OVERVIEW

World Insurance is one of the fastest-growing insurance brokerage firms in the United States. Our Employee Benefits Practice offers our Clients Payroll and Human Capital Solutions through our World Payroll and HR (WPHR) team. This team provides HRIS/HCM solutions and Payroll and HR outsourcing services to create deeper value for our Employee Benefits and Commercial lines clients.
Using the UKG Ready platform WPHR provides payroll and tax outsourcing services to clients, including processing payroll throughout the year, tax filing and payment services, quarter and year-end coordination and administration and more. Our add on HR packages, provides clients with access to Benefits Administration, Leave Administration, Talent Acquisition, Performance Management technology solutions and the HR expertise to provide ongoing support to clients on an outsourced basis. WPHR services small and middle market companies throughout the United States.

JOB SUMMARY:

The Benefit / HR Specialist plays a critical role in the implementation, configuration, support, and administration of WPHR’s HR services, with a strong emphasis on UKG Ready. This position requires excellent project management skills, meticulous attention to detail, and the ability to communicate effectively with clients, internal stakeholders, insurance carriers, and third-party vendors. You’ll be instrumental in ensuring smooth platform transitions and providing ongoing support to our clients.

Responsibilities include:

• Lead UKG Ready implementations for HR and employee benefits administration, covering comprehensive configuration, rigorous testing, and seamless go-live support.
• Gather detailed requirements from clients, brokers, and third-party vendors to ensure successful system implementation.
• Administer employee benefits programs, including managing enrollments, processing changes, and ensuring compliance.
• Troubleshoot and resolve EDI (Electronic Data Interchange) issues related to benefits, payroll, and vendor integrations.
• Provide effective user training and ongoing support for HR systems and processes.
• Maintain accurate documentation and ensure robust data integrity across all HR platforms.
• Resolve technology issues concerning benefits administration, coordinating efficiently with insurance carriers and vendors.
• Project manages EDI connection setups for both new implementations and ongoing renewals with all relevant stakeholders.
• Plan and support all system renewals and updates for client benefits administration technology.
• Stay informed on industry trends and best practices within the benefits administration technology space.

Qualifications:

• Relevant experience in benefits administration, preferably in an implementation or consulting role.
• Strong knowledge of benefits administration software and systems, such as Employee Navigator, EASE, and ADP, with preferred experience in UKG Ready (Everything Benefits).
• Proven project management and problem-solving skills, with a keen focus on attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients, insurance carriers, third-party vendors, and internal stakeholders.
• Ability to manage multiple projects and priorities effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.

• Lead UKG Ready implementations for HR and employee benefits administration, covering comprehensive configuration, rigorous testing, and seamless go-live support.
• Gather detailed requirements from clients, brokers, and third-party vendors to ensure successful system implementation.
• Administer employee benefits programs, including managing enrollments, processing changes, and ensuring compliance.
• Troubleshoot and resolve EDI (Electronic Data Interchange) issues related to benefits, payroll, and vendor integrations.
• Provide effective user training and ongoing support for HR systems and processes.
• Maintain accurate documentation and ensure robust data integrity across all HR platforms.
• Resolve technology issues concerning benefits administration, coordinating efficiently with insurance carriers and vendors.
• Project manages EDI connection setups for both new implementations and ongoing renewals with all relevant stakeholders.
• Plan and support all system renewals and updates for client benefits administration technology.
• Stay informed on industry trends and best practices within the benefits administration technology space