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Customer Journey Strategy Manager at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Strategy, Change Management, Aviation, Hospitality, Travel Industries, Journey Mapping, Performance Tracking, Kpi Definition, Predictive Analytics, Personalization, Segmentation, Industry Trends, Innovative Technologies, Mural
Specialization
Candidates should have over 7 years of experience in customer experience, strategy, or change management, particularly in aviation, hospitality, or travel industries. A strong understanding of personalization, segmentation, and predictive analytics is essential.
Experience Required
Minimum 10 year(s)
Administration Officer (UAE National) at woodplc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Clerical Duties, Administrative Support, Data Entry, Record Maintenance, File Organization, Telephone Reception, Proactive Attitude, Willingness To Learn
Specialization
No prior experience is required for this role, making it suitable for recent graduates. A proactive attitude and a willingness to learn are essential.
Internship January 2026 - Information Technology at Masdar
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Data Analysis, Reporting, Presentation Development, Stakeholder Management, Collaboration, Project Support, It Initiatives, Technical Communication
Specialization
Candidates must be 3rd or 4th year undergraduate students studying in the UAE or abroad with a valid UAE visa, majoring in relevant fields. A minimum cumulative GPA of 3.0 is required, and availability for a 4-month internship from January to May 2026 is necessary.
Outlet Manager at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Hospitality Management, Leadership, Communication, Food Safety Standards, Cost Control, Pos Systems, Microsoft Office Suite, Guest Service, Team Motivation, Operational Compliance, Inventory Management, Marketing Collaboration, Reporting, Training, Sustainability Practices, Health And Safety Regulations
Specialization
A diploma or degree in Hospitality Management or a related field is required, along with a minimum of 3 years of experience in a supervisory or managerial role in food and beverage operations. Strong leadership and communication skills are essential.
Experience Required
Minimum 2 year(s)
Data Engineer at Boskalis Canada
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Data Engineering, Cloud Technology, Azure Databricks, Python, Sql, Data Integration, Data Modeling, Data Warehousing, Event Driven Processing, Real Time Processing, Power Bi, Iot Data Processing, Time Series Db, Data Pipelines, She Q Compliance, Software Development
Specialization
Candidates should have at least 5 years of relevant experience and a degree in Computer Science, Engineering, or a related field. Strong knowledge of Azure Databricks, Python, SQL, and data warehousing is essential.
Experience Required
Minimum 5 year(s)
Senior Electrical Engineer at Aecom USA
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Project Management, Electrical Design, Schematic Review, Installation Oversight, Testing, Commissioning, Quality Assurance, Technical Support, Documentation, Client Interaction, Team Leadership, Health And Safety Compliance
Specialization
The job requires a strong background in electrical engineering with experience in project management and design. Candidates should be able to provide technical support and maintain positive client relationships.
Experience Required
Minimum 5 year(s)
Senior Engineer - Electrical at Aecom USA
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Electrical Design, Power Distribution, Lighting Design, Fire Alarm Systems, Building Information Modeling, Bim, Load Calculations, Short Circuit Analyses, Voltage Drop Calculations, Engineering Drawings, Specifications, Cost Estimates, Quality Checks, Regulatory Compliance, Collaboration, Project Management
Specialization
A Bachelor’s degree in Electrical Engineering and 6+ years of experience in electrical design engineering are required. Candidates should have a proven track record in leading the design of complex electrical systems for various building types.
Experience Required
Minimum 5 year(s)
Assistant Project Manager at Aecom USA
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Project Management, Risk Assessment, Cost Estimation, Contract Management, Budgeting, Scheduling, Analytical Skills, Problem Solving, Organizational Skills, Time Management, Communication Skills, Interpersonal Skills, Uae Construction Laws, Construction Projects, Microsoft Office Suite, Project Management Software
Specialization
Candidates must have a Bachelor's degree in Engineering or Architecture and 3-5 years of experience in project management, preferably in the pre-contract phase. Strong knowledge of contract management, FIDIC contracts, and UAE construction laws is required.
