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Jobs in Mexico

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Customer Service & Dispatch Coordinator - (HVAC & Trades) at Pavago
, , Mexico - Full Time
Skills Needed
Customer Service, Dispatching, Scheduling, Crm Management, Servicetitan, Communication, Multitasking, Problem Solving, Data Entry, Upselling, Time Management, Attention To Detail, Technical Support, Field Service Management, Operational Efficiency
Specialization
Requires at least 2 years of experience in customer service and dispatching within the home services or trades industries. Proficiency with CRM tools like ServiceTitan and strong English communication skills are essential.
Experience Required
Minimum 2 year(s)
Docente Cuidado del Adulto Mayor Virtual at Aprende Institute
Ciudad de México, , Mexico - Full Time
Skills Needed
Gerontology, Occupational Therapy, Physiotherapy, Nursing, Zoom, G Suite, Microsoft Office, Public Speaking, Student Motivation, Online Teaching, Elderly Care
Specialization
Candidates must hold a degree in Gerontology, Occupational Therapy, Physiotherapy, Nursing, or a related field. Proven professional experience in elderly care institutions is required, along with proficiency in digital tools like Zoom and G-Suite.
Experience Required
Minimum 2 year(s)
Quality Technician at FlexRemit
Aguascalientes City, Aguascalientes, Mexico - Full Time
Skills Needed
Product Inspection, Quality Control, First Article Inspection, Calibration, Statistical Quality Control, Root Cause Analysis, Corrective Actions, Engineering Drawings, Schematic Diagrams, Esd Handling, Process Auditing, Data Evaluation, Technical Documentation, Quality Alerts, Component Testing
Specialization
The role requires a High School Diploma or equivalent, along with technical training or relevant experience. Candidates should have a minimum of 2 years of experience in a quality-related manufacturing environment.
Experience Required
Minimum 2 year(s)
Quality Control Inspector at QIMA
, State of Mexico, Mexico - Full Time
Skills Needed
Quality Management, Aql Standards, Safety Regulations, Quality Regulations, Inspection Reporting, Attention To Detail, Professional Ethics, Communication, Supply Chain Security
Specialization
Candidates must have at least two years of experience in quality management and possess knowledge of AQL standards and safety regulations. A good command of English and strong professional ethics are also required for this role.
Experience Required
Minimum 2 year(s)
Proceso 79 at Oxygeno
Mexico City, , Mexico - Full Time
Skills Needed
Customer Service, Teamwork, Commitment, Adaptability
Specialization
The company seeks individuals who are committed, courageous, and eager to develop their talents within the organization. No specific educational or professional requirements are explicitly listed, focusing instead on personal attitude and potential.
Analista at Construction Specialties
Ciudad Acuña, Coahuila, Mexico - Full Time
Skills Needed
Tariff Classification, Customs Systems, Incoterms, Annex 24, Annex 31, Import And Export Documentation, Virtual Operations, Entry Summary 7501, Immex Decree, Customs Clearance, Certificate Of Origin, Iso Standards, Oea Compliance, C Tpat Compliance, Inventory Control, Trade Compliance
Specialization
The candidate must have extensive knowledge of customs systems, import/export procedures, and trade compliance regulations. Proficiency in managing customs documentation and experience with international trade software packages is required.
Experience Required
Minimum 2 year(s)
Associate Payroll Specialist at McDermott
, Tamaulipas, Mexico - Full Time
Skills Needed
Payroll Processing, Gross To Net Calculations, Tax Reconciliation, Gl Reconciliation, Treasury Issues Resolution, Communication Skills, Multi Tasking, Teamwork, Deadline Management, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook, Financial Reporting, Accounting Principles
Specialization
Candidates must hold a bachelor's degree in business, accounting, or finance and possess at least 6 years of payroll experience. Proficiency in Microsoft Office programs and strong communication skills are required to ensure compliance and productivity.
Experience Required
Minimum 5 year(s)
Mesero at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Service, Sales Stimulation, Conversational English, Multitasking, Hospitality, Food And Beverage Service
Specialization
Candidates must be at least 18 years old and possess conversational English skills. Availability for flexible scheduling and a multifunctional, friendly attitude are required.
Data Operations Analyst at NielsenIQ
Ciudad de México, , Mexico - Full Time
Skills Needed
Data Analysis, Reporting, Microsoft Office, Excel, Programming, Operational Support, Process Management, Attention To Detail, Proactive, Self Directed
Specialization
Requires a technical degree or a bachelor's degree in economics, administration, engineering, or informatics. Candidates must have at least 6 months of experience in data analysis and basic to intermediate English proficiency.
