Contract Type
Permanent
Working Pattern
Full time - flexible working may be considered
Working Hours
35 hours per week
Salary
£62,039.53 per annum
Location Options
Hybrid - home based and Birmingham
Function Type
Corporate Functions (HR, Finance, Project Management, IT, Risk and Audit)
Are you an experienced IT professional with a passion for managing complex environments?
Join our dynamic IT Operations team as an IT Environment Manager, leading the management of our advanced Microsoft Azure, Dynamics 365, Optimizely, and Microsoft 365 environments. Make a significant impact in a fast-paced, innovative setting.

As an IT Environment Manager, you will be responsible for the comprehensive management of our Microsoft Azure, Microsoft Dynamics 365 (CE and Finance), Optimizely, and Microsoft 365 environments. Your key responsibilities will include onboarding new environment requests, managing existing environments, and ensuring that both IT and business requirements are met within the agreed Service Level Agreements (SLAs). You will work closely with an offshore DevOps team, which includes a DBA, to handle the hands-on build, packaging, and deployments to these environments.
You will analyse, define, and manage environments following agreed processes and governance, ranging from small CRM sandboxes to full-stack environments integrating with other components, SaaS, and third-party solutions. Supporting change and release processes for route-to-live/production environments and ensuring environments are fully documented, including maintaining relevant information in the SRA’s CMDB, will be crucial aspects of your role.
Additionally, you will chair the Environment Management Group (EMG), manage its activities, and maintain its Terms of Reference. You will track key attributes for each environment, such as owner, purpose, software composition, and configuration details. Defining and agreeing on principles and strategies to optimize the use of environments across the organization, decommissioning redundant environments, and right-sizing remaining environments will also be part of your responsibilities.
In this role, you will also be responsible for managing the creation, build, upgrade, and support for all development and test environments. You will handle data refreshes, restores, and migrations, collate test data, and assist in the cleansing of production data when required. Additionally, you will support projects in establishing their development/test environment requirements and costs, manage, allocate, and provision development/test environments required by projects, and provide monthly balanced scorecards/reports across all environments, including usage, utilization, availability, and cost.