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Support Triage Manager - EMEA at SignUp Software
Ochten, , Netherlands - Full Time
Skills Needed
Decisiveness, It, Success Principles
Qualification
Graduate
V.I.E Automotive Engineer (all gender) at Alten
Stuttgart, Baden-Württemberg, Germany - Full Time
Skills Needed
Automotive Engineering, Electrical Engineering, Mechanical Engineering, Project Management, Process Optimization, Documentation, Communication, Research, Production, It
Specialization
A degree in automotive engineering, electrical engineering, mechanical engineering, or a comparable field is required. Experience in the automotive sector or project management is desirable, along with fluency in German and good command of English.
Development Engineer at Damen
Gorinchem, , Netherlands - Full Time
Skills Needed
English, Functionality, Email, Working Experience, Business Units, Technology, Naval Architecture, Suppliers, Applied Technology, Conceptual Design, It, Communication Skills
Specialization
Mechanical Engineering, Architecture, Electrical, Electrical Engineering, Engineering, architecture, Technology, Design
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Onboarding Manager / Technical Integration, Marketplace Belgium (m/f/d) at Redcare Pharmacy
5975 Sevenum, , Netherlands - Full Time
Skills Needed
Individual Development, It, Health Insurance, Psychologists
Qualification
Graduate
English Language Arts Teacher - 8th Grade at Nash County Public Schools
Rocky Mount, NC 27804, USA - Full Time
Skills Needed
Statistical Inference, Written Communication, Technology, Elementary Education, Paper, It, Procedure Manuals, Fundamentals, Integration, Disabilities, Computer Operations, Probability, Business Correspondence, Instructions, Trigonometry, Communication Skills
Specialization
Such
Qualification
Trade Certificate
Experience Required
Minimum 4 year(s)
Field Service Engineer at Envea
Tranmere, , United Kingdom - Full Time
Skills Needed
Instrumentation, Test Equipment, It
Specialization
Electrical and mechanical engineering
Qualification
Graduate
Assistant Restaurant Manager at Dunkin D CT 1
Farmington, CT 06032, USA - Full Time
Skills Needed
Computer Skills, English, Retail, It
Qualification
Graduate
Intership | MEA manufacturing process description and cost for PEM electrol at TNO
Eindhoven, , Netherlands - Full Time
Skills Needed
Case, Professional Development, It
Qualification
Graduate
Retail Sales Associate at Wine Kitz Kamloops Mocktail Mixery
Kamloops, BC V2E 2N1, Canada - Full Time
Skills Needed
Customer Service Skills, Secondary Education, Training, Alcoholic Beverages, Interpersonal Skills, It, Food Industry
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Facilities Maintenance Tech II at The City of Overland Park
Overland Park, KS 66212, USA - Full Time
Skills Needed
Hvac, Eligibility, Access, It, Plumbing, Training, Carpentry
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Customer Service Assistant at Midcounties CoOperative
Redditch B97 4JX, , United Kingdom - Full Time
Skills Needed
It
Qualification
Graduate
Personal Banking Associate at BMO Financial Group
Fredericton, NB E3B 1E7, Canada - Full Time
Skills Needed
Banking Solutions, Probes, Customer Service, Customer Experience, Written Communication, Customer Applications, Operational Activities, It, Filing, Personal Banking, Collaboration, Regulatory Requirements, Connections, Interpersonal Skills, Social Media
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Travel Account Manager at GVI
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
It, Travel, Customer Satisfaction, Group Travel
Qualification
Graduate
Senior Administrator at JTC Group
Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
It, Analytical Skills, Excel
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Usher/Admin Assistant x 2 - Liverpool Crown Court at HM Courts and Tribunals Service
Liverpool L2 1XA, , United Kingdom - Full Time
Skills Needed
Norway, It, Eligibility, Sponsorship
Qualification
Graduate
Maintenance Tech II at Medline Industries
West Jefferson, OH 43162, USA - Full Time
Skills Needed
Equipment Repair, Ppe, Training, Health Insurance, Material Handling Equipment, Mechatronics, Access, Conveyor, Microsoft Excel, Stairs, Arc Flash, Overtime, Color, Continuing Education, Lp, Automation, Medline, Maintenance, Hvac, It
Qualification
Diploma
Technical Support Specialist at TechMAR Enterprises LLC
Gulf Shores, AL 36542, USA - Full Time
Skills Needed
Access, Support Documentation, It, Surveillance
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Technical Officer, Indutrialization at Chantier Davie Canada Inc
Lévis, QC, Canada - Full Time
Skills Needed
Boundaries, Creativity, Industrial Engineering, It, English
Specialization
Engineering
Qualification
Diploma
Assistant Underwriting Manager at Maine Municipal Association
Augusta, ME 04330, USA - Full Time
Skills Needed
Vision Insurance, Management Skills, Underwriting, Health Insurance, Life Insurance, Training, Resume, Risk Assessment, Dental Insurance, Professional Development, Policy Management, It
Specialization
Insurance or a related field or any equivalent combination of experience and training and supervisory experience required
Qualification
Graduate
Vehicle Technician at Octane Recruitment Ltd
RTW, England, United Kingdom - Full Time
Skills Needed
Cars, It, Consideration
Qualification
Graduate
Support Triage Manager - EMEA at SignUp Software
Ochten, , Netherlands -
Full Time

Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

0.0

Posted On

13 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Decisiveness, It, Success Principles

Industry

Information Technology/IT

Description

Join our dynamic team at SignUp Software, a leader in Microsoft Dynamics solutions, known for our innovative AP automation tool, ExFlow. As pioneers in invoice process automation, we help businesses around the world streamline their workflows and enhance operational efficiency. With a strong reputation for expertise, a collaborative work environment, and exciting growth opportunities, we offer an inspiring space for you to contribute to cutting-edge solutions and advance your career in tech. This role in particular will likely develop quickly and take on Support leadership responsibility

REQUIRED SKILLS

  • Higher professional education (MBO) level or equivalent.
  • 3-5 years of relevant experience in a customer support team lead role or similar
  • Strong affinity with IT, ideally within ERP systems.
  • Customer centric mindset with strong prioritisation skills, decisiveness, and proactivity.

ADDITIONAL QUALIFICATIONS THAT WOULD BE A PLUS

  • Experience with D365FO or similar ERP systems.
  • Familiarity with customer success principles.

ABOUT US

SignUp Software was founded in 1999 and introduced ExFlow in 2003. Over the years, SignUp Software has earned a strong reputation in the Microsoft Dynamics community for its solutions in financial process automation. The solutions in the ExFlow product portfolio are built into Microsoft Dynamics 365 and utilize Azure Services, specifically designed for the “Office of the CFO” and the “Office of the COO”.
SignUp Software currently operates from Sweden (where it is headquartered), Denmark, Netherlands, Germany, Spain, UK, USA, Canada, Singapore, Malaysia, and Australia, and has over 200 employees and partnerships with more than 100 resellers worldwide. Globally, over 1,500 customers rely on ExFlow to enhance their financial processes in more than 60 countries
Responsibilities
  • Ownership of 1st Line & ensuring workflow efficiency, ticket quality, enablement & SLA adherence
  • Support CSAT activities, contribute to customer centric processes & drive data quality/categorisation.
  • Ownership of escalation and workload/throughput balancing
  • Act as an internal customer advocate, working with teams to address any product-related challenges.
  • Manage daily incident handovers to other global regions
  • Monitor customer CSAT and health, addressing any risks of churn and implementing strategies to improve retention.
  • Ensure CRM data quality for assigned customers
  • Collaborate closely with the Customer Experience Manager and Sr. Director of Global customer care to ensure a seamless customer experience.
Support Triage Manager - EMEA at SignUp Software
Ochten, , Netherlands - Full Time
Skills Needed
Decisiveness, It, Success Principles
Qualification
Graduate
V.I.E Automotive Engineer (all gender) at Alten
Stuttgart, Baden-Württemberg, Germany - Full Time
Skills Needed
Automotive Engineering, Electrical Engineering, Mechanical Engineering, Project Management, Process Optimization, Documentation, Communication, Research, Production, It
Specialization
A degree in automotive engineering, electrical engineering, mechanical engineering, or a comparable field is required. Experience in the automotive sector or project management is desirable, along with fluency in German and good command of English.
Development Engineer at Damen
Gorinchem, , Netherlands - Full Time
Skills Needed
English, Functionality, Email, Working Experience, Business Units, Technology, Naval Architecture, Suppliers, Applied Technology, Conceptual Design, It, Communication Skills
Specialization
Mechanical Engineering, Architecture, Electrical, Electrical Engineering, Engineering, architecture, Technology, Design
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Onboarding Manager / Technical Integration, Marketplace Belgium (m/f/d) at Redcare Pharmacy
5975 Sevenum, , Netherlands - Full Time