Experience Required
Minimum 2 year(s)
Planning Manager at BESIX
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Construction Experience, Delay Analysis, Lean Planning, Risk Management, Wbs Development, Resource Planning, Cost Loaded Programs, Project Coordination, Communication Skills, Presentation Skills, Primavera Software, Ms Powerpoint, Flexibility, Commitment, Last Planner System, Risk Analysis
Specialization
Candidates must have a degree in Civil Engineering and a minimum of 10 years of relevant experience, including at least 5 years in a Planning Manager or Lead Planner role. Excellent communication and presentation skills are essential.
Experience Required
Minimum 10 year(s)
Receptionist-UAE National (Immediately)-Muna British Academy at Aldar Education
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Office Management, Microsoft Office, Arabic Language, English Language, Clerical Support, It Skills, Attendance Management, Multi Cultural Environment, Administrative Support, Database Management, Reception Duties, Professional Etiquette, Organizational Skills
Specialization
Candidates must have a minimum of a High School Certificate or Diploma and at least two years of experience in a similar role. Proficiency in Microsoft Office and excellent communication skills in both English and Arabic are essential.
Experience Required
Minimum 2 year(s)
Housekeeping Attendant at Grand Millennium Al Wahda
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Cleanliness, Guest Satisfaction, Attention To Detail, Time Management, Safety Standards, Maintenance Reporting, Environmental Standards, Organizational Skills
Specialization
No specific educational or certification requirements are mentioned. The role requires a focus on cleanliness and adherence to hotel standards.
Assistant F&B Manager at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Hospitality Management, Food And Beverage Service, Leadership, Interpersonal Skills, Organizational Skills, Time Management, Communication Skills, Attention To Detail, Guest Focused Mindset, Flexibility, Training And Development, Inventory Management, Cost Control, Health And Safety Compliance, Service Standards, Event Planning
Specialization
A degree or diploma in Hospitality Management or a related field is preferred, along with 2-4 years of experience in food and beverage service, including at least 1 year in a supervisory role. Strong leadership, organizational skills, and knowledge of F&B service procedures are essential.
Experience Required
Minimum 2 year(s)
Account Manager - Emirati Talent at Ghobash Group
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Account Management, Business Development, Client Relationship Management, Sales Planning, Forecasting, Solution Selling, Bid Management, Customer Satisfaction, Negotiation, Presentation, Reporting, Crm Tools, Strategic Planning, It Services, Contract Management, Project Management
Specialization
Candidates should have a minimum of 5 years of experience in account management or sales, with a strong understanding of IT services. A bachelor's degree in Business Administration or a related field is required, with a master's degree preferred.
Experience Required
Minimum 5 year(s)
The Grove (Abu Dhabi) - Senior Style Advisor Abu Dhabi , United Arab Emirat at Glow Beauty On Demand
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales, Product Knowledge, Fashion Trends, Cash Handling, Complaint Resolution, Communication, Interpersonal Skills, Team Working, Empathy, Achievement Drive, Building Relationships, Influencing, Serving Customers, Conceptual Thinking
Specialization
Candidates should have 4 to 6 years of retail sales or customer service experience and a high school qualification. Good communication skills and a passion for the retail industry are essential.
Experience Required
Minimum 5 year(s)
Senior Transport Planner at Mott MacDonald
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Specialization
Civil Engineering, Engineering
Qualification
MSc
Guest Services Agent at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Handling, Baggage Handling, Check In Operations, Boarding Operations, Customer Support, Complaint Resolution, Security Screening, Timely Information, Collaboration, Operational Compliance, Service Improvement, Enquiry Management, Internal Coordination, Regulatory Compliance, Risk Mitigation, Continuous Improvement
Specialization
Minimum high school certification is required. One year of experience in a similar role is necessary.
Senior Engineer (Reliability) at KBR, Inc.
