PREVIOUS EXPERIENCE:

• Bachelor’s degree in business administration, Computer Science, or a related field (Master’s degree preferred).
• Business process modeling training-certification preferred.
• Proficiency is MS Office
• Microsoft Visio and Access skills will be a bonus.
• Ability to handle multiple projects simultaneously.
• Good communication skills
• Problem-solving and analytical skills
  Job ID 300002349593536

ROLE PURPOSE:

• Play a critical role in analyzing and translating business needs into effective solutions as well as collaborate with cross-functional teams to drive business process improvements and deliver successful projects.

KEY ACCOUNTABILITIES OF THE ROLE :

• Lead and execute business analysis activities, including requirements gathering, stakeholder interviews, process analysis, and solution design.
• Collaborate with business stakeholders to understand their needs, elicit requirements, and document business processes and workflows.
• Conduct gap analyses to identify areas for improvement and propose effective solutions that align with business objectives.
• Facilitate workshops and meetings to gather requirements, resolve conflicts, and drive consensus among stakeholders.
• Translate business requirements into clear and concise functional specifications, use cases, user stories, and other relevant documentation.
• Collaborate with development teams, architects, and QA teams to ensure accurate implementation of business requirements and validate solution quality.
• Participate in project planning, estimation, and resource allocation activities.
• Conduct impact assessments and provide recommendations for changes and enhancements to existing systems and processes.
• Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and process improvement.
• Mentor and provide guidance to junior business analysts, promoting their professional growth and development.

SPECIALIST SKILLS / TECHNICAL KNOWLEDGE, TECHNICAL COMPETENCIES REQUIRED FOR THIS ROLE:

• Minimum 5 years of experience as a Business Analyst or similar role in financial services sector.
• Proven track record of successfully delivering business analysis projects and driving process improvements for digital products and services.
• Strong analytical and problem-solving skills, with the ability to analyze complex business scenarios and propose effective solutions.
• Excellent written and verbal communication skills, with the ability to effectively communicate with stakeholders at all levels.
• Solid understanding of business analysis methodologies, tools, and techniques.
• Proficiency in requirements management tools, process modeling tools, and project management software such as Jira and Confluence.
• Experience with Agile methodologies (e.g., Scrum) and knowledge of SDLC (Software Development Life Cycle).
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis) are a plus.