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Information Technology Jobs in Australia

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Technical Customer Service Associate at Veeva Systems
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Systems, English, Scheduling, Communication Skills, Life Science Industry, Information Science, Soft Skills, Teamwork, Statistics, Life Sciences, Information Technology, Mathematics
Specialization
Business Administration, Administration, Business, Communications, Information Systems, Information Technology, Mathematics, Relevant Field, Statistics, Technology
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Lead Product Designer, Perth - Australia at RIO Tinto
Perth WA 6000, , Australia - Full Time
Skills Needed
Design Tools, Information Technology, Human Factors, Training, Computer Science, Axure, Interaction Design, Sketch, Human Computer Interaction, Data Models, Figma, Zeplin, Communication Design, Visual Design, User Experience Design, Clarity, Usability
Specialization
Computer Science, Human-Computer Interaction, Information Technology, Technology, Design
Qualification
Graduate
Lead Product Designer - Brisbane, Australia at RIO Tinto
Brisbane QLD 4000, , Australia - Full Time
Skills Needed
Design Tools, Information Technology, Human Factors, Training, Computer Science, Axure, Interaction Design, Sketch, Human Computer Interaction, Data Models, Figma, Zeplin, Communication Design, Visual Design, User Experience Design, Clarity, Usability
Specialization
Computer Science, Human-Computer Interaction, Information Technology, Technology, Design
Qualification
Graduate
Salesforce Senior Systems Analyst at South East Water Corporation
Frankston, Victoria, Australia - Full Time
Skills Needed
Test Automation, Soql, Apex, Web Services, Test Environments, Security, Continuous Integration, Devops, Azure, Information Technology, Integration, Salesforce
Specialization
Information technology and/or salesforce certifications such as administrator advanced administrator developer sales/service cloud
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Graduate Mechanical and Aerospace Engineer at Boeing RIV Site
Brisbane, Queensland, Australia - Full Time
Skills Needed
Information Technology, Computer Science
Specialization
Engineering computer science or information technology (or have an anticipated graduation date before january 2026
Qualification
Diploma
Cyber Ark SME at Infosys
Melbourne, Victoria, Australia - Full Time
Skills Needed
Information Technology
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Program Manager - Process Standardization at Infosys Singapore Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Program Management, Software, Information Technology, Interpersonal Skills, Project Management Skills
Specialization
Business administration information technology or a related field
Qualification
Graduate
Business Intelligence Analyst, Critical Facilities Support, APAC at Vantage Data Centers
Sydney, New South Wales, Australia - Full Time
Skills Needed
Metric Development, Data Collection, Information Technology, Dashboard, Analytical Skills, Data Visualization, Computer Science, Power Bi, Business Intelligence, Data Analysis, Presentation Skills, Data Center
Specialization
Data analysis computer science information technology or a related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
BI Developer at TAL
Sydney, New South Wales, Australia - Full Time
Skills Needed
Adjustments, Economics, Data Governance, Computer Science, Data Architecture, Data Quality, Bankruptcy, Analytical Skills, Information Technology, Disabilities, Gender Equality, Perspectives
Specialization
Business computer science information technology economics or related discipline or equivalent
Qualification
Graduate
ICT Support Officer at CITY MOTOR AUCTION GROUP PTY LTD
EFQ4, , Australia - Full Time
Skills Needed
It Support, Software, Information Technology, Communication Skills, Coordination Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
IT Manager (AU) at DroneShield Limited
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Teams, Analytical Skills, Nist, Systems Management, Powershell, Jira, Security Controls, Routers, Firewalls, Scripting Languages, Azure, Communication Skills, Computer Science, User Experience, Spanning Tree, Iso, Switches, It, Information Technology, It Strategy, Microsoft
Specialization
Computer Science, Information Technology, Technology
Qualification
BSc
Experience Required
Minimum 2 year(s)
Digital Enterprise - Azure Specialists at Microsoft
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Color, Consideration, Ethnicity, Regulations, Microsoft, Citizenship, Ordinances, Information Technology
Specialization
Information technology business administration or related field and 3 years of technology-related sales or account management experience
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Security GRC Consultant at Deloitte
Canberra ACT 2609, , Australia - Full Time
Skills Needed
Tuning, Technical Writing, Editing, Processing, It, Information Technology, Storage, Iso, International Standards, Cyber Security, Information Systems
Qualification
Graduate
Desktop Support Technician III at OnBrand24
BJN2, , Australia - Full Time
Skills Needed
Office Equipment, It, Customer Service Skills, Information Technology, Technology, Computer Science, Communication Skills
Specialization
Computer Science, Information Technology, Technology
Qualification
Graduate
Accenture Song Analyst Program – Early Careers (September 2025 Start) at Accenture
Melbourne, Victoria, Australia - Full Time
Skills Needed
Design, Data Science, Psychology, Information Technology, Commerce, Data Analytics
Qualification
Graduate
Principal Technical Consultant - GRC & SecOps at Servicenow
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Nist, Siem, Vulnerability, Information Technology, Ids, Threat Management
Specialization
Technical consulting roles
Qualification
Graduate
Security Solution Architect - ISD at Microsoft
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Technology, Technology Solutions, Computer Science, Maternity, Savings, Investments, Citizenship, Ethnicity, Ordinances, Azure, Sentinel, Architecture, Microsoft, Regulations, Color, Consideration, Paternity, Practice Development
Specialization
Security technology solutions practice development architecture consulting and/or security domain
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Senior Technical BA - Order Sourcing at Woolworths Group
Surry Hills, New South Wales, Australia - Full Time
Skills Needed
Superannuation, Large Scale Projects, Information Technology, Documentation, Databases, Operational Efficiency, Technical Requirements, Teams
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Account Executive, Mid-Market Sales at Equinix
Mascot NSW 2020, , Australia - Full Time
Skills Needed
Leadership, Business Acumen, Presentation Skills, Channel Partners, Information Technology
Specialization
Information technology or equivalent is preferred
Qualification
Graduate
Experience Required
Minimum 3 year(s)
ICT Support Technician at AI Talent
Adelaide SA 5000, , Australia - Full Time
Skills Needed
Microsoft, Ticketing Systems, Interpersonal Skills, Information Technology
Specialization
Information technology or related field
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)
Technical Customer Service Associate at Veeva Systems
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

