Job Description

The Programme Director, Europe is a senior delivery leadership role accountable for leading significant, complex and strategically important transformation programmes across the European business.

Reporting to the Head of Change, the role supports delivery of the European Change and Transformation agenda, ensuring priority initiatives are well governed, clearly sequenced, outcome focused and delivered with pace, discipline and control.

Working with Executive Management, business lines, operations, risk, finance, technology and change teams, the Programme Director translates strategic priorities into executable programmes with clear milestones, ownership, benefits and decision points.

The role leads high-stakes change initiatives end to end, bringing structure, challenge, delivery confidence and transparency to programmes involving customer, regulatory, employee, technology, process and operating model change.

As a senior member of the European Change function, the Programme Director helps strengthen transformation delivery capability, embed disciplined change governance and promote accountability, ownership and measurable outcomes.

ESSENTIAL FUNCTIONS:

Programme & Transformation Delivery

• Lead major European transformation programmes with clear scope, direction, milestones, outcomes and benefits.
• Translate strategic priorities into delivery plans covering sequencing, resourcing, dependencies, risks and decisions.
• Own end-to-end delivery across complex, multi-team initiatives, keeping delivery focused on business outcomes.
• Drive progress against milestones, escalating issues early and enabling timely senior decisions.
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