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Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE i at NTT DATA
Halifax Regional Municipality, Nova Scotia, Canada - Full Time
Skills Needed
Helpdesk Experience, Technical Troubleshooting, Customer Service, Effective Communication, Interpersonal Skills, Typing Skills, Listening Skills, Fast Paced Environment, Clinical Applications, Incident Management, Call Center Experience, Service Desk, Workflow Issues, Application Errors, User Access, Functionality
Specialization
Candidates must have a minimum of 4 years of service desk experience and 1 year of technical troubleshooting experience. A high school diploma or equivalent is required, along with effective communication and interpersonal skills.
Experience Required
Minimum 2 year(s)
Senior Accountant, Outsourced Accounting - Healthcare Industry Clients at Wipfli
Minneapolis, MN 55402, USA - Full Time
Skills Needed
Accounting Software, Interpersonal Skills, Clinics, Financial Reporting, Healthcare Industry, Hospitals, Finance
Specialization
Accounting finance or a related field
Qualification
Graduate
Senior Accountant, Outsourced Accounting - Healthcare Industry Clients at Wipfli
Denver, CO 80216, USA - Full Time
Skills Needed
Accounting Software, Interpersonal Skills, Clinics, Financial Reporting, Healthcare Industry, Hospitals, Finance
Specialization
Accounting finance or a related field
Qualification
Graduate
Biomedical Equipment Repair Technician (Healthcare Technology Management) at Texas Children's Careers
Houston, Texas, United States - Full Time
Skills Needed
Biomedical Equipment Repair, Preventative Maintenance, Electrical Safety Inspections, Troubleshooting, Documentation, Project Support, Equipment Inventory, Team Collaboration, Test Equipment Usage, Service Calls, Physical Condition Inspections, Compliance, Resource Utilization, Meeting Participation, Healthcare Technology Management, Biomedical Engineering
Specialization
Candidates should possess an Associate's Degree in Electronics or Biomedical Engineering, or equivalent military training. A minimum of 3 years of experience servicing biomedical or other electronic equipment is required.
Experience Required
Minimum 2 year(s)
Client Solutions Architect Manager - Healthcare Payments - Vice President at JPMC Candidate Experience page
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Healthcare Revenue Cycle, Financial Services, Banking, Treasury, Consultative Approach, Project Management, Technical Expertise, Client Solutions, Sales Support, Data Analysis, Relationship Building, Solution Configuration, Technical Demonstrations, Industry Trends, Time Management, Critical Thinking
Specialization
Candidates should have over 5 years of experience in healthcare revenue cycle, financial services, or related fields, with strong communication and organizational skills. A deep technical understanding of healthcare ISV products and the ability to manage multiple projects in a fast-paced environment are essential.
Experience Required
Minimum 5 year(s)
Healthcare Safety and Security Officer-University Hospital, Full Time at UofL Health
Louisville, KY 40202, USA - Full Time
Skills Needed
Bicycle, Ged, Signs, Completion, Hazardous Materials, Alarm Systems, Regulations, Security, Computer Skills, Security Devices
Specialization
Verifiable high school diploma or ged (certificates of completion not acceptable)
Qualification
Diploma
Data Insights Analyst - Healthcare ( remote ) ( remote ) - Apply Today at AssistRx
Orlando, Florida, USA - Full Time
Skills Needed
Specifications, Microsoft Excel, Sql, Translation, Analytics, Tableau, Evolution, Crisis, Testing, Excel, It, Salesforce, Data Warehouse
Qualification
Graduate
AI Business Process Specialist team- Healthcare, Government and Education at Microsoft
Toronto, ON, Canada - Full Time
Skills Needed
Computer Science, Cad, Enterprise Accounts, Color, Information Security, Consideration, Ethnicity, Regulations, Microsoft, Citizenship, Business Applications, Pipeline, Ordinances, Information Technology, Health
Specialization
Technology-related sales or account management or equivalent experience
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Software Engineer - Integrations & Platform (Healthcare Systems) at Yalent
Cairo, Cairo, Egypt - Full Time
Skills Needed
Python, Typescript, Node.Js, Cloud Technologies, Api Design, System Integration, Database Management, Security, Compliance, Automation, Ci/Cd, Collaboration, Healthcare Technology, Remote Patient Monitoring, Connected Devices
Specialization
5–8+ years of professional experience in software development with strong proficiency in Python or TypeScript/Node.js is required. Experience in healthcare technology and implementing secure, compliant systems is strongly preferred.
Experience Required
Minimum 5 year(s)
Evening Shift | Caregivers Wanted | Start Your Career in Healthcare Today! at Freedom Caregivers, Inc.