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Reliability Engineering, Ram Analysis, Rca Facilitation, Fmea, Rcm, Pm Optimization, Asset Criticality, Mechanical Engineering, Electrical Engineering, Instrumentation Engineering, Corrosion Engineering, Metallurgy Engineering, Decarbonization, Energy Transition, Sustainability, Team Leadership
Specialization
Candidates must have a minimum of 7 years of extensive experience in reliability analysis and engineering. A bachelor's or master's degree in relevant engineering fields is required, along with certifications in reliability engineering.
Experience Required
Minimum 10 year(s)
Multi-Property Reservations Agent at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Reservation Processing, Customer Service, Communication, Sales Techniques, Data Entry, Problem Solving, Attention To Detail, Teamwork, Professional Appearance, Confidentiality, Guest Relations, Service Needs, Etiquette, Positive Relationships, Quality Assurance, Physical Ability
Specialization
A high school diploma or G.E.D. equivalent is preferred, with no related work or supervisory experience required. The position does not require any specific licenses or certifications.
Specialist Material & Corrosion Engineer at KBR
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Creativity, Collaboration, Gas Industry
Specialization
Engineering is mandatory
Qualification
Graduate
Experience Required
Minimum 5 year(s)
AFCAP V OCN/LN UAE: Escort (Secret Clearance) at KBR
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Active Dod Secret Clearance, Us Passport, Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Journey Strategy Manager at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Strategy, Change Management, Aviation, Hospitality, Travel Industries, Journey Mapping, Performance Tracking, KPI Definition, Predictive Analytics, Personalization, Segmentation, Industry Trends, Innovative Technologies, Mural

Industry

Airlines and Aviation

Description
Workshop design & execution: Conducting collaborative ideation sessions and journey mapping workshops using Mural to visualise future-state experiences Performance tracking & measurement: Defining forward-looking KPIs that measure journey success, working with analytics leads on predictive service success 7+ years in customer experience, strategy, or change management within aviation, hospitality, or travel industries Proven record of designing and delivering future-focused customer strategies Strong understanding of personalization, segmentation, & predictive analytics Keen understanding of industry trends and innovative technologies Expertise in Mural for journey mapping and collaborative ideation.

How To Apply:

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Responsibilities
The role involves designing and executing workshops for collaborative ideation and journey mapping. Additionally, it includes defining KPIs to measure journey success and working with analytics leads on predictive service success.
Customer Journey Strategy Manager at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Strategy, Change Management, Aviation, Hospitality, Travel Industries, Journey Mapping, Performance Tracking, Kpi Definition, Predictive Analytics, Personalization, Segmentation, Industry Trends, Innovative Technologies, Mural
Specialization
Candidates should have over 7 years of experience in customer experience, strategy, or change management, particularly in aviation, hospitality, or travel industries. A strong understanding of personalization, segmentation, and predictive analytics is essential.
Experience Required
Minimum 10 year(s)
Administration Officer (UAE National) at woodplc
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Clerical Duties, Administrative Support, Data Entry, Record Maintenance, File Organization, Telephone Reception, Proactive Attitude, Willingness To Learn
Specialization
No prior experience is required for this role, making it suitable for recent graduates. A proactive attitude and a willingness to learn are essential.
Internship January 2026 - Information Technology at Masdar
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Data Analysis, Reporting, Presentation Development, Stakeholder Management, Collaboration, Project Support, It Initiatives, Technical Communication
Specialization
Candidates must be 3rd or 4th year undergraduate students studying in the UAE or abroad with a valid UAE visa, majoring in relevant fields. A minimum cumulative GPA of 3.0 is required, and availability for a 4-month internship from January to May 2026 is necessary.
