Director of CRM and Data Analytics at City of Philadelphia

Philadelphia, Pennsylvania, United States - Full Time

Skills Needed
Crm Management, Data Analytics, Business Intelligence, Customer Insights, Dashboard Design, Data Governance, Passenger Experience Metrics, Stakeholder Engagement, Strategic Planning, Performance Tracking, Data Integrity, Cross Functional Collaboration

Specialization
Requires five to seven years of progressive experience in CRM management, data analytics, or business intelligence. A bachelor's degree in data analytics, information systems, business, or a related field is preferred.

Experience Required
Minimum 5 year(s)

Deli Clerk - Vegas Talent Hub at Albertsons Companies

Henderson, Nevada, United States - Full Time

Skills Needed
Customer Service, Food Preparation, Meat And Cheese Slicing, Cashiering, Food Safety, Inventory Knowledge, Communication, Teamwork

Specialization
Candidates must be 18 years of age or older and possess a strong willingness to learn and help others. A positive attitude and a commitment to community and food quality are essential.

Senior Project Manager (German-speaking) at Inetum

Warsaw, Masovian Voivodeship, Poland - Full Time

Skills Needed
Project Management, Stakeholder Management, Agile Methodology, German Language Proficiency, English Language Proficiency, Polish Language Proficiency, Risk Management, Budget Management, Cross Functional Coordination, Analytical Skills, Negotiation, Digital Sales Platforms

Specialization
Requires several years of project management experience with a strong background in international, cross-functional projects and Agile methodologies. Mandatory fluency in German is required, along with B2 level or higher in English and Polish.

Experience Required
Minimum 5 year(s)

General Manager(07473) - 417 E Main St at DOMINOS PIZZA FRANCHISE

Franklin, North Carolina, United States - Full Time

Skills Needed
Restaurant Management, Leadership, Operations Management, Team Growth

Specialization
Candidates should have previous experience working their way up in the restaurant industry. Some college education on the subject is mentioned as a possible asset.

Experience Required
Minimum 2 year(s)

Lead Personal Shopper at Lowes Foods LLC

Greenville, South Carolina, United States - Full Time

Skills Needed
Team Supervision, Ecommerce Fulfillment, Customer Service, Logistics, Inventory Management, Staff Training, Scheduling, Performance Metrics, Microsoft Office, Android/Ios Device Proficiency, Quality Inspection, Conflict Resolution, Multi Tasking, Communication, Retail Operations, Basic Troubleshooting

Specialization
Candidates must have the ability to lead and develop a team, strong communication skills, and proficiency with basic computer and mobile technology. Physical requirements include the ability to lift up to 50 lbs and stand for extended periods.

Experience Required
Minimum 2 year(s)

Bilingual Team Member at Tractor Supply Company

Buellton, California, United States - Full Time

Skills Needed
Customer Service, Cash Handling, Merchandising, Inventory Recovery, Forklift Operation, Problem Solving, Interpersonal Communication, Basic Computer Skills, Propane Dispensing, Animal Care

Specialization
No prior experience is required, though retail or agricultural knowledge is strongly preferred. Candidates must be able to perform physical tasks including lifting up to 50 pounds and standing for entire shifts.

Team Member at West Coast Convenience Stores Loop Neighborhood Convenience

San Francisco, California, United States - Full Time

Skills Needed
Cash Handling, Customer Service, Inventory Stocking, Upselling, Basic Mathematics, Conflict Resolution, Verbal Communication, Written Communication, Store Maintenance, Troubleshooting

Specialization
Candidates must be at least 18 years old (21 for third shift) and capable of lifting up to 50 pounds. Basic math skills and the ability to communicate effectively in English are required.

BCBA at Behavior Innovations

Dallas, Texas, United States - Full Time

Skills Needed
Aba Therapy, Behavioral Analysis, Analytical Skills, Problem Solving, Communication, Interpersonal Abilities, Clinical Supervision, Case Management

Specialization
Candidates must hold a Board Certified Behavior Analyst (BCBA) certification. Strong analytical, problem-solving, and interpersonal communication skills are required.

Experience Required
Minimum 2 year(s)

Litigation Associate Attorney - General Liability (Hybrid) at Kahana Feld LLP

San Diego, California, United States - Full Time

Skills Needed
Litigation, General Liability, Legal Research, Case Management, California Law

Specialization
Candidates must be a member of the California bar in good standing with a record of job stability. While general liability litigation experience is preferred, the firm welcomes experienced practitioners and recently admitted attorneys.

AI Transformation & Strategy Consultant at Sia Partners - Canada

New York, New York, United States - Full Time

Skills Needed
Generative Ai Strategy, Business Transformation, Prompt Engineering, Workflow Automation, Stakeholder Management, Ai Agent Design, Problem Solving, Change Management, Product Mindset, Agile Methodology, Operational Analysis, Enterprise Ai Adoption

Specialization
Requires 2-7 years of experience in consulting or technology roles and a bachelor's degree. Candidates must have a strong understanding of LLMs and hands-on experience with AI tools like OpenAI, Claude, or Microsoft Copilot.

Experience Required
Minimum 2 year(s)

E1 - Swiss Campus at KPMG Global Services

Gurgaon, haryana, India - Full Time

Skills Needed
Microsoft Excel, Microsoft Word, Bookkeeping, Adobe Professional, Audit

Specialization
Candidates must have a Bachelor's degree in Commerce or a diploma in Finance or Accounting. Required experience is 0-1 year with intermediate proficiency in Microsoft Office tools.

Junior Sales Representative at DR HORTON HOME BUILLDERS

San Antonio, Texas, United States - Full Time

Skills Needed
Sales Closing, Customer Qualification, Crm Software, Ms Office, Interpersonal Communication, Lead Tracking, Objection Handling, Professional Ethics

Specialization
Requires an Associate's degree or two years of related experience, along with a valid driver's license and vehicle. Proficiency in MS Office and the ability to use mobile sales applications is essential.

Recruiter III — Sales & Distribution | Salesforce Partnership at Job Mobz

San Francisco, California, United States - Full Time

Skills Needed
Full Cycle Recruiting, Sourcing, Candidate Management, Stakeholder Management, Negotiation, Ats Proficiency, Workday, Sales Recruiting, Distribution Recruiting, Talent Community Building, Market Intelligence, Problem Solving

Specialization
Requires 6 to 10+ years of full-cycle recruiting experience specifically focused on Sales and Distribution roles. Must be proficient with ATS tools and able to work on-site three days a week at a Salesforce hub.

Experience Required
Minimum 5 year(s)

Hardware Clerk - Full Time at Ridley’s Family Markets

Greybull, Wyoming, United States - Full Time

Skills Needed
Guest Service, Retail Sales, Merchandising, Inventory Management, Communication Skills, Multitasking, Organizational Ability, Ms Word, Ms Excel, Retail Computer Systems

Specialization
Requires vast product knowledge of hardware and experience in retail sales or construction fields. Must be able to lift 40 pounds and work a flexible schedule including weekends and holidays.

IT Cyber Security Engineer (M/F/D) at Clariant

Sant Joan Despí, Catalonia, Spain - Full Time

Skills Needed
Cybersecurity Risk Management, Risk Assessment, Iso 27001, Nist Csf, Isf Sogp, Security Awareness Training, Phishing Simulation, Incident Response, Information Security Consulting, Vulnerability Management

Specialization
Requires a Bachelor's degree in Computer Science or a related field with 3-4 years of experience in IT risk management and at least 2 years of hands-on cybersecurity experience. Proficiency in security frameworks like ISO 27001 and NIST CSF is required, with certifications like CISSP or CISM being a strong advantage.