Appointment Setter at Pavago
, , Mexico - Full Time
Skills Needed
Sales Support, Inside Sales, Lead Engagement, Appointment Scheduling, Crm Management, Salesforce, Hubspot, Zoho, Calendly, Communication, Time Management, Data Entry, Lead Qualification, B2b Sales, Outreach
Specialization
Candidates must have 1–2 years of experience in sales support or customer-facing roles and proficiency with CRM and scheduling tools. Strong written and verbal communication skills are essential for managing prospect interactions and internal team collaboration.
Financial Analyst at Visa
Ciudad de México, , Mexico - Full Time
Skills Needed
Financial Analysis, Microsoft Excel, Data Analysis, Reporting, Billing Processes, Project Management, Communication Skills, Problem Solving, Internal Controls, Customer Service, Microsoft Word, Powerpoint, Financial Adjustments, Industry Metrics, Process Automation
Specialization
Candidates must have a Bachelor's degree in Finance or Business and at least 2 to 3 years of relevant work experience. Proficiency in Microsoft Excel, strong analytical skills, and excellent communication abilities are required for this role.
Experience Required
Minimum 2 year(s)
Risk Analyst at Pavago
, , Mexico - Full Time
Skills Needed
Risk Analysis, Risk Management, Compliance, Audit, Sql, Excel, Sas, R, Python, Tableau, Power Bi, Looker, Archer Grc, Servicenow, Logicmanager, Quantitative Modeling
Specialization
Candidates must have at least 3 years of experience in risk analysis, compliance, or audit, along with proficiency in SQL and Excel. Hands-on experience with GRC platforms and knowledge of relevant risk frameworks are required.
Experience Required
Minimum 2 year(s)
Promotor Merchandiser Amazon at hey! marco
Mexico City, , Mexico - Full Time
Skills Needed
Customer Service, Merchandising, Trade Marketing, Sales Reporting, Inventory Management, Communication Skills, Technology Product Knowledge
Specialization
Requires previous experience as a promoter for technology products in department stores, self-service stores, or specialized retail. Strong communication skills are essential for customer interaction.
Experience Required
Minimum 2 year(s)
Analista de Capacitacion y Procesos at Coppel SA de C V
Mexico City, , Mexico - Full Time
Skills Needed
Training Analysis, Process Improvement, Regulatory Compliance, Data Management, Excel, Reporting, Certification Management, Internal Auditing, Regulatory Framework Knowledge, Communication, Project Coordination, Cybersecurity Awareness, Anti Money Laundering (Pld)
Specialization
Candidates must have at least one year of experience as a training analyst, business consultant, or similar role. A bachelor's degree in Organizational Development, Psychology, Human Resources, Business Administration, or Industrial Engineering is required.
Accounts Receivable Analyst L1 at MAHLE
Monterrey, Nuevo León, Mexico - Full Time
Skills Needed
Accounts Receivable, Cash Application, Sap, Excel, Analytical Skills, Communication, Customer Service, Organizational Skills, Attention To Detail, Financial Statements, Payment Allocation, Audit Support
Specialization
Candidates must have experience in cash application and accounts receivable, along with proficiency in SAP and Excel. Advanced English communication skills and strong analytical abilities are required for this role.
Financial Modelling Specialist at Pavago
, , Mexico - Full Time
Skills Needed
Financial Modelling, Gaap, Revenue Recognition, Cash Flow Alignment, Accrual Accounting, Forecasting, Variance Analysis, Excel, Google Sheets, Strategic Finance, Corporate Finance, Investment Banking, Private Equity, Data Analysis, Financial Analysis
Specialization
Requires 3–7+ years of hands-on financial modelling experience with a strong command of U.S. GAAP principles. Candidates must possess advanced Excel/Google Sheets skills and the ability to work independently with high agency.
Experience Required
Minimum 5 year(s)
Senior Cost Manager | Hotel Construction Development, Caribbean at Turner & Townsend Ltd
Ciudad de México, , Mexico - Full Time
Skills Needed
Cost Management, Hotel Development, Quantity Surveying, Procurement, Contract Administration, Cost Estimation, Value Engineering, Life Cycle Costing, Stakeholder Management, Team Leadership, Financial Management, Costx, Autocad, Microsoft Excel, Microsoft Powerpoint, Project Management
Specialization
Candidates must have 8–12 years of professional experience in cost management, specifically within the hospitality or hotel development sector. A bachelor's degree in Quantity Surveying, Civil Engineering, or Architecture is required, along with proficiency in English and Spanish.
