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Casino Host at PENN Entertainment Inc
Grantville, Pennsylvania, United States - Full Time
Skills Needed
Customer Retention, Telemarketing, Hospitality Arrangements, Credit Procedures, Guest Relations, Conflict Resolution, Sales Force (Cms), Data Analysis, Communication Skills, Customer Service, Regulatory Compliance, Event Coordination, Player Development, Data Systems Utilization, Confidentiality Maintenance
Specialization
Candidates need a Bachelor's degree or five years of equivalent customer service experience, plus a minimum of one year in Casino Guest Service, preferably with hosting experience and an existing customer following. Essential abilities include intermediate computer skills (MS Office, Sales Force), strong communication, problem-solving, and the capacity to obtain necessary gaming commission licensing.
Experience Required
Minimum 2 year(s)
Lounge Host at BaxterStorey
London Borough of Hillingdon, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality Catering, Communication, Interpersonal Skills, Attention To Detail, Multitasking, Teamwork, Problem Solving, Food Safety, Hygiene Regulations, Coshh Awareness, Professionalism, Adaptability, Flexibility, Cultural Awareness, Tactfulness
Specialization
Candidates must have previous experience in a similar customer service role, preferably in hospitality settings, possessing excellent communication and interpersonal skills with a friendly demeanor. Essential requirements include the ability to multitask under pressure, a genuine desire for exceptional customer service, trustworthiness, and flexibility to work early or late shifts.
Host/Hostess - Part Time at BETHESDA GROUP
Fort Collins, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Compassion, Teamwork, Organization, Leadership, Stress Management, Food Service, Sanitation, Safety, Training, Delegation, Problem Solving, Time Management, Attention To Detail, Professionalism
Specialization
Candidates must have a high school diploma or equivalent and experience in food production and service. Previous supervisory experience is a plus, along with strong interpersonal and organizational skills.
Host/Hostess - Part Time at BETHESDA GROUP
Fort Collins, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Compassion, Teamwork, Organization, Leadership, Stress Management, Food Service, Sanitation, Safety, Training, Delegation, Problem Solving, Attention To Detail, Time Management, Professionalism
Specialization
Candidates must have a high school diploma and experience in food production and service. Previous supervisory experience is a plus, along with strong interpersonal and organizational skills.
Restaurant Host/ Hostess at Westgate Resorts
Las Vegas, Nevada, United States - Full Time
Skills Needed
Hospitality, Communication, Teamwork, Customer Service, Organization, Attention To Detail
Specialization
A high school diploma or GED is required, along with the ability to lift up to 50 pounds. Candidates must be able to work weekends and holidays and pass a background check and drug test.
F&B Service-Host/Hostess at Courtyard by Marriott Keene
Bengaluru, karnataka, India - Full Time
Skills Needed
Guest Greeting, Seating Guests, Table Arrangement, Menu Checking, Cleanliness Maintenance, Safety Procedures, Professional Appearance, Communication, Teamwork, Quality Standards Adherence
Specialization
The role requires welcoming guests according to company standards, speaking clearly, and answering telephones with proper etiquette, while also maintaining confidentiality and protecting company assets. Preferred qualifications include a high school diploma or G.E.D. equivalent, with no related work or supervisory experience required.
Experienced Host/Hostess at Boca
Winter Park, Florida, United States - Full Time
Skills Needed
Customer Focus, Organizational Skills, Stress Management, Composure, Multi Tasking, Communication, Workplace Safety
Specialization
Candidates must have at least 1 year of experience in a high-volume, full-service restaurant. Essential skills include customer focus, organizational skills, and the ability to manage stress and multitask.
Experienced Host/Hostess at Boca
Winter Park, Florida, United States - Full Time
Skills Needed
Customer Focus, Organizational Skills, Stress Management, Multi Tasking, Communication, Workplace Safety
Specialization
Candidates must have at least 1 year of experience in a high-volume, full-service restaurant. Key skills include customer focus, organizational skills, and the ability to manage stress.
Host/Hostess - Franchise at Denny's
Peñitas, Texas, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify any formal requirements or qualifications. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
, Indiana, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Time Management
Specialization
The job posting does not specify any particular requirements or qualifications. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
San Juan, Texas, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Time Management
Specialization
The job posting does not specify any formal requirements or qualifications. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
Bedford, Indiana, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify particular requirements for experience or education. It emphasizes the importance of skills for long-term growth and support from the organization.
Host/Hostess - Franchise at Denny's
, Kentucky, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility
Specialization
The job posting does not specify any formal requirements or qualifications. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
, Indiana, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Time Management
Specialization
The job posting does not specify any formal requirements or qualifications. It emphasizes the importance of customer service skills and the ability to work in a team.
Host/Hostess - Franchise at Denny's
City of Niagara Falls, New York, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Teamwork, Communication, Flexibility
Specialization
The job posting does not specify particular requirements for experience or education. It emphasizes the importance of customer service skills and teamwork.
Host/Hostess - Franchise at Denny's
City of Batavia, New York, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify any particular requirements for experience or education. It emphasizes the importance of customer service skills and teamwork.
Host/Hostess - Franchise at Denny's
Town of Greece, New York, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify any particular requirements or qualifications. It emphasizes the importance of customer service skills and a positive attitude.
Host/Hostess - Franchise at Denny's
Weslaco, Texas, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Teamwork, Communication, Flexibility
Specialization
The job posting does not specify any particular requirements for experience or education. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
St. Clairsville, Ohio, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify any particular requirements for experience or education. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
, Indiana, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility
Specialization
The job posting does not specify particular requirements for experience or education. However, it suggests that the position is suitable for individuals with little to no experience.
Casino Host at PENN Entertainment Inc
Grantville, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

