Description:
AssureCare believes the foundation of a healthier community is built on empathy and a sense of urgency. We are seeking a Quality Assurance Lead to help us build healthier communities through our enterprise care management software solution. If you are interested in joining a fast-growing software company delivering increased efficiency and efficacy to clients and improving patient outcomes, AssureCare is looking for motivated, team-oriented individuals ready to make a powerful impact in the healthcare industry.

SKILLS / QUALIFICATIONS:

• 5+ years testing experience
• 3+ years of quality assurance testing leadership experience
• Bachelor’s degree in a technical field
• Excellent knowledge of QA methodologies and tooling
• Clear and effective communication skills providing positive and coaching feedback to team members
• Shows creativity and initiative to improve product test coverage and effectiveness
• Attitude and aptitude to be successful in a growing company
• Supervisory experience is required
• Experience with defect-tracking tools
• Proficiency with SQL
• A critical thinker who brings a passion and love for high-quality software
• Technically strong yet functionally inclined to understand the technical without forgetting the user perspective
• Extensive experience creating/organizing test plans and staying on top of important issues
• Proactive when you discover a problem and effectively drive resolution as needed
• Comfortable in a team setting working with clients, management, and internal resources in a fast-paced agile environment
• Technical bugs missed by Development and can thoughtfully work towards a solution
• Learner who enjoys keeping up to date on the product and your field
• Able to create and share defect reports
• Like to teach and learn
• Understand that the job is to lead and support a group on client projects while still completing individual workload
  AssureCare® is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
  This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. AssureCare® makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship

• Manage the defect load
• Leads on client projects which may include supervising others work on client teams– influences decision making
• Know/understand MedCompass well, this is a hands-on testing position
• Understand any workflows associated with a client’s needs
• Know how to test business rules and understand how they work, how the impact workflows and how they are configured
• Work directly with product QA team on defects that appear to be product-related (i.e., follow process for notifying product team)
• Work directly with config team on defects that appear to be config-related (i.e., follow process for notifying config team)
• Work with QA Management to determine best strategy to communicate with Infrastructure for builds and other environment-related needs
• Work directly with the Client Delivery leads and project team members (daily meeting) on new and outstanding defects and communicate them where necessary
• Participate (and be prepared to take the lead) in any other appropriate client defect meetings
• Meet with QA Manager on regular basis to review projects, talk about issues and relay the strengths/weaknesses of players on a client project testing team
• Provide a weekly report of progress, defects, etc., as determined by the project
• Work with management to substitute QA resources where the business requires
• Lead internal defect meetings for QA client project team
• Be proactive in getting work done as you wait for builds, etc.
• Participate in meetings related to requirements – QA should be involved earlier and more frequently
• Participate in any appropriate Agile meetings (either internal or external)
• Work directly with AssureCare Support team, as needed
• Shield QA client project team from any unnecessary meetings or requests
• Identify and coach high performers when leading a client project team. Relay observations to QA Manager
• Attend and regularly share best practices and lessons learned on cross-functional client project meetings
• Provide professional, but candid, feedback on AssureCare approach and when it is not work, be solution-oriented
  Requirements: