skills, Teamwork
Specialization
Candidates must have HCPC registration and experience in Haematology, Blood Transfusion, and Biochemistry within the NHS. Strong analytical, problem-solving, communication, and teamwork skills are essential.
Experience Required
Minimum 2 year(s)
Surgical ICU Charge Nurse / RN at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Nursing, Critical Thinking, Patient Care, Teamwork, Communication, Leadership, Budget Planning, Conflict Resolution, Risk Management, Staff Supervision, Regulatory Compliance, Operational Management, Patient Advocacy, In Service Development, Mentorship, Evidence Based Practice
Specialization
Minimum of a Bachelor's degree in Nursing and two years of experience as an RN, including two years in the area of concentration. A valid, active unencumbered Nursing license is required, with BLS certification mandatory and ACLS preferred.
Experience Required
Minimum 2 year(s)
Registered Respiratory Therapist (RRT) at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Respiratory Therapy, Patient Care, Therapeutic Procedures, Diagnostic Tests, Patient Assessments, Collaboration, Education, Competence Evaluation
Specialization
Graduation from an AMA/CoARC approved Respiratory Care program and registration as an RRT by the NBRC are required. BCLS certification is mandatory, with ACLS certification preferred.
Home Infusion Nurse, Per Diem - Accredo - Potsdam, NY at Cigna Healthcare
Lowville, New York, United States - Full Time
Skills Needed
Iv Insertion, Critical Care, Acute Care, Home Healthcare, Patient Care, Documentation, Medication Administration, Relationship Building, Independent Decision Making, Flexibility, Communication, Team Support, Travel, Follow Up Care, Assessment, Positive Attitude
Specialization
Candidates must have an active RN license and at least 2 years of RN experience, with 1 year in critical care, acute care, or home healthcare. Strong skills in IV insertion and a valid driver's license are also required, along with the ability to travel to patients' homes.
Experience Required
Minimum 2 year(s)
Registered Nurse Telemetry Full Time Nights at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Patient Care, Collaboration, Communication, Leadership, Assessment, Delegation, Monitoring, Teaching
Specialization
Graduation from a school of nursing is required, with a BSN preferred. Candidates must be licensed to practice as a Registered Nurse in Michigan and hold an AHA BLS certification.
Housekeeper - Bank at Healthcare Homes
Diss IP22 5SR, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Surgical ICU Registered / RN at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Clinical Practice, Patient Care, Leadership, Team Collaboration, Quality Improvement, Professional Development, Communication, Conflict Resolution, Patient Assessment, Care Plans, Cultural Competence, Data Analysis, Policy Revision, Mentorship, Nursing Process, Documentation
Specialization
Candidates must have a BSN or ADN with relevant nursing experience. A valid Georgia RN license and BLS certification are required, with ACLS certification potentially needed post-hire.
Experience Required
Minimum 2 year(s)
Registered Respiratory Therapist (RRT) at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Respiratory Therapy, Patient Care, Cardiopulmonary Care, Therapeutic Procedures, Diagnostic Tests, Patient Assessments, Collaboration, Education, Competence Evaluation, Bcls Certification, Acls Certification, Licensure, Teamwork, Communication, Compassion, Healthcare
Specialization
Graduation from an AMA/CoARC approved Respiratory Care program and registration as a Registered Respiratory Therapist (RRT) are required. BCLS certification is mandatory, and ACLS certification is preferred, along with licensure to practice in Michigan.