Are you passionate about creating exceptional patient experiences? Dr. Tim Dumore and Team Orthodontics is seeking an enthusiastic New Patient Coordinator, to join our thriving practice in Winnipeg, Manitoba.
What Sets Us Apart

At Dr. Tim Dumore and Team Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
• Compensation & Perks That Count: Access a competitive total rewards package, including extended health coverage, a health spending account, and an employee assistance program. Orthodontic benefits for you and your immediate family and a uniform allowance.
• Work-Life Balance: Enjoy a Full-time, 40 hours per week, Monday through Friday.

How You’ll Make an Impact

• Deliver Exceptional First Impressions: Answer new patient calls with warmth and professionalism, gather essential information, and build rapport while scheduling consultations that align with practice guidelines.
• Prepare for Success: Send welcome emails, verify insurance coverage, pull x-rays and records, and prepare personalized welcome packets to ensure every patient feels informed and valued before their first visit.
• Support the Exam Experience: Coordinate all pre-exam logistics, ensure accurate data entry, and help patients understand what to expect—creating a seamless transition into treatment if recommended.
• Follow Up with Care: Track and follow up with patients who are undecided about treatment, manage recall reports, and maintain consistent communication to keep patients engaged and informed.
• Collaborate and Contribute: Participate in team meetings, report on new patient metrics, and work closely with clinical and administrative staff to foster a supportive, respectful, and patient-focused environment.

The Teammate We’re Looking For

• Previous customer service experience.
• Previous administration experience within a clinical setting is an asset.
• Experience working in an orthodontic or general dental clinic is an asset.
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
• Keen attention-to-detail and time management skills.

Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Dr. Tim Dumore and Team Orthodontics! We thank all applicants, but only those selected for an interview will be contacted.

Please refer the Job description for details