Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America.
We believe that healthcare should work for everyone. We believe that it’s too important to be as cumbersome and difficult as it is. And we believe that there is a better way to deliver a simplified, more meaningful healthcare experience for all – one that we’re determined to enable.
We are looking for a Senior Product Manager to own the complete product lifecycle including the strategy, the development, roadmap, and growth in value of the Pager Health product lines. Working with internal and external stakeholders, we will ensure Pager Health is perceived as innovative, effective, and the partner of choice when it comes to engaging consumers and helping them along their healthcare journeys. This role reports to the Director, Product Management.

QUALIFICATIONS:

• 7+ years of relevant product management experience in digital health or similar field
• Bachelor’s degree or equivalent work experience
• Strong experience in Enterprise SaaS
• Direct experience in product management and Agile methodologies, including defining & owning the product roadmap, design, and requirement management (Using Aha is a plus!)
• Experience in owning the product lifecycle including creation of a product launch plan and launching multiple products or services
• Well versed in creating user stories and prioritizing your specific product backlog
• Strong understanding of how to utilize data and outcomes for decision making
• Technical acumen to work on foundational SaaS capabilities with backend engineering teams
• Experience managing vendors
• Experience partnering with data scientists to build AI-driven features
  For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $130,000 to $141,000. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, New York, and Washington DC.
  At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.
  You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives.
  At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to security@pager.com.
  Pager Health is committed to protecting the privacy and security of your personal information

RESPONSIBILITIES:

• Owning the product lifecycle for assigned products and features
• Manage and own multiple product solutions to deliver effectiveness, efficiency, superlative experiences, and innovation
• Ensure external and internal stakeholders understand the company’s products and value proposition
• Work with end-users and internal stakeholders to identify opportunities for product improvements
• Increase revenue opportunities through growth in features, use cases, and markets for product vertical
• Increase operational efficiency and effectiveness within the product vertical

ESSENTIAL FUNCTIONS:

• Develop a deep awareness of competitive solutions in market
• Within your product vertical, translate product strategy and customer insights into a clear, actionable roadmap and prioritized backlogs
• Define detailed product requirements, user stories, and acceptance criteria in collaboration with design, engineering, and data teams
• Participate in sprint planning, backlog grooming, and daily standups to ensure high-quality, on-time delivery
• Serve as the day-to-day decision maker for the product team, making trade-offs and clarifying requirements in real time
• Partner closely with design and engineering during discovery and delivery phases to ensure feasibility and alignment
• Work with QA to define test cases, review bugs, and sign off on release readiness
• Collaborate with data teams to define success metrics, implement tracking, and analyze product usage
• Monitor feature and product performance post-launch, using metrics and user feedback to drive rapid iteration
• Coordinate cross-functional execution across marketing, customer success, and clinical teams for product launches
• Engage clients and stakeholders in needs and feedback discovery; Participate in client meetings to champion capabilities in applicable product vertical
• Maintain up-to-date product documentation, including release notes, user guides, and training materials for internal stakeholders
• Proactively identify execution risks and remove blockers to maintain momentum and team velocity
• Champion the voice of the user in day-to-day decision-making and backlog prioritization