0.0

Posted On

14 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Information Systems, English, Scheduling, Communication Skills, Life Science Industry, Information Science, Soft Skills, Teamwork, Statistics, Life Sciences, Information Technology, Mathematics

Industry

Outsourcing/Offshoring

Description

Team: Product Support
City: Sydney
Country: Australia
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

REQUIREMENTS

  • 1+ years of relevant work experience, OR equivalent education
  • Relevant Work Experience with strong customer service soft skills, or prior experience in the life science industry
  • Relevant Education: Associate’s degree or technical certification in a relevant field such as Computer and Information Science, Information Technology, Business Administration, Information Systems, Mathematics, Statistics, Life Sciences, or Technical Communications
  • Excellent verbal and written communication skills in English
  • Proven active listening skills to accurately understand user issues
  • Creative and analytical thinker with strong problem-solving abilities
  • Values collaboration and teamwork as a key to success
  • Flexibility in scheduling to work some weekend days and/or public holidays per year, based on business needs
  • Proficiency in Chinese language
Responsibilities

THE ROLE

We are seeking an enthusiastic and customer-focused Technical Customer Service Associate to join our growing support team. In this role, you will be the first point of contact for our customers, providing essential technical support for Veeva’s innovative products.
This is an excellent opportunity for individuals passionate about customer success, problem-solving, and building a career in the life sciences technology space.
You will work collaboratively to ensure our customers receive timely and effective assistance, contributing directly to their success and satisfaction.
We also are looking for Specialist level professionals at the moment; candidates with more experience are welcome to apply.

