Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We’re 100 years young and we need you!!

JOB SUMMARY

The E-commerce Associate works in a fast-paced environment. The role involves processing online customer orders and handling customer inquiries.

REQUIREMENTS / SKILLS

• Ability to work shifts (days, evenings, week-ends and holidays)
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
• Strong computer and organizational skills
• Approachable
• Ability to work in a fast-paced environment
• Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
• Attention to detail
  Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process

• Pick, pack and process pick-up and ship-to-home orders in the online orders system.
• Offer replacement products or substituted products to customers for unpicked quantities.
• Update the online orders system with the quantities, storage and pick-up locations, and reason codes for unpicked quantities (if applicable).
• Print receipts and order labels, and attach receipts to the customer orders.
• Put the products in a storage location close to the customer pick-up area.
• Investigate pick-up orders that have not been picked up by the customer.
• Ensure compliance with Health and Safety regulations.