Outlet Manager at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Hospitality Management, Leadership, Communication, Food Safety Standards, Cost Control, Pos Systems, Microsoft Office Suite, Guest Service, Team Motivation, Operational Compliance, Inventory Management, Marketing Collaboration, Reporting, Training, Sustainability Practices, Health And Safety Regulations
Specialization
A diploma or degree in Hospitality Management or a related field is required, along with a minimum of 3 years of experience in a supervisory or managerial role in food and beverage operations. Strong leadership and communication skills are essential.
Experience Required
Minimum 2 year(s)
Data Engineer at Boskalis Canada
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Data Engineering, Cloud Technology, Azure Databricks, Python, Sql, Data Integration, Data Modeling, Data Warehousing, Event Driven Processing, Real Time Processing, Power Bi, Iot Data Processing, Time Series Db, Data Pipelines, She Q Compliance, Software Development
Specialization
Candidates should have at least 5 years of relevant experience and a degree in Computer Science, Engineering, or a related field. Strong knowledge of Azure Databricks, Python, SQL, and data warehousing is essential.
Experience Required
Minimum 5 year(s)
Senior Electrical Engineer at Aecom USA
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Project Management, Electrical Design, Schematic Review, Installation Oversight, Testing, Commissioning, Quality Assurance, Technical Support, Documentation, Client Interaction, Team Leadership, Health And Safety Compliance
Specialization
The job requires a strong background in electrical engineering with experience in project management and design. Candidates should be able to provide technical support and maintain positive client relationships.
Experience Required
Minimum 5 year(s)
Senior Engineer - Electrical at Aecom USA
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Electrical Design, Power Distribution, Lighting Design, Fire Alarm Systems, Building Information Modeling, Bim, Load Calculations, Short Circuit Analyses, Voltage Drop Calculations, Engineering Drawings, Specifications, Cost Estimates, Quality Checks, Regulatory Compliance, Collaboration, Project Management
Specialization
A Bachelor’s degree in Electrical Engineering and 6+ years of experience in electrical design engineering are required. Candidates should have a proven track record in leading the design of complex electrical systems for various building types.
Experience Required
Minimum 5 year(s)
Assistant Project Manager at Aecom USA
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Project Management, Risk Assessment, Cost Estimation, Contract Management, Budgeting, Scheduling, Analytical Skills, Problem Solving, Organizational Skills, Time Management, Communication Skills, Interpersonal Skills, Uae Construction Laws, Construction Projects, Microsoft Office Suite, Project Management Software
Specialization
Candidates must have a Bachelor's degree in Engineering or Architecture and 3-5 years of experience in project management, preferably in the pre-contract phase. Strong knowledge of contract management, FIDIC contracts, and UAE construction laws is required.
Experience Required
Minimum 2 year(s)
Planning Manager at BESIX
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Construction Experience, Delay Analysis, Lean Planning, Risk Management, Wbs Development, Resource Planning, Cost Loaded Programs, Project Coordination, Communication Skills, Presentation Skills, Primavera Software, Ms Powerpoint, Flexibility, Commitment, Last Planner System, Risk Analysis
Specialization
Candidates must have a degree in Civil Engineering and a minimum of 10 years of relevant experience, including at least 5 years in a Planning Manager or Lead Planner role. Excellent communication and presentation skills are essential.
Experience Required
Minimum 10 year(s)
Receptionist-UAE National (Immediately)-Muna British Academy at Aldar Education
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Office Management, Microsoft Office, Arabic Language, English Language, Clerical Support, It Skills, Attendance Management, Multi Cultural Environment, Administrative Support, Database Management, Reception Duties, Professional Etiquette, Organizational Skills
Specialization
Candidates must have a minimum of a High School Certificate or Diploma and at least two years of experience in a similar role. Proficiency in Microsoft Office and excellent communication skills in both English and Arabic are essential.
Experience Required
Minimum 2 year(s)
Housekeeping Attendant at Grand Millennium Al Wahda
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Cleanliness, Guest Satisfaction, Attention To Detail, Time Management, Safety Standards, Maintenance Reporting, Environmental Standards, Organizational Skills
Specialization
No specific educational or certification requirements are mentioned. The role requires a focus on cleanliness and adherence to hotel standards.
