Job Advert
The Senior Billing Assistant will report to the Finance Manager on a day-to-day basis and will be responsible for day-to-day billing of their allocated cycles and ensuring they are completed on time. The Senior Billing Assistant will work closely with various departments, such as finance, accounting, and customer service, to assist the Finance Manager to streamline billing procedures and resolve billing issues. The Financial Operations function, of the Telcom is expected to continue through a period of strong growth, both organically, and through acquisition, so it is expected that this role may also evolve in line with the company growth.

BILLING PROCESS DUTIES:

• Completion of all allocated monthly billing cycles.
• Responsibility of cycle billing dashboard, ensuring all new orders are added, amended or ceased.
• Ensuring all products ordered are added to the billing platform.
• Preparation of month end cycle bill pack.
• Ensure invoices are raised and securely distributed to customers in accordance with the team billing calendar, develop and implement efficient billing processes and procedures to ensure accuracy and timeliness.
• Work, where required, on ad-hoc projects ensuring the quality of data within billing systems and improved ways of working through automation monitor and review billing activities to identify any errors, discrepancies, or issues and take appropriate corrective actions.
• Maintain a thorough understanding of the organisation’s billing systems, software, and related tools.
• Demonstrate a continuous improvement mindset by identifying and delivering enhancements to the billing process / systems.
• Other ad hoc duties / improvement projects as requested by the Senior Billing manager.
• Process improvement, reduction of manual and duplicated processes.

TO SUCCESS IN THIS ROLE…

• Strong time management and organisational skills to ensure deadlines are met and issues are dealt with in a timely manner.
• Demonstrate high attention to detail.
• Driven to succeed in all aspects of work.
• Proven experience in billing, accounts receivable, or a similar role, with progressively increasing responsibilities.
• Strong understanding of billing systems, software, and procedures.
• Excellent analytical and problem-solving skills, with a high level of attention to detail.
• Proficiency in using billing software, spreadsheet applications, and financial management systems.
• Exceptional communication and interpersonal skills to collaborate effectively with various stakeholders.
• Ability to work under pressure, meet tight deadlines, and adapt to changing priorities.