Experience Required
Minimum 10 year(s)
Customer Service & Dispatch Coordinator - (HVAC & Trades) at Pavago
, , Mexico -
Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Dispatching, Scheduling, CRM Management, ServiceTitan, Communication, Multitasking, Problem Solving, Data Entry, Upselling, Time Management, Attention To Detail, Technical Support, Field Service Management, Operational Efficiency

Industry

Staffing and Recruiting

Description
Job Title: Customer Service & Dispatch Coordinator (HVAC & Trades) Position Type: Full-Time, Remote Working Hours: U.S. business hours (EST) About the Role: We are seeking a highly organized and customer-focused Customer Service & Dispatch Coordinator to support daily operations for a U.S.-based home services business. This role is central to managing high-volume inbound customer communications while ensuring efficient scheduling and dispatching of HVAC, plumbing, and electrical service jobs. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and serves as the key liaison between customers and field technicians. Strong communication skills, attention to detail, and hands-on experience with dispatching and CRM systems are essential for success in this role. Responsibilities: Customer Service & Communication Handle high-volume inbound customer interactions via phone, email, and chat with professionalism and empathy. Serve as the primary point of contact from initial customer inquiry through job completion. Proactively communicate service updates, delays, and changes to customers. Manage stressed or frustrated customers calmly while maintaining a positive customer experience. Dispatching & Scheduling Schedule and dispatch HVAC, plumbing, and electrical service jobs based on technician availability, skills, and geographic location. Maintain daily and weekly service calendars to ensure optimal routing and coverage. Monitor job progress and adjust schedules in real time as needed. Communicate continuously with field technicians regarding job assignments and updates. CRM & Administrative Management Maintain accurate and up-to-date records in the CRM system (ServiceTitan or similar). Review job notes, invoices, and service documentation for accuracy and completeness. Track call volume, booking rates, and service metrics to support operational KPIs. Ensure all customer interactions and job updates are logged consistently. Sales Support & Upselling Explain and upsell homeowner membership or service plans when appropriate. Support operational goals by maximizing booking efficiency and customer retention. Collaboration & Coordination Coordinate closely with customer service, dispatch, and field teams to ensure seamless service delivery. Support internal communication to improve workflow efficiency and customer satisfaction. What Makes You a Perfect Fit: Customer-centric with a strong service mindset. Highly organized and detail-oriented with excellent follow-through. Confident handling high call volumes in a fast-paced environment. Calm, resilient, and adaptable under pressure. Process-driven and comfortable working independently in a remote setting. Required Experience & Skills (Minimum): 2+ years of experience in customer service and dispatching within home services or trades industries. Hands-on experience with dispatching and scheduling service technicians. Proficiency with CRM and field service management tools (ServiceTitan or similar). Strong spoken and written English communication skills. Ability to multitask, prioritize, and manage competing demands effectively. High attention to detail and commitment to accurate documentation. Reliable high-speed internet with audio and video capabilities. Fast, reliable computer suitable for professional business use. Ideal Experience & Skills: Experience working with U.S.-based home services companies. Familiarity with membership or service plan upselling. Prior experience supporting remote or offshore teams. Exposure to customers in the Northeast U.S. market. What Does a Typical Day Look Like ? A Customer Service & Dispatch Coordinator’s day is centered on keeping operations running smoothly and customers informed. You will: Handle inbound customer calls, emails, and chats. Schedule and dispatch service jobs efficiently. Communicate with technicians and customers in real time. Monitor job progress and update schedules as needed. Maintain accurate CRM records and service documentation. Track performance metrics and ensure operational KPIs are met. In essence: you are the operational hub, ensuring exceptional customer experiences while maximizing technician productivity. Key Metrics for Success (KPIs) Call volume handled and booking conversion rates. Accuracy and cleanliness of CRM and service records. Schedule efficiency and technician utilization. Customer satisfaction and issue resolution effectiveness. Consistent follow-through on dispatch and communication tasks. Interview Process: Initial Phone Screen Video Interview with Pavago Recruiter Practical Assessment (e.g., dispatching or CRM scenario) Client Interview Offer & Onboarding
Responsibilities
Manage high-volume inbound customer communications and coordinate the scheduling and dispatching of HVAC, plumbing, and electrical service jobs. Maintain accurate CRM records, monitor job progress, and serve as the primary liaison between customers and field technicians.