Assistant F&B Manager at Accor
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Hospitality Management, Food And Beverage Service, Leadership, Interpersonal Skills, Organizational Skills, Time Management, Communication Skills, Attention To Detail, Guest Focused Mindset, Flexibility, Training And Development, Inventory Management, Cost Control, Health And Safety Compliance, Service Standards, Event Planning
Specialization
A degree or diploma in Hospitality Management or a related field is preferred, along with 2-4 years of experience in food and beverage service, including at least 1 year in a supervisory role. Strong leadership, organizational skills, and knowledge of F&B service procedures are essential.
Experience Required
Minimum 2 year(s)
Account Manager - Emirati Talent at Ghobash Group
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Account Management, Business Development, Client Relationship Management, Sales Planning, Forecasting, Solution Selling, Bid Management, Customer Satisfaction, Negotiation, Presentation, Reporting, Crm Tools, Strategic Planning, It Services, Contract Management, Project Management
Specialization
Candidates should have a minimum of 5 years of experience in account management or sales, with a strong understanding of IT services. A bachelor's degree in Business Administration or a related field is required, with a master's degree preferred.
Experience Required
Minimum 5 year(s)
The Grove (Abu Dhabi) - Senior Style Advisor Abu Dhabi , United Arab Emirat at Glow Beauty On Demand
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Sales, Product Knowledge, Fashion Trends, Cash Handling, Complaint Resolution, Communication, Interpersonal Skills, Team Working, Empathy, Achievement Drive, Building Relationships, Influencing, Serving Customers, Conceptual Thinking
Specialization
Candidates should have 4 to 6 years of retail sales or customer service experience and a high school qualification. Good communication skills and a passion for the retail industry are essential.
Experience Required
Minimum 5 year(s)
Senior Transport Planner at Mott MacDonald
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Specialization
Civil Engineering, Engineering
Qualification
MSc
Guest Services Agent at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Guest Handling, Baggage Handling, Check In Operations, Boarding Operations, Customer Support, Complaint Resolution, Security Screening, Timely Information, Collaboration, Operational Compliance, Service Improvement, Enquiry Management, Internal Coordination, Regulatory Compliance, Risk Mitigation, Continuous Improvement
Specialization
Minimum high school certification is required. One year of experience in a similar role is necessary.
Senior Engineer (Reliability) at KBR, Inc.
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Reliability Engineering, Ram Analysis, Rca Facilitation, Fmea, Rcm, Pm Optimization, Asset Criticality, Mechanical Engineering, Electrical Engineering, Instrumentation Engineering, Corrosion Engineering, Metallurgy Engineering, Decarbonization, Energy Transition, Sustainability, Team Leadership
Specialization
Candidates must have a minimum of 7 years of extensive experience in reliability analysis and engineering. A bachelor's or master's degree in relevant engineering fields is required, along with certifications in reliability engineering.
Experience Required
Minimum 10 year(s)
Multi-Property Reservations Agent at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Reservation Processing, Customer Service, Communication, Sales Techniques, Data Entry, Problem Solving, Attention To Detail, Teamwork, Professional Appearance, Confidentiality, Guest Relations, Service Needs, Etiquette, Positive Relationships, Quality Assurance, Physical Ability
Specialization
A high school diploma or G.E.D. equivalent is preferred, with no related work or supervisory experience required. The position does not require any specific licenses or certifications.
Specialist Material & Corrosion Engineer at KBR
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Creativity, Collaboration, Gas Industry
Specialization
Engineering is mandatory
Qualification
Graduate
Experience Required
Minimum 5 year(s)
AFCAP V OCN/LN UAE: Escort (Secret Clearance) at KBR
Abu Dhabi, , United Arab Emirates - Full Time
Skills Needed
Active Dod Secret Clearance, Us Passport, Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)