45000.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Retention, Telemarketing, Hospitality Arrangements, Credit Procedures, Guest Relations, Conflict Resolution, Sales Force (CMS), Data Analysis, Communication Skills, Customer Service, Regulatory Compliance, Event Coordination, Player Development, Data Systems Utilization, Confidentiality Maintenance

Industry

Gambling Facilities and Casinos

Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Develops relationships with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food and beverages, and assists with special requests. Proactively seeks out new business on the casino floor, introducing the benefits of and soliciting enrollment for the PennPlay program. Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and permissible by state regulatory law. Devotes significant time being visible and available on the casino floor to meet and greet guests during individual visits as well as during special events. Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. Makes decisions regarding valuable complimentaries based on a consideration of recorded play, earned points, comp availability, and customer profitability. - Utilizes telemarketing, correspondence, referrals, email, and events to solicit and grow existing business. Achieves departmental sales and growth goals. Develops in-house invitation lists for special events and other significant hosting events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Attends and aids in the coordination of special events. Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow hosts. Utilizes Sales Force (CMS) tracking for all player contacts, profile preferences, and tasks. Completes all Sales Force task requirements in a timely manner. Reviews all monthly metrics with the Manager and sets quarterly goals. Develops and maintains technical skills to maximize the use of patron data systems. Establishes a direct line of communication with all service departments for the purpose of caring for various levels of players. Monitors patron activity and profitability of all assigned players. Maintains the confidentiality of player information, including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc. Provides assistance at special events as needed. Provides professional representation on behalf of the Company at internal and external meetings and events. Ensures interactions with internal and external guests follow the guidelines of the customer service program. Adheres to all Corporate and local policies, procedures, and operating guidelines. Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. Complimentary privileges within prescribed limits in accordance with the approved Comp Matrix. BRING US YOUR BEST. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. Bachelor’s degree (B.A./B.S.) from a four-year college or university, or a minimum of five (5) years of customer service experience and/or training; or an equivalent combination of education and experience. Must have a minimum of one (1) year of Casino Guest Service experience, including but not limited to Player Development, Slots, or Table Games. One (1) year of hosting experience with adequate customer following preferred. Must have intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS); ACSC preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Must be able to maintain confidentiality and a high level of professionalism at all times. Must have the ability to write reports and business correspondence. Must possess excellent oral and written communication skills. Must have the ability to identify problems, collect data, analyze, and draw valid conclusions. - Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.). This job does not have supervisory responsibilities. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee is frequently required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY 40,000 to 45,000 annually, with bonus potential.