Experience Required
Minimum 2 year(s)

Kia Product Genius at Jenkins KIA of Cocoa

Cocoa, Florida, United States - Full Time

Skills Needed
Customer Relations, Conflict Resolution, Event Coordination, Data Analysis, Microsoft Office, Social Media Management, Compliance Monitoring, Written Communication, Oral Communication, Customer Satisfaction Tracking, Coaching, Reporting

Specialization
Candidates must possess excellent written and oral communication skills and proficiency in Microsoft Office products. The role requires the physical ability to stand, walk, and lift up to 25 lbs while working in a dealership environment.

Experience Required
Minimum 2 year(s)

Part-Time Sales Teammate at The Buckle, Inc.

Fargo, North Dakota, United States - Full Time

Skills Needed
Customer Service, Cashiering, Visual Merchandising, Sales Generation, Inventory Management, Point Of Sale (Pos), Loss Prevention, Client Relationship Building, Product Knowledge, Upselling

Specialization
No prior experience or training is required for this position. Candidates must be able to work a flexible schedule and meet the physical demands of a retail environment, including lifting up to 30lbs.

HandyPerson (Property Operations) at Recruitment Team

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Skills Needed
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Supervisor, Operations at FedEx

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Skills Needed
Labor Management, Problem Solving, Quality Management, Continuous Improvement, Change Management, Warehouse Operations, Organizational Skills, Analytical Skills, Communication Skills, Performance Management, Resource Allocation, Kpi Tracking

Specialization
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Senior Analyst - RTA at Sagility

Quezon City, Metro Manila, Philippines - Full Time

Skills Needed
Wfm Tools, Scheduling, Crm Tools, Communication Skills, Ms Office, Excel, Powerpoint, Macros, Problem Solving, Analytical Skills, Logical Skills, Team Player, Technical Documentation, Real Time Reporting, Data Analysis, Workflow Improvement

Specialization
Candidates should have a bachelor's degree and 1-2 years of experience in scheduling using WFM tools. Knowledge of CRM tools and strong communication skills are essential.

Director of CRM and Data Analytics at City of Philadelphia

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

145000.0

Posted On

10 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Management, Data Analytics, Business Intelligence, Customer Insights, Dashboard Design, Data Governance, Passenger Experience Metrics, Stakeholder Engagement, Strategic Planning, Performance Tracking, Data Integrity, Cross-functional Collaboration

