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Jobs Search
Start Date
Immediate
Expiry Date
17 Nov, 25
Salary
85.0
Posted On
18 Aug, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Workforce Management, Team Management, Communication Skills, Thinking Skills, Central America
Industry
Human Resources/HR
SENIOR WORKFORCE MANAGEMENT CONSULTANT
Location: Detroit, MI
Hybrid: 3 days in office, 2 days from home.
Pay rate: $85/hr.
Contract role.
JOB SUMMARY
We’re looking for a strategic and experienced Senior Workforce Management Consultant to lead our workforce capacity planning and management. In this key role, you’ll ensure optimal workforce operations across our global BPO partners in Central America and the Philippines. The ideal candidate will have deep expertise in workforce management, a proven track record of managing large-scale operations with nearly 1,000 representatives, and extensive experience with the IEX NICE platform.
QUALIFICATIONS
UNION EXPERIENCE IS A MANDATORY REQUIREMENT.
PREFERRED QUALIFICATIONS
How To Apply:
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