WHAT YOU’LL DO

  • Provide first-line technical support to Veeva customers, diagnosing and resolving product issues
  • Actively listen to customer concerns to accurately understand and document their issues, ensuring comprehensive problem capture
  • Utilize strong problem-solving and analytical skills to troubleshoot and resolve technical challenges
  • Collaborate effectively with team members and other internal departments to escalate and resolve complex cases
  • Contribute to a positive team environment through active participation in discussions and support initiatives
  • Adhere to established internal processes for ticket management, documentation, and customer communication
Technical Customer Service Associate at Veeva Systems
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Systems, English, Scheduling, Communication Skills, Life Science Industry, Information Science, Soft Skills, Teamwork, Statistics, Life Sciences, Information Technology, Mathematics
Specialization
Business Administration, Administration, Business, Communications, Information Systems, Information Technology, Mathematics, Relevant Field, Statistics, Technology
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Lead Product Designer, Perth - Australia at RIO Tinto
Perth WA 6000, , Australia - Full Time
Skills Needed
Design Tools, Information Technology, Human Factors, Training, Computer Science, Axure, Interaction Design, Sketch, Human Computer Interaction, Data Models, Figma, Zeplin, Communication Design, Visual Design, User Experience Design, Clarity, Usability
Specialization
Computer Science, Human-Computer Interaction, Information Technology, Technology, Design
Qualification
Graduate
Lead Product Designer - Brisbane, Australia at RIO Tinto
Brisbane QLD 4000, , Australia - Full Time
Skills Needed
Design Tools, Information Technology, Human Factors, Training, Computer Science, Axure, Interaction Design, Sketch, Human Computer Interaction, Data Models, Figma, Zeplin, Communication Design, Visual Design, User Experience Design, Clarity, Usability
Specialization
Computer Science, Human-Computer Interaction, Information Technology, Technology, Design
Qualification
Graduate
Salesforce Senior Systems Analyst at South East Water Corporation
Frankston, Victoria, Australia - Full Time
Skills Needed
Test Automation, Soql, Apex, Web Services, Test Environments, Security, Continuous Integration, Devops, Azure, Information Technology, Integration, Salesforce
Specialization
Information technology and/or salesforce certifications such as administrator advanced administrator developer sales/service cloud
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Graduate Mechanical and Aerospace Engineer at Boeing RIV Site
Brisbane, Queensland, Australia - Full Time
Skills Needed
Information Technology, Computer Science
Specialization
Engineering computer science or information technology (or have an anticipated graduation date before january 2026
Qualification
Diploma
Cyber Ark SME at Infosys
Melbourne, Victoria, Australia - Full Time
Skills Needed
Information Technology
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Program Manager - Process Standardization at Infosys Singapore Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Program Management, Software, Information Technology, Interpersonal Skills, Project Management Skills
Specialization
Business administration information technology or a related field
Qualification
Graduate
Business Intelligence Analyst, Critical Facilities Support, APAC at Vantage Data Centers
Sydney, New South Wales, Australia - Full Time
Skills Needed
Metric Development, Data Collection, Information Technology, Dashboard, Analytical Skills, Data Visualization, Computer Science, Power Bi, Business Intelligence, Data Analysis, Presentation Skills, Data Center
Specialization
Data analysis computer science information technology or a related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
BI Developer at TAL
Sydney, New South Wales, Australia - Full Time
Skills Needed
Adjustments, Economics, Data Governance, Computer Science, Data Architecture, Data Quality, Bankruptcy, Analytical Skills, Information Technology, Disabilities, Gender Equality, Perspectives
Specialization
Business computer science information technology economics or related discipline or equivalent
Qualification
Graduate
ICT Support Officer at CITY MOTOR AUCTION GROUP PTY LTD
EFQ4, , Australia - Full Time
Skills Needed
It Support, Software, Information Technology, Communication Skills, Coordination Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
IT Manager (AU) at DroneShield Limited
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Teams, Analytical Skills, Nist, Systems Management, Powershell, Jira, Security Controls, Routers, Firewalls, Scripting Languages, Azure, Communication Skills, Computer Science, User Experience, Spanning Tree, Iso, Switches, It, Information Technology, It Strategy, Microsoft
Specialization
Computer Science, Information Technology, Technology
Qualification
BSc
Experience Required
Minimum 2 year(s)
Digital Enterprise - Azure Specialists at Microsoft
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Color, Consideration, Ethnicity, Regulations, Microsoft, Citizenship, Ordinances, Information Technology
Specialization
Information technology business administration or related field and 3 years of technology-related sales or account management experience
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Security GRC Consultant at Deloitte
Canberra ACT 2609, , Australia - Full Time
Skills Needed
Tuning, Technical Writing, Editing, Processing, It, Information Technology, Storage, Iso, International Standards, Cyber Security, Information Systems
Qualification
Graduate
Desktop Support Technician III at OnBrand24
BJN2, , Australia - Full Time
Skills Needed
Office Equipment, It, Customer Service Skills, Information Technology, Technology, Computer Science, Communication Skills
Specialization
Computer Science, Information Technology, Technology
Qualification
Graduate
Accenture Song Analyst Program – Early Careers (September 2025 Start) at Accenture
Melbourne, Victoria, Australia - Full Time
Skills Needed
Design, Data Science, Psychology, Information Technology, Commerce, Data Analytics
Qualification
Graduate
Principal Technical Consultant - GRC & SecOps at Servicenow
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Nist, Siem, Vulnerability, Information Technology, Ids, Threat Management
Specialization
Technical consulting roles
Qualification
Graduate
Security Solution Architect - ISD at Microsoft
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Technology, Technology Solutions, Computer Science, Maternity, Savings, Investments, Citizenship, Ethnicity, Ordinances, Azure, Sentinel, Architecture, Microsoft, Regulations, Color, Consideration, Paternity, Practice Development
Specialization
Security technology solutions practice development architecture consulting and/or security domain
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Senior Technical BA - Order Sourcing at Woolworths Group
Surry Hills, New South Wales, Australia - Full Time
Skills Needed
Superannuation, Large Scale Projects, Information Technology, Documentation, Databases, Operational Efficiency, Technical Requirements, Teams
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Account Executive, Mid-Market Sales at Equinix
Mascot NSW 2020, , Australia - Full Time
Skills Needed
Leadership, Business Acumen, Presentation Skills, Channel Partners, Information Technology
Specialization
Information technology or equivalent is preferred
Qualification
Graduate
Experience Required
Minimum 3 year(s)
ICT Support Technician at AI Talent
Adelaide SA 5000, , Australia - Full Time
Skills Needed
Microsoft, Ticketing Systems, Interpersonal Skills, Information Technology
Specialization
Information technology or related field
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)