Join the Application Development Bureau and play a vital role in shaping the future of criminal justice technology! As part of our team you’ll design, implement, and maintain statewide information systems that directly support law enforcement efforts. We value innovation and collaboration, offering you the chance to work on impactful projects that enhance public safety. Be part of a mission-driven organization where your skills can truly make a difference!
Under the general direction of the Criminal Records Applications Unit (CRAU) Information Technology Supervisor II (IT Sup) II, the Information Technology Specialist (ITS) I is a member of the mission critical Systems Analysis team that maintains and monitors the cohesiveness between the technology and program clients. Accordingly, the ITS I is responsible to sustain effective communications with all stakeholders and team members, possesses keen analytical skills, and demonstrates the ability to problem solve. These attributes are essential for the successful navigation through the business analysis, systems analysis, product development, systems maintenance, and project management intersecting processes.
The unit’s system portfolio includes the Automated Criminal History System (ACHS) and it’s interfaces. The ITS I works closely with program clients, unit developers, database administrators and consultants. The ITS I performs systems analysis reviews and clarifications in regards to business and functional requirements. In addition, the ITS I confirms technical requirements with other ITS I and ITS II’s who are responsible for software engineering and architecture. The ITS I collaborates with CRAU’s developers, administrators and consultants to facilitate the completion of as-is system architecture, database schema, programming code, testing certifications, and disaster recovery documents. The ITS I works with the same team to document and recommend to-be technical solutions. The ITS I is the central Customer Relationship Manager (CRM) and monitors and processes requests submitted to CRAU’s intake process. The CRM systems include a unit email in-box, a JIRA application, and an IT service and change request management system. The incumbent may participate on projects as a systems analyst, technology coordinator, or project coordinator.
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You will find additional information about the job in the Duty Statement.
Working Conditions
This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.
This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

Please refer the Job description for details