Great Opportunity to work with a Leader in the Indianapolis downtown area.
Great Working hours: Several Shifts Available:
All Position are Monday-Friday NO Weekends.
Shifts are: 6am-3pm, 7am-4pm, 8am-5pm,10am-7pm and 12pm-9pm.
You can Pick what shift works best for you!!!!!!!!!!!
Must be able to pass a background check and pass a drug test(Marijuana is OK)
Please send your resume ASAP to start your JOB.
Limited openings so hurry!!!!!!

JOB OVERVIEW

We are seeking several enthusiastic Inbound Call Center Representatives to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while addressing their inquiries and concerns. Your ability to communicate effectively and handle various customer interactions will be vital in ensuring a positive experience for our clients.

SKILLS

• Strong communication skills, both verbal and written, with an emphasis on clarity and professionalism.
• Proficiency in Microsoft Office applications and general computer skills for efficient data entry and record management.
• Experience in customer service or client services, preferably within a call center environment.
• Multilingual or bilingual abilities are highly desirable to assist a diverse customer base.
• Familiarity with sales techniques and cash handling processes is a plus.
• Excellent analysis skills to assess customer needs and provide appropriate solutions.
• Ability to demonstrate patience, empathy, and problem-solving skills in challenging situations.
• Typing proficiency to ensure accurate documentation during calls. Join us as an Inbound Call Center Representative where your contributions will make a significant impact on our customers’ satisfaction!
  Job Type: Full-time
  Pay: From $15.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Vision insurance

Work Location: In perso

• Answer incoming calls promptly and professionally, providing excellent customer service.
• Assist customers with inquiries, complaints, and requests, ensuring their needs are met efficiently.
• Process orders and handle data entry accurately in our systems.
• Maintain detailed records of customer interactions and transactions.
• Utilize effective phone etiquette to create a welcoming atmosphere for callers.
• Collaborate with team members to resolve issues and improve service delivery.
• Conduct outbound calling as needed to follow up on customer inquiries or provide additional information.
• Uphold company policies and procedures while ensuring compliance with quality standards.