At our large hotel and event venue in Amsterdam, the high level of service comes first. That means that you make guests feel welcome. As a Manager on Duty trainee, you will experience the dynamic and hectic pace of the day with a smile. At Mövenpick we make moments, do you?

BE LIMITLESS.

You are the first and last contact of our guests. Therefore, you make sure they feel welcome, and the positive feeling stays during their stay. “Oh, you are celebrating your wedding anniversary in Amsterdam? Congratulations!”, and immediately note that the couple receives a bottle of champagne and in their room. You also make sure that this is overhanded to the afternoon shift if they need to take care of it. And is there a guest that is looking for the meetings floor? Then you show the way in a clear, detailed, and friendly approach. Everything with a smile and empathy, even during complains. You are always in the spotlight and perform on the stage of Mövenpick. You work hard, even if your shift is running a bit later, for the guests that will choose our hotel again. There are no limits to your abilities. In addition, you will be:

• available MBO or HBO student for a minimum of 20 weeks, 5 days a week;
• a person that is always open to assists all operational departments if necessary;
• the point of contact for all questions in the hotel, from a to z;
• familiar with safety and hygiene standards, as it is important to you that these are observed by guests and colleagues;
• the face of our hotel.

This position has morning and afternoon shifts (according to busy times or events). The morning shift starts 09:00 and the afternoon shift at 12:00.
“The true success of a hotel is not just in providing a comfortable bed and a good meal, but in creating an experience that leaves a lasting impression on our guests.” – Front Office manager Mövenpick

• preferably knowledge of the Opera system;
• fluent written and spoken knowledge of the English language, and preferably the Dutch language as well