Customer Service & Dispatch Coordinator - (HVAC & Trades) at Pavago
, , Mexico - Full Time
Skills Needed
Customer Service, Dispatching, Scheduling, Crm Management, Servicetitan, Communication, Multitasking, Problem Solving, Data Entry, Upselling, Time Management, Attention To Detail, Technical Support, Field Service Management, Operational Efficiency
Specialization
Requires at least 2 years of experience in customer service and dispatching within the home services or trades industries. Proficiency with CRM tools like ServiceTitan and strong English communication skills are essential.
Experience Required
Minimum 2 year(s)
Docente Cuidado del Adulto Mayor Virtual at Aprende Institute
Ciudad de México, , Mexico - Full Time
Skills Needed
Gerontology, Occupational Therapy, Physiotherapy, Nursing, Zoom, G Suite, Microsoft Office, Public Speaking, Student Motivation, Online Teaching, Elderly Care
Specialization
Candidates must hold a degree in Gerontology, Occupational Therapy, Physiotherapy, Nursing, or a related field. Proven professional experience in elderly care institutions is required, along with proficiency in digital tools like Zoom and G-Suite.
Experience Required
Minimum 2 year(s)
Quality Technician at FlexRemit
Aguascalientes City, Aguascalientes, Mexico - Full Time
Skills Needed
Product Inspection, Quality Control, First Article Inspection, Calibration, Statistical Quality Control, Root Cause Analysis, Corrective Actions, Engineering Drawings, Schematic Diagrams, Esd Handling, Process Auditing, Data Evaluation, Technical Documentation, Quality Alerts, Component Testing
Specialization
The role requires a High School Diploma or equivalent, along with technical training or relevant experience. Candidates should have a minimum of 2 years of experience in a quality-related manufacturing environment.
Experience Required
Minimum 2 year(s)
Quality Control Inspector at QIMA
, State of Mexico, Mexico - Full Time
Skills Needed
Quality Management, Aql Standards, Safety Regulations, Quality Regulations, Inspection Reporting, Attention To Detail, Professional Ethics, Communication, Supply Chain Security
Specialization
Candidates must have at least two years of experience in quality management and possess knowledge of AQL standards and safety regulations. A good command of English and strong professional ethics are also required for this role.
Experience Required
Minimum 2 year(s)
Proceso 79 at Oxygeno
Mexico City, , Mexico - Full Time
Skills Needed
Customer Service, Teamwork, Commitment, Adaptability
Specialization
The company seeks individuals who are committed, courageous, and eager to develop their talents within the organization. No specific educational or professional requirements are explicitly listed, focusing instead on personal attitude and potential.
Analista at Construction Specialties
Ciudad Acuña, Coahuila, Mexico - Full Time
Skills Needed
Tariff Classification, Customs Systems, Incoterms, Annex 24, Annex 31, Import And Export Documentation, Virtual Operations, Entry Summary 7501, Immex Decree, Customs Clearance, Certificate Of Origin, Iso Standards, Oea Compliance, C Tpat Compliance, Inventory Control, Trade Compliance
Specialization
The candidate must have extensive knowledge of customs systems, import/export procedures, and trade compliance regulations. Proficiency in managing customs documentation and experience with international trade software packages is required.
Experience Required
Minimum 2 year(s)
Associate Payroll Specialist at McDermott
, Tamaulipas, Mexico - Full Time
Skills Needed
Payroll Processing, Gross To Net Calculations, Tax Reconciliation, Gl Reconciliation, Treasury Issues Resolution, Communication Skills, Multi Tasking, Teamwork, Deadline Management, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook, Financial Reporting, Accounting Principles
Specialization
Candidates must hold a bachelor's degree in business, accounting, or finance and possess at least 6 years of payroll experience. Proficiency in Microsoft Office programs and strong communication skills are required to ensure compliance and productivity.
Experience Required
Minimum 5 year(s)
Mesero at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Service, Sales Stimulation, Conversational English, Multitasking, Hospitality, Food And Beverage Service
Specialization
Candidates must be at least 18 years old and possess conversational English skills. Availability for flexible scheduling and a multifunctional, friendly attitude are required.
Data Operations Analyst at NielsenIQ
Ciudad de México, , Mexico - Full Time
Skills Needed
Data Analysis, Reporting, Microsoft Office, Excel, Programming, Operational Support, Process Management, Attention To Detail, Proactive, Self Directed
Specialization
Requires a technical degree or a bachelor's degree in economics, administration, engineering, or informatics. Candidates must have at least 6 months of experience in data analysis and basic to intermediate English proficiency.