Industry

Government Administration

Description

Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well-being. Agency Description The Philadelphia International Airport is the only major airport serving the 9th largest metropolitan area in the United States. It is one of the busiest airports in the country, serving more than 30 million passengers annually. Twenty-seven airlines, including all domestic carriers, offer nearly 323 daily departures to more than 120 destinations worldwide. The airport generates $16.8 billion to the economy and accounts for 106,000 full time jobs. The Northeast Philadelphia airport is situated on 1150 acres in the northeast part of the City of Philadelphia, PNE is Pennsylvania’s third busiest airport, providing “on call” US Customs, Immigrations and United States Department of Agriculture services to corporate international travel. The Airport averages 215-based aircraft, dominated by single engine aircraft, plus twins, jets, turboprops and helicopters. Job Description Position Summary The Director of CRM & Data Analytics is responsible for leading Philadelphia International Airport’s customer insights, passenger analytics, and relationship management strategy to support best-in-class guest experience, operational excellence, and data-driven decision-making. This role oversees the airport’s CRM platforms, guest feedback systems, survey tools, and enterprise data dashboards. The Director develops a unified customer data strategy, transforming raw data into insights that inform service improvements, airport programming, passenger engagement, and strategic planning across PHL. Essential Functions Lead the strategy, implementation, and continuous improvement of PHL’s CRM systems and guest experience data platforms. Oversee passenger feedback channels, including surveys, complaint systems, service metrics, and digital touchpoints. Ensure CRM data captures the full customer journey, integrating information from airlines, airport partners, and internal systems. Maintain system accuracy, data integrity, and alignment with airport technology standards. Develop dashboards, reports, and analytics tools that provide clear, actionable insights to senior leadership and operational teams. Analyze passenger behavior, service patterns, operational trends, and guest experience data to support decision-making. Identify gaps in service, areas for operational improvement, and opportunities for enhanced passenger engagement. Lead regular reporting cycles, including monthly, quarterly, and ad hoc performance analyses. Oversee all guest feedback channels, ensuring timely response, analysis, and integration into service improvements. Create systems to analyze complaints, compliments, and service themes across the airport. Support the Guest Experience team in designing initiatives that respond directly to customer insights. Evaluate the effectiveness of guest programs using data-driven KPIs. Partner with the Guest Experience, ADA/Accessibility, Airport Operations, Marketing, and IT teams to ensure data supports key initiatives. Work with airlines, terminal operators, and airport tenants to share insights and align passenger experience strategies. Provide data leadership for airport-wide strategic planning, innovation projects, and executive decision-making. Establish and maintain data governance standards, ensuring compliance, security, and responsible data use. Develop protocols for data collection, storage, automation, and reporting. Coordinate with IT and Risk Management to ensure systems comply with cybersecurity and privacy requirements. All other duties as assigned. Required Competencies, Knowledge, Skills, and Abilities Knowledge of: CRM systems, customer engagement tools, and enterprise data platforms. Data analytics techniques, including dashboarding, forecasting, segmentation, and performance tracking. Passenger experience metrics and customer satisfaction methodologies. Large public facility, airport, airline, or hospitality analytics environments. Data governance, privacy standards, and data-quality assurance. Skills in: Designing dashboards, reports, and analytical models for diverse audiences. Managing CRM systems, customer databases, and digital feedback platforms. Translating complex data into clear, actionable recommendations. Communicating insights visually and verbally with senior leadership. Leading cross-functional collaborations and stakeholder engagement. Abilities to: Build and execute a long-term CRM and analytics strategy aligned with airport goals. Identify service gaps and opportunities for improvement using data. Integrate multiple data sources into coherent, usable information systems. Manage multiple projects and priorities in a fast-paced airport environment. Maintain high accuracy, attention to detail, and data integrity. Qualifications Bachelor’s degree in data analytics, information systems, business, or a related field preferred. Five to seven years of progressive experience in CRM management, data analytics, business intelligence, or customer insights. We value diverse experiences and are open to flexible qualifications. If you are passionate about this role and meet some of the key criteria, we encourage you to apply. Additional Information TO APPLY: Interested candidates must submit a cover letter and resume. Salary Range: $120,000 - $145,000 Discover the Perks of Being a City of Philadelphia Employee: Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more. Parental Benefits: The City offers its employees 8 weeks of paid parental leave. We offer Comprehensive health coverage for employees and their eligible dependents. Our wellness program offers eligibility into the discounted medical plan Employees receive paid vacation, sick leave, and holidays Generous retirement savings options are available Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness. Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too! Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth! *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx Minimum Education Required: College degree

Responsibilities

Lead the strategy and implementation of CRM systems and passenger analytics to enhance the guest experience at Philadelphia International Airport. Transform raw data into actionable insights to inform operational improvements and strategic decision-making for senior leadership.

Director of CRM and Data Analytics at City of Philadelphia

Philadelphia, Pennsylvania, United States - Full Time

Experience Required
Minimum 5 year(s)

Deli Clerk - Vegas Talent Hub at Albertsons Companies

Henderson, Nevada, United States - Full Time

Skills Needed
Customer Service, Food Preparation, Meat And Cheese Slicing, Cashiering, Food Safety, Inventory Knowledge, Communication, Teamwork

Specialization
Candidates must be 18 years of age or older and possess a strong willingness to learn and help others. A positive attitude and a commitment to community and food quality are essential.

