JOB DESCRIPTION:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

JOB DESCRIPTION:

This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems.

REQUIRED QUALIFICATIONS

• 1-3 years of Networking with Knowledge of LAN, WAN, VPNs, VLANs, firewalls, and load balancers.
• 1-3 years with Access Control Systems: Experience with IAM (Identity and Access Management) solutions, Active Directory and Cisco ISE.
• Strong understanding of IAM policies, standards, and best practices.
• Must have experience of Microsoft Office including creation of pivot tables and VLOOKUP
• Authentication Protocols: Knowledge of RADIUS, TACACS+, LDAP and SAML.
• Strong verbal and written communication skills and ability to work with all levels of management.
• Demonstrates ownership: Is accountable and can hold others accountable (professionally)
• Experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level.

DESIRED QUALIFICATIONS

• Experience of working within financial services (Insurance, Banking, Investment banking)
• Experience with JIRA, Confluence, Agile framework & SCRUM ceremonies.
• Experience with automation tools such as Python, Ansible
• Experience with other network technologies
• WAN, MAN, LAN, Optical, Routing, Switching, Proxy/Threat Prevention, DDI, Load Balancing, and AAA

SKILLS:

• Innovative Thinking
• Production Support
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• DevOps Practices
• Project Management
• Stakeholder Management

• Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems
• Mentors other team members and provides technical leadership
• Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment
• Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications
• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly
• Provides release support when needed and manages engagement across audiences
• Provides full lifecycle management of the infrastructure and application environments
• Position Summary
• The Network Access Management (NAM) role focuses on securing and controlling access to network resources to mitigate security risks and enforces compliance and regulatory requirements. The applicant will collaborate with IT, security, compliance, and business teams to enforce and optimize IAM frameworks, technologies, and best practices.

Key Responsibilities:

• Access Management Support of End User Access Network
• Cisco Wired/Wireless LAN, Palo Alto CloudGenix (SD-WAN)
• Provide Privileged Access reports on all Network Services AITs to Senior Leadership as directed upon request
• Assist in gathering evidence for audit documentation when requested.
• Review and approve ARM requests as appropriate when they adhere to GIS rules and IAM Standards.
• Review and approve eligibility rules in the Business Rules Engine (BRE) tool as appropriate in compliance with GIS rules and IAM Standards.
• Review and approve new entitlements/permissions in the Permission Catalog (PCAT) tool as appropriate in compliance with GIS rules and IAM Standards.
• Work with automation teams to create automated reporting for Access Reviews (Pilot’s License) and automated onboarding of network devices to CyberArk.
• Work with senior team members to validate impacts and communicate all impacts to internal stakeholders and leadership.
• Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.
• Adhere to global design authority processes and procedures.
• Assemble professional documents based on existing templates and ability to provide accurate work descriptions with assumptions, and caveats.