Upper Sandusky, Ohio, United States - Full Time
Skills Needed
Caregiving, Companionship, Daily Living Activities, Client Support, Hha Certification, Stna Certification, Transportation, Background Check, Drug Screening, Physical Ability
Specialization
Must have a valid Ohio driver's license and reliable transportation. HHA or STNA certification is preferred but not required, and candidates must be able to pass a background check and drug test.
Market Access and Value Partner Disease Area (Healthcare Systems Partner) at F. Hoffmann-La Roche Ltd - Poland
Quito, , Ecuador - Full Time
Skills Needed
Health Systems Knowledge, Stakeholder Engagement, Decision Making Processes, Healthcare Access, Value Messaging, Public Health Systems, Economic Models, Networking, Problem Solving, Collaboration, Innovation, Communication, Strategic Planning, Data Analysis, Healthcare Policy, Project Management
Specialization
Candidates should have a university degree in health sciences, engineering, economics, or a related field, along with at least 3 years of experience in the healthcare or pharmaceutical sector. Knowledge of the national public health system and key stakeholders is essential.
Experience Required
Minimum 2 year(s)
T&T Senior Manager - Deloitte Digital - Life Sciences & Healthcare - SG at Deloitte
Singapore, , Singapore - Full Time
Skills Needed
Agile, Budgetary Responsibilities, Transformation Programs, Digital Innovation, Finance, Technology, Team Building, Communication Skills, Drive
Qualification
MBA
Healthcare Administrator/Physiotherapy Coordinator- Remote position- Matern at Inhome Therapeutics
Cornwall, ON, Canada - Full Time
Skills Needed
Wsib, Slack, Google Suite, Regulations, Privacy Compliance
Qualification
Graduate
Nurse Aide - Healthcare Tech Atrium Health CMC Main Medical/Surgical PRN at Atrium Health
Charlotte, NC 28203, USA - Full Time
Skills Needed
Ged, English, Medical Equipment
Qualification
Diploma
Nurse Aide - Healthcare Tech - Atrium Health Cabarrus - Med/Surg - FT Night at Atrium Health
Concord, NC 28025, USA - Full Time
Skills Needed
Ged
Qualification
Diploma
Parking Enforcement Healthcare - Abbots / Chilliwack Area ( Part Time - Mon at Impark
Vancouver, BC V6B 1G1, Canada - Full Time
Skills Needed
Mvr, Communication Skills, Operating Systems
Qualification
Diploma
Head of Sales (m/w/d) - SaaS Vertrieb in Healthcare/Medical/Gesundheitswese at Intercon Solutions GmbH
Augsburg, Bavaria, Germany - Full Time
Skills Needed
B2b Sales, Saas, Medtech, Sales Cycle Management, Customer Engagement, Online Demos, Negotiation, Team Building, Leadership, Structured Thinking, Goal Oriented Work, Fluent German
Specialization
Experience in B2B sales, ideally in the SaaS or MedTech sector, is required. You should enjoy taking responsibility and building structures, with strong communication skills in German.
Experience Required
Minimum 5 year(s)
Manager/Senior Manager Inhouse Consulting - Healthcare / Life Science (all at Merck KGaA
Darmstadt, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Vertriebsleiter (m/w/d) - SaaS Sales im Healthcare/Medical/Gesundheitsberei at Intercon Solutions GmbH
München, Brandenburg, Germany - Full Time
Skills Needed
B2b Sales, Saas Sales, Medtech Knowledge, Team Building, Process Optimization, Negotiation Skills, Online Demos, Product Presentations, Structured Thinking, Goal Oriented Work, Clear Communication, Customer Engagement
Specialization
Experience in B2B sales, ideally in the SaaS or MedTech sector, is required. You should enjoy taking responsibility and building structures, with strong communication skills to engage with decision-makers.
Experience Required
Minimum 2 year(s)
Kommunikativer Naturwissenschaftler / (Junior-)Account Manager Healthcare P at ISGRO Agenturgruppe
68165 Mannheim, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE i at NTT DATA
Halifax Regional Municipality, Nova Scotia, Canada -
Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Helpdesk Experience, Technical Troubleshooting, Customer Service, Effective Communication, Interpersonal Skills, Typing Skills, Listening Skills, Fast-Paced Environment, Clinical Applications, Incident Management, Call Center Experience, Service Desk, Workflow Issues, Application Errors, User Access, Functionality

Industry

IT Services and IT Consulting

Description
This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner Responsible for driving resolution of incidents on a 24/7 desk Read text on computer screens for the duration of the shift Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks Ensure a quiet, private workspace with high speed, wired internet Travel up to 10% of the time, if required Lift up to 25 lbs. if needed for equipment setup Have a working cell phone for manager communication and Two-Factor Authentication Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education) Minimum of 1 year of technical troubleshooting experience High school diploma or equivalent required Experience in a call center environment Demonstrate a service philosophy in all interactions with clinicians and colleagues Effective communication and interpersonal skills Proficient typing and English language skills (both verbally and in writing) Strong listening capabilities to fully understand caller's needs / requests Exceptional ability to work optimally in a fast-paced environment
Responsibilities
Handle inbound customer calls for the Provider Clinical Service Desk in a call center environment. Respond to service desk calls regarding clinical applications and manage incident tickets effectively.
Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE i at NTT DATA
Halifax Regional Municipality, Nova Scotia, Canada - Full Time
Skills Needed
Helpdesk Experience, Technical Troubleshooting, Customer Service, Effective Communication, Interpersonal Skills, Typing Skills, Listening Skills, Fast Paced Environment, Clinical Applications, Incident Management, Call Center Experience, Service Desk, Workflow Issues, Application Errors, User Access, Functionality
Specialization
Candidates must have a minimum of 4 years of service desk experience and 1 year of technical troubleshooting experience. A high school diploma or equivalent is required, along with effective communication and interpersonal skills.
Experience Required
Minimum 2 year(s)
Senior Accountant, Outsourced Accounting - Healthcare Industry Clients at Wipfli
Minneapolis, MN 55402, USA - Full Time
Skills Needed
Accounting Software, Interpersonal Skills, Clinics, Financial Reporting, Healthcare Industry, Hospitals, Finance
Specialization
Accounting finance or a related field
Qualification
Graduate
Senior Accountant, Outsourced Accounting - Healthcare Industry Clients at Wipfli
Denver, CO 80216, USA - Full Time
Skills Needed
Accounting Software, Interpersonal Skills, Clinics, Financial Reporting, Healthcare Industry, Hospitals, Finance
Specialization
Accounting finance or a related field
Qualification
Graduate
Biomedical Equipment Repair Technician (Healthcare Technology Management) at Texas Children's Careers
Houston, Texas, United States - Full Time
Skills Needed
Biomedical Equipment Repair, Preventative Maintenance, Electrical Safety Inspections, Troubleshooting, Documentation, Project Support, Equipment Inventory, Team Collaboration, Test Equipment Usage, Service Calls, Physical Condition Inspections, Compliance, Resource Utilization, Meeting Participation, Healthcare Technology Management, Biomedical Engineering
Specialization
Candidates should possess an Associate's Degree in Electronics or Biomedical Engineering, or equivalent military training. A minimum of 3 years of experience servicing biomedical or other electronic equipment is required.
Experience Required
Minimum 2 year(s)
Client Solutions Architect Manager - Healthcare Payments - Vice President at JPMC Candidate Experience page
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Healthcare Revenue Cycle, Financial Services, Banking, Treasury, Consultative Approach, Project Management, Technical Expertise, Client Solutions, Sales Support, Data Analysis, Relationship Building, Solution Configuration, Technical Demonstrations, Industry Trends, Time Management, Critical Thinking
Specialization
Candidates should have over 5 years of experience in healthcare revenue cycle, financial services, or related fields, with strong communication and organizational skills. A deep technical understanding of healthcare ISV products and the ability to manage multiple projects in a fast-paced environment are essential.
Experience Required
Minimum 5 year(s)
Healthcare Safety and Security Officer-University Hospital, Full Time at UofL Health
Louisville, KY 40202, USA - Full Time
Skills Needed
Bicycle, Ged, Signs, Completion, Hazardous Materials, Alarm Systems, Regulations, Security, Computer Skills, Security Devices
Specialization
Verifiable high school diploma or ged (certificates of completion not acceptable)
Qualification
Diploma
Data Insights Analyst - Healthcare ( remote ) ( remote ) - Apply Today at AssistRx
Orlando, Florida, USA - Full Time
Skills Needed
Specifications, Microsoft Excel, Sql, Translation, Analytics, Tableau, Evolution, Crisis, Testing, Excel, It, Salesforce, Data Warehouse
Qualification
Graduate
AI Business Process Specialist team- Healthcare, Government and Education at Microsoft
Toronto, ON, Canada - Full Time
Skills Needed
Computer Science, Cad, Enterprise Accounts, Color, Information Security, Consideration, Ethnicity, Regulations, Microsoft, Citizenship, Business Applications, Pipeline, Ordinances, Information Technology, Health
Specialization
Technology-related sales or account management or equivalent experience
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Software Engineer - Integrations & Platform (Healthcare Systems) at Yalent
Cairo, Cairo, Egypt - Full Time
Skills Needed
Python, Typescript, Node.Js, Cloud Technologies, Api Design, System Integration, Database Management, Security, Compliance, Automation, Ci/Cd, Collaboration, Healthcare Technology, Remote Patient Monitoring, Connected Devices
Specialization
5–8+ years of professional experience in software development with strong proficiency in Python or TypeScript/Node.js is required. Experience in healthcare technology and implementing secure, compliant systems is strongly preferred.