Appointment Setter at Pavago
, , Mexico - Full Time
Skills Needed
Sales Support, Inside Sales, Lead Engagement, Appointment Scheduling, Crm Management, Salesforce, Hubspot, Zoho, Calendly, Communication, Time Management, Data Entry, Lead Qualification, B2b Sales, Outreach
Specialization
Candidates must have 1–2 years of experience in sales support or customer-facing roles and proficiency with CRM and scheduling tools. Strong written and verbal communication skills are essential for managing prospect interactions and internal team collaboration.
Financial Analyst at Visa
Ciudad de México, , Mexico - Full Time
Skills Needed
Financial Analysis, Microsoft Excel, Data Analysis, Reporting, Billing Processes, Project Management, Communication Skills, Problem Solving, Internal Controls, Customer Service, Microsoft Word, Powerpoint, Financial Adjustments, Industry Metrics, Process Automation
Specialization
Candidates must have a Bachelor's degree in Finance or Business and at least 2 to 3 years of relevant work experience. Proficiency in Microsoft Excel, strong analytical skills, and excellent communication abilities are required for this role.
Experience Required
Minimum 2 year(s)
Risk Analyst at Pavago
, , Mexico - Full Time
Skills Needed
Risk Analysis, Risk Management, Compliance, Audit, Sql, Excel, Sas, R, Python, Tableau, Power Bi, Looker, Archer Grc, Servicenow, Logicmanager, Quantitative Modeling
Specialization
Candidates must have at least 3 years of experience in risk analysis, compliance, or audit, along with proficiency in SQL and Excel. Hands-on experience with GRC platforms and knowledge of relevant risk frameworks are required.
Experience Required
Minimum 2 year(s)
Promotor Merchandiser Amazon at hey! marco
Mexico City, , Mexico - Full Time
Skills Needed
Customer Service, Merchandising, Trade Marketing, Sales Reporting, Inventory Management, Communication Skills, Technology Product Knowledge
Specialization
Requires previous experience as a promoter for technology products in department stores, self-service stores, or specialized retail. Strong communication skills are essential for customer interaction.
Experience Required
Minimum 2 year(s)
Analista de Capacitacion y Procesos at Coppel SA de C V
Mexico City, , Mexico - Full Time
Skills Needed
Training Analysis, Process Improvement, Regulatory Compliance, Data Management, Excel, Reporting, Certification Management, Internal Auditing, Regulatory Framework Knowledge, Communication, Project Coordination, Cybersecurity Awareness, Anti Money Laundering (Pld)
Specialization
Candidates must have at least one year of experience as a training analyst, business consultant, or similar role. A bachelor's degree in Organizational Development, Psychology, Human Resources, Business Administration, or Industrial Engineering is required.
Accounts Receivable Analyst L1 at MAHLE
Monterrey, Nuevo León, Mexico - Full Time
Skills Needed
Accounts Receivable, Cash Application, Sap, Excel, Analytical Skills, Communication, Customer Service, Organizational Skills, Attention To Detail, Financial Statements, Payment Allocation, Audit Support
Specialization
Candidates must have experience in cash application and accounts receivable, along with proficiency in SAP and Excel. Advanced English communication skills and strong analytical abilities are required for this role.
Financial Modelling Specialist at Pavago
, , Mexico - Full Time
Skills Needed
Financial Modelling, Gaap, Revenue Recognition, Cash Flow Alignment, Accrual Accounting, Forecasting, Variance Analysis, Excel, Google Sheets, Strategic Finance, Corporate Finance, Investment Banking, Private Equity, Data Analysis, Financial Analysis
Specialization
Requires 3–7+ years of hands-on financial modelling experience with a strong command of U.S. GAAP principles. Candidates must possess advanced Excel/Google Sheets skills and the ability to work independently with high agency.
Experience Required
Minimum 5 year(s)
Senior Cost Manager | Hotel Construction Development, Caribbean at Turner & Townsend Ltd
Ciudad de México, , Mexico - Full Time
Skills Needed
Cost Management, Hotel Development, Quantity Surveying, Procurement, Contract Administration, Cost Estimation, Value Engineering, Life Cycle Costing, Stakeholder Management, Team Leadership, Financial Management, Costx, Autocad, Microsoft Excel, Microsoft Powerpoint, Project Management
Specialization
Candidates must have 8–12 years of professional experience in cost management, specifically within the hospitality or hotel development sector. A bachelor's degree in Quantity Surveying, Civil Engineering, or Architecture is required, along with proficiency in English and Spanish.
Experience Required
Minimum 10 year(s)