JOIN MIND 24-7: TRANSFORMING MENTAL HEALTH CARE, 24/7

At MIND 24-7, we are revolutionizing behavioral health care by providing immediate, accessible, and around-the-clock mental health support. Our walk-in mental health facilities are open 24/7, every single day, because mental health crises don’t wait, and neither do we. With services including Psych Express Care (rapid 2-3 hour interventions), Psych Crisis Care (intensive stabilization), and Psych Progressions (outpatient therapy and IOP services), we are making a real impact. We are growing and looking for passionate professionals to join us. If you’re ready to be part of an innovative, fast-growing company that’s redefining mental health care, MIND 24-7 is the place for you.

• Greet, welcome, and support patients and families entering Progressions or IOP services.
• Register patients into the electronic health record (EHR), verify insurance, discuss co-pays, and set up payment plans when needed.
• Submit prior authorizations for IOP patients and complete insurance verifications for commercial, Medicare, Medicaid (AHCCCS), and self-pay.
• Collect payments for in-person and telehealth patients.
• Assist patients with AHCCCS applications and implement sliding fee scale protocols when appropriate.
• Coordinate initial outpatient visits, including telehealth scheduling and transportation arrangements.
• Support the intake and admission process by ensuring accurate paperwork and smooth transitions of care.
• Serve as a key liaison with internal teams, outside providers, and patient families while maintaining confidentiality and professionalism.
• Assist with reporting, filing systems, and other administrative tasks that keep programs running efficiently.