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Jobs Search
Start Date
Immediate
Expiry Date
18 May, 25
Salary
0.0
Posted On
18 Feb, 25
Experience
3 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Good communication skills
Industry
Information Technology/IT
ABOUT COGNIGY
Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.
Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.
The GTM Technical Enablement Manager is responsible for designing and delivering high-impact technical training programs for Cognigy partners and internal teams (Cognigy Crew). This role will ensure that partners and employees gain the skills and confidence needed to implement and optimize AI-driven conversational experiences using Cognigy’s AI Agents.
You will focus on developing structured, scalable technical training (both live and on-demand) and certification programs, executing hands-on technical bootcamps, and driving measurable outcomes such as certification rates, time-to-competency, and training satisfaction scores.
Your responsibilities will include: