Captain - Pool & Beach
543321

Food & Beverage

Full time
Emirates Palace Mandarin Oriental, Abu Dhabi
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Captain to join our Food & Beverage – Pool & Beach team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

• To co-ordinate and supervise all duties for the opening and closing brigade.
• To assist the assistant manager in planning according to reservations and special events.
• To assist the assistant manager in checking the condition, cleanliness and proper functioning of all operating equipment and furniture
• To assist in the training of waiter/waitress and junior waiters.
• To ensure the correct and complete set-up of the restaurant section assigned to him/her.
• To welcome guests in his/her station and to assist in seating.
• To present menus and beverage lists to the guest with recommendations designed to increase average check.
• To take food and beverage orders and to ensure speedy service of all food and beverage items.
• To ensure that each table is correctly set up as per food and beverage order requirements.
• To participate in service of food and beverage items especially during rush hours.
• To check and follow-up on billing and checking procedures as per policies set by emirates palace.
• To ensure proper cash handling procedures are followed as per policies set by emirates palace.
• To be present in the restaurant during service hours.
• To ensure that tables are cleaned and reset immediately after the guests have left, in line with the standards set by emirates palace.
• To develop and maintain good relations with guests and to handle guest complaints as required by the restaurant manager or his assistant.
• To ensure that the restaurant manager and assistant restaurant manager are kept informed of all guest comments and complaints.
• Attend communication meeting, briefings and training sessions as required by the restaurant manager, training manager and food and beverage manager.
• To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of emirates palace.