locations
Budapest (Flexible)
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
JR106673
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Job Description – Software Engineer, Test
Are you a software developer passionate about quality and innovation? Do you excel in dynamic environments, building world-class solutions on evolving cloud platforms? Join our high-performing team and help deliver exceptional workforce management capabilities while advancing your career in testing excellence.
What this role is:
As a Software Engineer in Test, you will design test strategies for new features developed for our ever-growing Genesys Cloud Platform. You will contribute to the testing effort as a member of a cross-functional team that includes Product Management, Development, UX, and Documentation. Responsibilities include understanding the architecture and design decisions, defining and implementing new tests, evaluating the end-user experience, and asserting the overall quality of the feature.
What this role isn’t:
It is not just executing tests or maintenance of test jobs and pipelines. This isn’t a pure automation role, but one focused on a holistic approach to quality: manual, automated, accessibility, security, performance, and scalability. This isn’t a narrowly focused role on one service and one team, but an opportunity to collaborate with multiple teams globally.
What you’ll bring to the table:
We are looking for someone who is technically strong and a skilled communicator. You’ll coordinate with talented peers to identify risks and design test solutions to mitigate them. After learning about our product and process, you will contribute code to a shared automated testing project that includes tests executed daily and in multiple deployment pipelines.

Some details about what you’ll do:

• Provide Testing and Automation Strategy for newly developed features
• Participate in planning meetings and ensure quality at all levels of SDLC
• Develop test plans, build test environments, and automate test scenarios
• Maintain tests and enhance reliability by identifying and reducing automated test failures
• Collaborate closely with cross-functional teams to align on quality goals

Requirements:

• Bachelor’s degree in Engineering, Computer Science or equivalent practical experience
• 2-5 years of hands-on experience in software test automation, including designing and implementing test frameworks for scalable applications
• Strong analytical and communication skills
• Experience with:
• Object oriented programming with Java or Kotlin
• Jenkins or equivalent CI/CD tools
• UI Testing tools such as Playwright or Selenium
• Test frameworks such as TestNG or JUnit
• REST API testing (functional and automation)
• Build tools such as Maven or Gradle
• Version control such as git

Desirable Skills:

• Familiarity with cloud-based testing tools and frameworks, particularly in AWS environments
• Experience in mobile automation testing using Appium
• Experience with Sumo Logic, New Relic or other monitoring tools
• Experience with accessibility and compliance testing (HIPAA, GDPR, PCI)

LI-MC1

If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit
www.genesys.com
.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase

• Provide Testing and Automation Strategy for newly developed features
• Participate in planning meetings and ensure quality at all levels of SDLC
• Develop test plans, build test environments, and automate test scenarios
• Maintain tests and enhance reliability by identifying and reducing automated test failures
• Collaborate closely with cross-functional teams to align on quality goal