Skills Needed
Individual Development, It, Health Insurance, Psychologists
Qualification
Graduate
English Language Arts Teacher - 8th Grade at Nash County Public Schools
Rocky Mount, NC 27804, USA - Full Time
Skills Needed
Statistical Inference, Written Communication, Technology, Elementary Education, Paper, It, Procedure Manuals, Fundamentals, Integration, Disabilities, Computer Operations, Probability, Business Correspondence, Instructions, Trigonometry, Communication Skills
Specialization
Such
Qualification
Trade Certificate
Experience Required
Minimum 4 year(s)
Field Service Engineer at Envea
Tranmere, , United Kingdom - Full Time
Skills Needed
Instrumentation, Test Equipment, It
Specialization
Electrical and mechanical engineering
Qualification
Graduate
Assistant Restaurant Manager at Dunkin D CT 1
Farmington, CT 06032, USA - Full Time
Skills Needed
Computer Skills, English, Retail, It
Qualification
Graduate
Intership | MEA manufacturing process description and cost for PEM electrol at TNO
Eindhoven, , Netherlands - Full Time
Skills Needed
Case, Professional Development, It
Qualification
Graduate
Retail Sales Associate at Wine Kitz Kamloops Mocktail Mixery
Kamloops, BC V2E 2N1, Canada - Full Time
Skills Needed
Customer Service Skills, Secondary Education, Training, Alcoholic Beverages, Interpersonal Skills, It, Food Industry
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Facilities Maintenance Tech II at The City of Overland Park
Overland Park, KS 66212, USA - Full Time
Skills Needed
Hvac, Eligibility, Access, It, Plumbing, Training, Carpentry
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Customer Service Assistant at Midcounties CoOperative
Redditch B97 4JX, , United Kingdom - Full Time
Skills Needed
It
Qualification
Graduate
Personal Banking Associate at BMO Financial Group
Fredericton, NB E3B 1E7, Canada - Full Time
Skills Needed
Banking Solutions, Probes, Customer Service, Customer Experience, Written Communication, Customer Applications, Operational Activities, It, Filing, Personal Banking, Collaboration, Regulatory Requirements, Connections, Interpersonal Skills, Social Media
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Travel Account Manager at GVI
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
It, Travel, Customer Satisfaction, Group Travel
Qualification
Graduate
Senior Administrator at JTC Group
Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
It, Analytical Skills, Excel
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Usher/Admin Assistant x 2 - Liverpool Crown Court at HM Courts and Tribunals Service
Liverpool L2 1XA, , United Kingdom - Full Time
Skills Needed
Norway, It, Eligibility, Sponsorship
Qualification
Graduate
Maintenance Tech II at Medline Industries
West Jefferson, OH 43162, USA - Full Time
Skills Needed
Equipment Repair, Ppe, Training, Health Insurance, Material Handling Equipment, Mechatronics, Access, Conveyor, Microsoft Excel, Stairs, Arc Flash, Overtime, Color, Continuing Education, Lp, Automation, Medline, Maintenance, Hvac, It
Qualification
Diploma
Technical Support Specialist at TechMAR Enterprises LLC
Gulf Shores, AL 36542, USA - Full Time
Skills Needed
Access, Support Documentation, It, Surveillance
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Technical Officer, Indutrialization at Chantier Davie Canada Inc
Lévis, QC, Canada - Full Time
Skills Needed
Boundaries, Creativity, Industrial Engineering, It, English
Specialization
Engineering
Qualification
Diploma
Assistant Underwriting Manager at Maine Municipal Association
Augusta, ME 04330, USA - Full Time
Skills Needed
Vision Insurance, Management Skills, Underwriting, Health Insurance, Life Insurance, Training, Resume, Risk Assessment, Dental Insurance, Professional Development, Policy Management, It
Specialization
Insurance or a related field or any equivalent combination of experience and training and supervisory experience required
Qualification
Graduate
Vehicle Technician at Octane Recruitment Ltd
RTW, England, United Kingdom - Full Time
Skills Needed
Cars, It, Consideration
Qualification
Graduate