WHO IS SEEWHY LEARNING?

SeeWhy Learning is a Canadian company based in Ontario. We help students prepare for and pass financial services, insurance, and real estate licensing exams. All of SeeWhy Learning’s exam preparation course materials and study tools are created in-house by professional, industry-leading, expert trainers and course writers.
After hearing a topic explained properly by one of our trainers, our students often say,"Why doesn’t the textbook just teach it that way?”. Frankly, we’re not sure, so we started SeeWhy! We have a knack for making concepts seem easy.

JOB DESCRIPTION

SeeWhy Learning is seeking one (1) Junior Study Support Tutor/Trainer (SST) to join our team. This role is ideal for someone with a strong understanding of the Canadian Securities Course (CSC) or similar financial services education programs, and a passion for helping others succeed in their studies.
The successful candidate will be primarily responsible for supporting distance learning students as they work through their exam preparation for the CSC and related courses. Support is provided through email, phone, and live chat, with an emphasis on clarity, encouragement, and student success.
Please note: This is a work-from-home position, not a work-from-anywhere opportunity. The successful candidate must have access to a quiet, secure home office setup, including reliable internet, and must be based in Canada.

KNOWLEDGE/SKILLS REQUIRED:

• College or University degree. Major in business, finance, economics, or education is preferred.
• Recent completion of a mutual funds course (IFC or CIFC) or the Canadian Securities Course (CSC), or evidence of continuing education since completion of the CSC.
• Other course completions are an asset (e.g. CPH, WME, DFOL).
• A passion for the financial services industry.
• Enthusiasm and eagerness to learn.
• Strong ability to work independently.
• Highly developed written and verbal communication skills.
• Strong attention to detail.
• Ability to simplify complex content into an easy-to-understand format.
• Microsoft Office (Word, Excel, and PowerPoint) proficiency is required.

• Coach individual students by answering questions about the course material and provide guidance with respect to their studies via the telephone, email, and/or webinar. (Major)
• Run live structured webinars and deliver presentations via Webex or other online video conferencing tools to corporate partners. (Major)
• Track student progress including exam success and report to internal and external stakeholders. (Major)
• Maintain and update existing training materials. (Minor)
• Perform other duties as assigned.
• Training will be provided.