JOIN OUR TEAM AS A PATIENT COORDINATOR/RECEPTIONIST AT SEFTON DENTAL CENTRE!

Smart is looking for a compassionate and skilled Patient Coordinator/Receptionist to be the welcoming face of our dental practice and play a vital role in delivering exceptional dental care to our valued patients. While previous experience is preferred, it’s not essential – what matters most is your enthusiasm and dedication! This full-time position offers a schedule that includes both standard and out-of-office hours, along with a competitive salary and excellent company benefits.
At Smart Dental, we’re committed to creating a positive and enjoyable work environment where your contributions truly make a difference in the lives of our patients and community. We also prioritise your personal and professional growth with ongoing development opportunities.
This role would suit a GDC-registered dental nurse who can cover for our nurses during annual leave, holidays, and other absences.

WHAT WILL MAKE YOU A GREAT FIT?

We’re looking for someone who can:

• Provide Excellent Customer Service: Handle phone enquiries warmly, professionally, and efficiently.
• Manage Treatment Plans: Assist in coordinating and following up on private dental treatments.
• Schedule Appointments: Efficiently manage private treatment bookings to ensure smooth patient flow.
• Discuss Financial Options: Present financing options clearly and confidently to patients.
• Support Treatment Promotion: Collaborate with our private dentists to promote available treatments.
• Engage on Social Media: Help manage and grow our presence across social media platforms.
• Collaborate with Marketing: Work closely with our Digital Marketing team to enhance the practice’s visibility and reputation.
• Optimise Reception Operations: Provide top-notch receptionist services to enhance efficiency, accuracy, and the overall patient experience.

Please refer the Job description for details