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Assistant Purser at Cruise Academy
Cancún, Quintana Roo, Mexico - Full Time
Skills Needed
Guest Service Operations, Administrative Processes, Immigration Compliance, Financial Controls, Problem Solving, Interpersonal Skills, Attention To Detail, Training, Coaching, Documentation, Communication, Team Leadership, Public Health Awareness, Scheduling, Customer Service, Multicultural Environment
Specialization
Candidates must have previous cruise ship experience and a background in hotel or business management. Strong knowledge of guest service operations and compliance requirements is essential.
Experience Required
Minimum 2 year(s)
Production Operator - C 1 at WK Kellogg Co
Mexicali, Baja California, Mexico - Full Time
Skills Needed
Teamwork, Effective Communication, Attention To Detail, Quality Focus, Flexibility, Industrial Machinery Operation, Safety Standards, Haccp, Gmp
Specialization
Candidates should have completed secondary education and ideally possess 1 year of experience in manufacturing or food industry processes. Knowledge of industrial machinery operation and safety standards is essential.
Ingeniero de Soporte Técnico de Nivel Inicial at Microsoft
Ciudad de México, , Mexico - Full Time
Skills Needed
Technical Support, Problem Solving, Collaboration, Customer Success, Communication, Technical Research, Ai Technologies, Multicultural Experience, Documentation, Product Improvement
Specialization
A bachelor's degree in Computer Science, Information Technology, or a related field is required, or at least 1 year of experience in technical support or related fields. Fluency in English and experience in a multicultural environment are also necessary.
53579434164 - Merchant Success Manager at Activate Talent
, , Mexico - Full Time
Skills Needed
Ecommerce Management, Client Relations, Shopify, Communication, Organization, Performance Monitoring, Documentation, Optimization, Project Coordination, Problem Solving, Attention To Detail, Marketing Strategies, Cro, Retention Strategies, Shopify Apps, Integrations
Specialization
Candidates must have at least 2 years of experience in a relevant role and direct experience working with Shopify brands. Strong communication skills and the ability to manage multiple merchants are essential.
Experience Required
Minimum 2 year(s)
Enfermera/o at MORGAN ADVANCED MATERIALS & TECH I
San Juan del Río, Tamaulipas, Mexico - Full Time
Skills Needed
Nursing, First Aid, Occupational Health, Emergency Care, Health Promotion, Health Campaigns, Clinical Records, Health Monitoring
Specialization
Candidates must have a Bachelor's degree in Nursing and at least 6 months of experience in industrial or occupational nursing. Knowledge of first aid, emergency care, and occupational health is also required.
Administrative Talent Acquisition Coordinator at NBCUniversal
Mexico City, Ciudad de México, Mexico - Full Time
Skills Needed
Interview Scheduling, Applicant Tracking System, Communication, Organizational Skills, Customer Service, Bilingual, Relationship Building, Attention To Detail, Proactive, Team Support, Powerpoint, Hr Processes, Recruiting, Workflow Management, Talent Acquisition, Administrative Support
Specialization
Candidates should have a bachelor's degree or equivalent experience, along with administrative or recruiting experience. Bilingual proficiency in Spanish and English is required, along with strong communication and organizational skills.
Technology Support Analyst I at J.S. Held LLC
Ciudad de México, , Mexico - Full Time
Skills Needed
Microsoft Office 365, Microsoft Windows 11, Cloud Based Storage Systems, Box, Adobe Cloud Products, Azure Active Directory, Intune, M365 Admin Console, Exchange, Servicenow, Itilv4 Certification, Troubleshooting, Analytical Skills, Problem Prevention, Root Cause Analysis, Ticket Management
Specialization
Candidates must have a minimum of 7 years of experience in end-user support and be proficient in various technologies including Microsoft Office 365 and Azure Active Directory. A bachelor's degree is preferred, along with strong troubleshooting and analytical skills.
Experience Required
Minimum 5 year(s)
🇲🇽 Vendedor/a Parque Antenas at La Casa de las Carcasas
Mexico City, Ciudad de México, Mexico - Full Time
Skills Needed
Sales, Customer Service, Communication, Teamwork, Problem Solving, Adaptability, Positive Attitude, Motivation
Specialization
We are looking for individuals who care about customer happiness and want to be part of an exceptional team. No sales experience is required as training will be provided, but a positive attitude and motivation are essential.
