Work Location
Value Buds Riverbend
About Us: We are all about enhancing life’s celebrations and having fun while we excel in our careers! We are looking for experienced Keyholders who can handle curve balls like a champ and want to be a part of making history in Canada! Not only will they be responsible for ensuring the store is in tip-top shape, but they’ll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers. We’re looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this industry.

Role and responsibilities include, but are not limited to:

• Assist with training and developing enthusiastic associates who are passionate about supporting SNDL’s mission
• Assist in all supervisory duties; where necessary, fill in as Acting Manager in the absence of the Assistant Manager and provide feedback about new opportunities
• Acts as a role model and assists in the training and development of new Store Associates; facilitate a welcoming and positive atmosphere for everyone in the store
• Promote a strong sales and customer service culture
• Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products
• Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs
• Promote our culture and brand by participating in merchandising and promotional activities
• Educate customers about cannabis products, strains and consumption methods
• Participate in routine store maintenance and ensure cleanliness is a priority
• Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures
• Monitor inventory and re-stock product regularly
• Ensure compliance with OH&S policies and procedures
• Operate the store within the guidelines of AGLC Cannabis rules and regulations
• Support and promote SNDL’s and AGLC’s social responsibility programs

Experience and Qualifications

• Minimum two (2) years of customer service experience in retail and/or hospitality, preferably cannabis, liquor and/or healthcare.
• High School Diploma
• Current SellSafe Certification
• AGLC (Alberta Gaming & Liquor Commission) approval to become a QCW (Qualified Cannabis Worker) and able to work at a Cannabis Store
• Must pass a Criminal Record Check
• Must pass a basic security clearance
• Working knowledge of regulations as it pertains to the selling of Cannabis in Alberta Personal Characteristics and Requirements
• Team player who is passionate about supporting the overall success of the business
• Excellent customer service skills with a proven ability to deliver positive customer experiences and build loyalty
• Ability to think on your feet, quickly adapt to changing priorities and creatively problem solve

• Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times • Excellent communication skills (written and verbal)

• Must be able to work a flexible retail schedule including evenings and weekends
• Valid driver’s license and/or reliable transportation
• Must be 18 years of age or older

• Assist with training and developing enthusiastic associates who are passionate about supporting SNDL’s mission
• Assist in all supervisory duties; where necessary, fill in as Acting Manager in the absence of the Assistant Manager and provide feedback about new opportunities
• Acts as a role model and assists in the training and development of new Store Associates; facilitate a welcoming and positive atmosphere for everyone in the store
• Promote a strong sales and customer service culture
• Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products
• Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs
• Promote our culture and brand by participating in merchandising and promotional activities
• Educate customers about cannabis products, strains and consumption methods
• Participate in routine store maintenance and ensure cleanliness is a priority
• Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures
• Monitor inventory and re-stock product regularly
• Ensure compliance with OH&S policies and procedures
• Operate the store within the guidelines of AGLC Cannabis rules and regulations
• Support and promote SNDL’s and AGLC’s social responsibility program