Senior Project Manager (German-speaking) at Inetum

Warsaw, Masovian Voivodeship, Poland - Full Time

Experience Required
Minimum 5 year(s)

General Manager(07473) - 417 E Main St at DOMINOS PIZZA FRANCHISE

Franklin, North Carolina, United States - Full Time

Skills Needed
Restaurant Management, Leadership, Operations Management, Team Growth

Specialization
Candidates should have previous experience working their way up in the restaurant industry. Some college education on the subject is mentioned as a possible asset.

Experience Required
Minimum 2 year(s)

Lead Personal Shopper at Lowes Foods LLC

Greenville, South Carolina, United States - Full Time

Experience Required
Minimum 2 year(s)

Bilingual Team Member at Tractor Supply Company

Buellton, California, United States - Full Time

Team Member at West Coast Convenience Stores Loop Neighborhood Convenience

San Francisco, California, United States - Full Time

Skills Needed
Cash Handling, Customer Service, Inventory Stocking, Upselling, Basic Mathematics, Conflict Resolution, Verbal Communication, Written Communication, Store Maintenance, Troubleshooting

BCBA at Behavior Innovations

Dallas, Texas, United States - Full Time

Skills Needed
Aba Therapy, Behavioral Analysis, Analytical Skills, Problem Solving, Communication, Interpersonal Abilities, Clinical Supervision, Case Management

Specialization
Candidates must hold a Board Certified Behavior Analyst (BCBA) certification. Strong analytical, problem-solving, and interpersonal communication skills are required.

Experience Required
Minimum 2 year(s)

Litigation Associate Attorney - General Liability (Hybrid) at Kahana Feld LLP

San Diego, California, United States - Full Time

Skills Needed
Litigation, General Liability, Legal Research, Case Management, California Law

AI Transformation & Strategy Consultant at Sia Partners - Canada

New York, New York, United States - Full Time

Experience Required
Minimum 2 year(s)

E1 - Swiss Campus at KPMG Global Services

Gurgaon, haryana, India - Full Time

Skills Needed
Microsoft Excel, Microsoft Word, Bookkeeping, Adobe Professional, Audit

Specialization
Candidates must have a Bachelor's degree in Commerce or a diploma in Finance or Accounting. Required experience is 0-1 year with intermediate proficiency in Microsoft Office tools.

Junior Sales Representative at DR HORTON HOME BUILLDERS

San Antonio, Texas, United States - Full Time

Skills Needed
Sales Closing, Customer Qualification, Crm Software, Ms Office, Interpersonal Communication, Lead Tracking, Objection Handling, Professional Ethics

Recruiter III — Sales & Distribution | Salesforce Partnership at Job Mobz

San Francisco, California, United States - Full Time

Experience Required
Minimum 5 year(s)

Hardware Clerk - Full Time at Ridley’s Family Markets

Greybull, Wyoming, United States - Full Time

Skills Needed
Guest Service, Retail Sales, Merchandising, Inventory Management, Communication Skills, Multitasking, Organizational Ability, Ms Word, Ms Excel, Retail Computer Systems

IT Cyber Security Engineer (M/F/D) at Clariant

Sant Joan Despí, Catalonia, Spain - Full Time

Experience Required
Minimum 2 year(s)

Kia Product Genius at Jenkins KIA of Cocoa

Cocoa, Florida, United States - Full Time

Experience Required
Minimum 2 year(s)

Part-Time Sales Teammate at The Buckle, Inc.

Fargo, North Dakota, United States - Full Time

HandyPerson (Property Operations) at Recruitment Team

Newark, New Jersey, United States - Full Time

Supervisor, Operations at FedEx

Plainfield, Indiana, United States - Full Time

Senior Analyst - RTA at Sagility

Quezon City, Metro Manila, Philippines - Full Time

Specialization
Candidates should have a bachelor's degree and 1-2 years of experience in scheduling using WFM tools. Knowledge of CRM tools and strong communication skills are essential.

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