Sharepoint Business Analyst at ON.energy
Ciudad de México, , Mexico - Full Time
Skills Needed
Sharepoint Administration, Governance, Power Apps, Power Automate, Customer Service, Documentation, Training, Consultation, Site Configuration, Metadata Management, Agile Methodologies, Information Architecture, Process Management, Troubleshooting, Best Practices, Platform Adoption
Specialization
Candidates should have at least 3 years of experience in IT, with a strong understanding of SharePoint administration and governance. Hands-on experience with Power Apps and Power Automate is essential, along with a customer service mindset.
Experience Required
Minimum 2 year(s)
Promotor / Asesor de ventas en campo at hey! marco
Mexico City, , Mexico - Full Time
Skills Needed
Sales, Negotiation, Prospecting, Field Sales, Trade Marketing, Client Acquisition
Specialization
Candidates must have prior experience in selling tangible or intangible products and possess proven experience in prospecting potential clients. Availability to travel to different locations is also required.
Creative Director - Direct Response at MM Coaching Limited
, , Mexico - Full Time
Skills Needed
Creative Direction, Copywriting, Brand Voice, Performance Optimization, Campaign Development, Team Management, Analytical Skills, Direct Response Marketing, Customer Research, Feedback Provision, Content Strategy, Funnel Optimization, Email Marketing, Video Scriptwriting, Paid Advertising, Quality Assurance, Communication
Specialization
Candidates should have 7+ years of experience in direct-response copywriting and creative strategy, with a proven track record of building high-ticket funnels. Strong analytical skills and the ability to lead a creative team are essential.
Experience Required
Minimum 10 year(s)
Senior Coach (Psychology / Coaching Background) at MM Coaching Limited
, , Mexico - Full Time
Skills Needed
Coaching, Emotional Intelligence, Communication, Conflict Resolution, Trust Repair, Behavioral Change, Empathy, Leadership, Client Support, Organizational Skills, Group Facilitation, Relationship Coaching, Emotional Regulation, Accountability, High Emotional Distress, Structured Programs
Specialization
Candidates should have deep experience in relationship coaching and be comfortable handling difficult conversations. A certified coaching background and proven experience in emotional regulation and conflict resolution are essential.
Experience Required
Minimum 5 year(s)
Assistant Purser at Cruise Academy
Cancún, Quintana Roo, Mexico -
Full Time


Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service Operations, Administrative Processes, Immigration Compliance, Financial Controls, Problem-Solving, Interpersonal Skills, Attention to Detail, Training, Coaching, Documentation, Communication, Team Leadership, Public Health Awareness, Scheduling, Customer Service, Multicultural Environment

Industry

Travel Arrangements

Description
Position Summary The Assistant Purser plays a key role in supporting either the Guest Services or Administration function onboard, depending on operational requirements. This position contributes directly to smooth guest operations, accurate documentation, regulatory compliance, and the delivery of high-quality guest service. The role involves supervising guest-facing teams or coordinating administrative and compliance processes related to guest movement, reporting, and liaison with authorities. Assignment to either function will be determined based on operational needs and may remain fixed for the duration of the contract. The Assistant Purser may also be required to cover night operations as part of a rotational duty schedule. Key Responsibilities Guest Services Function Supervise Guest Services Officers, ensuring adherence to hotel policies, procedures, service standards, and financial controls Provide ongoing coaching and operational support to enable effective use of guest service tools and processes Support staff scheduling to ensure appropriate coverage and service continuity Ensure guest complaints, service issues, and hotel defects are accurately documented, followed up, and escalated where required Support the handling of lost luggage cases, ensuring timely communication and updates to affected guests Promote ownership of guest issues within the team, ensuring resolutions are clearly communicated and closed Assist in delivering service standards, product knowledge, and guest service training Support cross-training initiatives to broaden team members’ exposure to different service functions Maintain awareness of public health requirements and support onboard response coordination when required Ensure accurate management of cash floats and settlement of guest accounts in line with financial procedures Monitor compliance with financial controls and support the resolution of discrepancies Administration Function Liaise with port officials to arrange suitable working areas and ensure accurate handover of guest documentation Prepare, process, and