Experience Required
Minimum 5 year(s)
Evening Shift | Caregivers Wanted | Start Your Career in Healthcare Today! at Freedom Caregivers, Inc.
Upper Sandusky, Ohio, United States - Full Time
Skills Needed
Caregiving, Companionship, Daily Living Activities, Client Support, Hha Certification, Stna Certification, Transportation, Background Check, Drug Screening, Physical Ability
Specialization
Must have a valid Ohio driver's license and reliable transportation. HHA or STNA certification is preferred but not required, and candidates must be able to pass a background check and drug test.
Market Access and Value Partner Disease Area (Healthcare Systems Partner) at F. Hoffmann-La Roche Ltd - Poland
Quito, , Ecuador - Full Time
Skills Needed
Health Systems Knowledge, Stakeholder Engagement, Decision Making Processes, Healthcare Access, Value Messaging, Public Health Systems, Economic Models, Networking, Problem Solving, Collaboration, Innovation, Communication, Strategic Planning, Data Analysis, Healthcare Policy, Project Management
Specialization
Candidates should have a university degree in health sciences, engineering, economics, or a related field, along with at least 3 years of experience in the healthcare or pharmaceutical sector. Knowledge of the national public health system and key stakeholders is essential.
Experience Required
Minimum 2 year(s)
T&T Senior Manager - Deloitte Digital - Life Sciences & Healthcare - SG at Deloitte
Singapore, , Singapore - Full Time
Skills Needed
Agile, Budgetary Responsibilities, Transformation Programs, Digital Innovation, Finance, Technology, Team Building, Communication Skills, Drive
Qualification
MBA
Healthcare Administrator/Physiotherapy Coordinator- Remote position- Matern at Inhome Therapeutics
Cornwall, ON, Canada - Full Time
Skills Needed
Wsib, Slack, Google Suite, Regulations, Privacy Compliance
Qualification
Graduate
Nurse Aide - Healthcare Tech Atrium Health CMC Main Medical/Surgical PRN at Atrium Health
Charlotte, NC 28203, USA - Full Time
Skills Needed
Ged, English, Medical Equipment
Qualification
Diploma
Nurse Aide - Healthcare Tech - Atrium Health Cabarrus - Med/Surg - FT Night at Atrium Health
Concord, NC 28025, USA - Full Time
Skills Needed
Ged
Qualification
Diploma
Parking Enforcement Healthcare - Abbots / Chilliwack Area ( Part Time - Mon at Impark
Vancouver, BC V6B 1G1, Canada - Full Time
Skills Needed
Mvr, Communication Skills, Operating Systems
Qualification
Diploma
Head of Sales (m/w/d) - SaaS Vertrieb in Healthcare/Medical/Gesundheitswese at Intercon Solutions GmbH
Augsburg, Bavaria, Germany - Full Time
Skills Needed
B2b Sales, Saas, Medtech, Sales Cycle Management, Customer Engagement, Online Demos, Negotiation, Team Building, Leadership, Structured Thinking, Goal Oriented Work, Fluent German
Specialization
Experience in B2B sales, ideally in the SaaS or MedTech sector, is required. You should enjoy taking responsibility and building structures, with strong communication skills in German.
Experience Required
Minimum 5 year(s)
Manager/Senior Manager Inhouse Consulting - Healthcare / Life Science (all at Merck KGaA
Darmstadt, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Vertriebsleiter (m/w/d) - SaaS Sales im Healthcare/Medical/Gesundheitsberei at Intercon Solutions GmbH
München, Brandenburg, Germany - Full Time
Skills Needed
B2b Sales, Saas Sales, Medtech Knowledge, Team Building, Process Optimization, Negotiation Skills, Online Demos, Product Presentations, Structured Thinking, Goal Oriented Work, Clear Communication, Customer Engagement
Specialization
Experience in B2B sales, ideally in the SaaS or MedTech sector, is required. You should enjoy taking responsibility and building structures, with strong communication skills to engage with decision-makers.
Experience Required
Minimum 2 year(s)
Kommunikativer Naturwissenschaftler / (Junior-)Account Manager Healthcare P at ISGRO Agenturgruppe
68165 Mannheim, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate