Why ShipMonk?
ShipMonk is the world’s largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we’ve operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more. Headquartered in Fort Lauderdale, FL, ShipMonk has more than 2,500 employees across facilities in Fort Lauderdale, FL, Pittston, PA, Los Angeles, CA, Bay Shore, NY, Las Vegas, NV, Louisville, KY, Fort Worth, TX, Mississauga, Ontario, Canada, Tecate, Mexico, the United Kingdom, and Prague, Czech Republic.

• Focuses on collecting, preparing, and interpreting transportation data (e.g. transit times, cost variances), identifying areas of opportunity in the network, and formulating recommendations to improve costs, quality, and service.
• Work directly with our outbound transportation team spanning dock door operations, carrier management, and merchant support teams to support improvement initiatives backed by data.
• Monitor, measure, and provide recommendations to improve service level KPIs focused on small-parcel delivery of ecommerce orders.
• Conduct shipping audits and provide recommendations that align with our SOPs and drive departmental KPIs
• Partners with Transportation Leadership to gather, synthesize, and deliver key shipping and transportation metrics through concise, executive-ready dashboards and presentations that drive strategic decision-making.