transmit required passenger and voyage documentation to relevant authorities in compliance with immigration and security regulations Advise onboard and shore-side teams on guest and crew counts prior to sailing, including international guest requirements Ensure the accuracy, confidentiality, and protection of Personally Identifiable Information (PII) at all times Prepare and distribute non-revenue guest lists, cabin utilisation reports, and support disembarkation planning Coordinate with department leaders to ensure non-revenue guests meet customs and immigration requirements Liaise with port agents to manage transfers and documentation for guests joining or leaving the vessel mid-voyage Support embarkation teams by providing documentation guidance and reference materials Ensure missing guest data and documentation are collected and updated in relevant systems Be present in the terminal during embarkation and disembarkation to support ground handlers and supervisors Additional Responsibilities When assigned, act in a Night Manager capacity, overseeing overnight hotel operations and ensuring continuity of guest service and operational control Skills, Knowledge and Experience Non-Negotiable Requirements Previous cruise ship experience Graduate of a recognised hotel or business school or a minimum of two years’ experience as a Front Desk Supervisor or Assistant Manager Strong knowledge of guest service operations and administrative processes Proven understanding of immigration, clearance, and compliance requirements across multiple jurisdictions Proficiency in computer-based front office systems and standard office software Excellent command of the English language, both written and spoken Ability to work effectively in a fast-paced, guest-facing environment Commitment to professionalism, integrity, and confidentiality Strongly Preferred Knowledge of additional languages Experience working with port authorities, immigration officials, or embarkation operations Strong problem-solving skills and confidence handling complex guest situations High level of personal motivation and attention to detail Warm, personable communication style with strong interpersonal skills Demonstrated commitment to delivering exceptional guest experiences Ability to build and maintain respectful working relationships in a diverse, multicultural environment Contract Details 6:2 rotation (6 consecutive months onboard the ship, followed by 2 months of vacation) Shared/double cabin accommodation
Responsibilities
The Assistant Purser supervises guest-facing teams and coordinates administrative processes to ensure smooth guest operations and compliance with regulations. They handle guest complaints, manage documentation, and support staff training.
Assistant Purser at Cruise Academy
Cancún, Quintana Roo, Mexico - Full Time
Skills Needed
Guest Service Operations, Administrative Processes, Immigration Compliance, Financial Controls, Problem Solving, Interpersonal Skills, Attention To Detail, Training, Coaching, Documentation, Communication, Team Leadership, Public Health Awareness, Scheduling, Customer Service, Multicultural Environment
Specialization
Candidates must have previous cruise ship experience and a background in hotel or business management. Strong knowledge of guest service operations and compliance requirements is essential.
Experience Required
Minimum 2 year(s)
Production Operator - C 1 at WK Kellogg Co
Mexicali, Baja California, Mexico - Full Time
Skills Needed
Teamwork, Effective Communication, Attention To Detail, Quality Focus, Flexibility, Industrial Machinery Operation, Safety Standards, Haccp, Gmp
Specialization
Candidates should have completed secondary education and ideally possess 1 year of experience in manufacturing or food industry processes. Knowledge of industrial machinery operation and safety standards is essential.
Ingeniero de Soporte Técnico de Nivel Inicial at Microsoft
Ciudad de México, , Mexico - Full Time
Skills Needed
Technical Support, Problem Solving, Collaboration, Customer Success, Communication, Technical Research, Ai Technologies, Multicultural Experience, Documentation, Product Improvement
Specialization
A bachelor's degree in Computer Science, Information Technology, or a related field is required, or at least 1 year of experience in technical support or related fields. Fluency in English and experience in a multicultural environment are also necessary.
53579434164 - Merchant Success Manager at Activate Talent
, , Mexico - Full Time
Skills Needed
Ecommerce Management, Client Relations, Shopify, Communication, Organization, Performance Monitoring, Documentation, Optimization, Project Coordination, Problem Solving, Attention To Detail, Marketing Strategies, Cro, Retention Strategies, Shopify Apps, Integrations
Specialization
Candidates must have at least 2 years of experience in a relevant role and direct experience working with Shopify brands. Strong communication skills and the ability to manage multiple merchants are essential.
Experience Required
Minimum 2 year(s)
Enfermera/o at MORGAN ADVANCED MATERIALS & TECH I
San Juan del Río, Tamaulipas, Mexico - Full Time
Skills Needed
Nursing, First Aid, Occupational Health, Emergency Care, Health Promotion, Health Campaigns, Clinical Records, Health Monitoring
Specialization
Candidates must have a Bachelor's degree in Nursing and at least 6 months of experience in industrial or occupational nursing. Knowledge of first aid, emergency care, and occupational health is also required.
Administrative Talent Acquisition Coordinator at NBCUniversal
Mexico City, Ciudad de México, Mexico - Full Time
Skills Needed
Interview Scheduling, Applicant Tracking System, Communication, Organizational Skills, Customer Service, Bilingual, Relationship Building, Attention To Detail, Proactive, Team Support, Powerpoint, Hr Processes, Recruiting, Workflow Management, Talent Acquisition, Administrative Support
Specialization
Candidates should have a bachelor's degree or equivalent experience, along with administrative or recruiting experience. Bilingual proficiency in Spanish and English is required, along with strong communication and organizational skills.
Technology Support Analyst I at J.S. Held LLC
Ciudad de México, , Mexico - Full Time
Skills Needed
Microsoft Office 365, Microsoft Windows 11, Cloud Based Storage Systems, Box, Adobe Cloud Products, Azure Active Directory, Intune, M365 Admin Console, Exchange, Servicenow, Itilv4 Certification, Troubleshooting, Analytical Skills, Problem Prevention, Root Cause Analysis, Ticket Management
Specialization
Candidates must have a minimum of 7 years of experience in end-user support and be proficient in various technologies including Microsoft Office 365 and Azure Active Directory. A bachelor's degree is preferred, along with strong troubleshooting and analytical skills.
Experience Required
Minimum 5 year(s)
🇲🇽 Vendedor/a Parque Antenas at La Casa de las Carcasas
Mexico City, Ciudad de México, Mexico - Full Time
Skills Needed
Sales, Customer Service, Communication, Teamwork, Problem Solving, Adaptability, Positive Attitude, Motivation
Specialization
We are looking for individuals who care about customer happiness and want to be part of an exceptional team. No sales experience is required as training will be provided, but a positive attitude and motivation are essential.
Sharepoint Business Analyst at ON.energy
Ciudad de México, , Mexico - Full Time
Skills Needed
Sharepoint Administration, Governance, Power Apps, Power Automate, Customer Service, Documentation, Training, Consultation, Site Configuration, Metadata Management, Agile Methodologies, Information Architecture, Process Management, Troubleshooting, Best Practices, Platform Adoption
Specialization
Candidates should have at least 3 years of experience in IT, with a strong understanding of SharePoint administration and governance. Hands-on experience with Power Apps and Power Automate is essential, along with a customer service mindset.
Experience Required
Minimum 2 year(s)
Promotor / Asesor de ventas en campo at hey! marco
Mexico City, , Mexico - Full Time
Skills Needed
Sales, Negotiation, Prospecting, Field Sales, Trade Marketing, Client Acquisition
Specialization
Candidates must have prior experience in selling tangible or intangible products and possess proven experience in prospecting potential clients. Availability to travel to different locations is also required.
Creative Director - Direct Response at MM Coaching Limited
, , Mexico - Full Time
Skills Needed
Creative Direction, Copywriting, Brand Voice, Performance Optimization, Campaign Development, Team Management, Analytical Skills, Direct Response Marketing, Customer Research, Feedback Provision, Content Strategy, Funnel Optimization, Email Marketing, Video Scriptwriting, Paid Advertising, Quality Assurance, Communication
Specialization
Candidates should have 7+ years of experience in direct-response copywriting and creative strategy, with a proven track record of building high-ticket funnels. Strong analytical skills and the ability to lead a creative team are essential.
Experience Required
Minimum 10 year(s)
Senior Coach (Psychology / Coaching Background) at MM Coaching Limited
, , Mexico - Full Time
Skills Needed
Coaching, Emotional Intelligence, Communication, Conflict Resolution, Trust Repair, Behavioral Change, Empathy, Leadership, Client Support, Organizational Skills, Group Facilitation, Relationship Coaching, Emotional Regulation, Accountability, High Emotional Distress, Structured Programs
Specialization
Candidates should have deep experience in relationship coaching and be comfortable handling difficult conversations. A certified coaching background and proven experience in emotional regulation and conflict resolution are essential.
Experience Required
Minimum 5 year(s)
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