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Responsibilities
This role focuses on developing relationships with players to increase customer retention and company revenues through proactive outreach, including telemarketing and in-person floor engagement. The host must also exercise discretion in providing hospitality arrangements and resolving guest conflicts while achieving departmental sales goals.
Casino Host at PENN Entertainment Inc
Grantville, Pennsylvania, United States - Full Time
Skills Needed
Customer Retention, Telemarketing, Hospitality Arrangements, Credit Procedures, Guest Relations, Conflict Resolution, Sales Force (Cms), Data Analysis, Communication Skills, Customer Service, Regulatory Compliance, Event Coordination, Player Development, Data Systems Utilization, Confidentiality Maintenance
Specialization
Candidates need a Bachelor's degree or five years of equivalent customer service experience, plus a minimum of one year in Casino Guest Service, preferably with hosting experience and an existing customer following. Essential abilities include intermediate computer skills (MS Office, Sales Force), strong communication, problem-solving, and the capacity to obtain necessary gaming commission licensing.
Experience Required
Minimum 2 year(s)
Lounge Host at BaxterStorey
London Borough of Hillingdon, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality Catering, Communication, Interpersonal Skills, Attention To Detail, Multitasking, Teamwork, Problem Solving, Food Safety, Hygiene Regulations, Coshh Awareness, Professionalism, Adaptability, Flexibility, Cultural Awareness, Tactfulness
Specialization
Candidates must have previous experience in a similar customer service role, preferably in hospitality settings, possessing excellent communication and interpersonal skills with a friendly demeanor. Essential requirements include the ability to multitask under pressure, a genuine desire for exceptional customer service, trustworthiness, and flexibility to work early or late shifts.
Host/Hostess - Part Time at BETHESDA GROUP
Fort Collins, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Compassion, Teamwork, Organization, Leadership, Stress Management, Food Service, Sanitation, Safety, Training, Delegation, Problem Solving, Time Management, Attention To Detail, Professionalism
Specialization
Candidates must have a high school diploma or equivalent and experience in food production and service. Previous supervisory experience is a plus, along with strong interpersonal and organizational skills.
Host/Hostess - Part Time at BETHESDA GROUP
Fort Collins, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Compassion, Teamwork, Organization, Leadership, Stress Management, Food Service, Sanitation, Safety, Training, Delegation, Problem Solving, Attention To Detail, Time Management, Professionalism
Specialization
Candidates must have a high school diploma and experience in food production and service. Previous supervisory experience is a plus, along with strong interpersonal and organizational skills.
Restaurant Host/ Hostess at Westgate Resorts
Las Vegas, Nevada, United States - Full Time
Skills Needed
Hospitality, Communication, Teamwork, Customer Service, Organization, Attention To Detail
Specialization
A high school diploma or GED is required, along with the ability to lift up to 50 pounds. Candidates must be able to work weekends and holidays and pass a background check and drug test.
F&B Service-Host/Hostess at Courtyard by Marriott Keene
Bengaluru, karnataka, India - Full Time
Skills Needed
Guest Greeting, Seating Guests, Table Arrangement, Menu Checking, Cleanliness Maintenance, Safety Procedures, Professional Appearance, Communication, Teamwork, Quality Standards Adherence
Specialization
The role requires welcoming guests according to company standards, speaking clearly, and answering telephones with proper etiquette, while also maintaining confidentiality and protecting company assets. Preferred qualifications include a high school diploma or G.E.D. equivalent, with no related work or supervisory experience required.
Experienced Host/Hostess at Boca
Winter Park, Florida, United States - Full Time
Skills Needed
Customer Focus, Organizational Skills, Stress Management, Composure, Multi Tasking, Communication, Workplace Safety
Specialization
Candidates must have at least 1 year of experience in a high-volume, full-service restaurant. Essential skills include customer focus, organizational skills, and the ability to manage stress and multitask.
Experienced Host/Hostess at Boca
Winter Park, Florida, United States - Full Time
Skills Needed
Customer Focus, Organizational Skills, Stress Management, Multi Tasking, Communication, Workplace Safety
Specialization
Candidates must have at least 1 year of experience in a high-volume, full-service restaurant. Key skills include customer focus, organizational skills, and the ability to manage stress.
Host/Hostess - Franchise at Denny's
Peñitas, Texas, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify any formal requirements or qualifications. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
, Indiana, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Time Management
Specialization
The job posting does not specify any particular requirements or qualifications. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
San Juan, Texas, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Time Management
Specialization
The job posting does not specify any formal requirements or qualifications. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
Bedford, Indiana, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify particular requirements for experience or education. It emphasizes the importance of skills for long-term growth and support from the organization.
Host/Hostess - Franchise at Denny's
, Kentucky, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility
Specialization
The job posting does not specify any formal requirements or qualifications. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
, Indiana, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Time Management
Specialization
The job posting does not specify any formal requirements or qualifications. It emphasizes the importance of customer service skills and the ability to work in a team.
Host/Hostess - Franchise at Denny's
City of Niagara Falls, New York, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Teamwork, Communication, Flexibility
Specialization
The job posting does not specify particular requirements for experience or education. It emphasizes the importance of customer service skills and teamwork.
Host/Hostess - Franchise at Denny's
City of Batavia, New York, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify any particular requirements for experience or education. It emphasizes the importance of customer service skills and teamwork.
Host/Hostess - Franchise at Denny's
Town of Greece, New York, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify any particular requirements or qualifications. It emphasizes the importance of customer service skills and a positive attitude.
Host/Hostess - Franchise at Denny's
Weslaco, Texas, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Teamwork, Communication, Flexibility
Specialization
The job posting does not specify any particular requirements for experience or education. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
St. Clairsville, Ohio, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility, Problem Solving, Time Management
Specialization
The job posting does not specify any particular requirements for experience or education. It emphasizes the importance of customer service skills and a friendly demeanor.
Host/Hostess - Franchise at Denny's
, Indiana, United States - Full Time
Skills Needed
Greeting, Seating, Customer Service, Communication, Teamwork, Flexibility
Specialization
The job posting does not specify particular requirements for experience or education. However, it suggests that the position is suitable for individuals with little to no experience.