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Especialista Cuidado al Cliente at Principal México
Mexico City, , Mexico - Full Time
Skills Needed
Customer Care, Complaint Management, Administrative Skills, Teamwork, Problem Solving, Risk Management, Decision Making, Continuous Improvement, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Regulatory Compliance, Reporting, Planning, Organization, Attention To Detail
Specialization
Requires at least one year of experience in customer service, preferably in complaint handling, and proficiency in Microsoft Office. Knowledge of IMSS Law and Consar regulations regarding Afore operations is required.
Especialista Cuidado al Cliente at Principal México
, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Complaint Management, Administrative Skills, Teamwork, Problem Solving, Risk Management, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Analytical Thinking, Attention To Detail, Decision Making, Continuous Improvement, Planning, Organization, Written Communication
Specialization
Requires at least one year of experience in customer service, preferably in complaint handling, and proficiency in Office tools. Knowledge of IMSS Law and Consar regulations regarding Afore operations is required.
DevOps Engineer ID69155 at AgileEngine
Mexico City, , Mexico - Full Time
Skills Needed
Gitlab Ci/Cd, Python, Llm, Agentic Workflows, Observability, Telemetry, Backend Engineering, Platform Engineering, Pipeline Debugging, Code Review, Automated Remediation, System Reliability
Specialization
Requires 5+ years of experience with GitLab CI/CD and senior-level backend engineering skills, specifically with Python. Must have experience with LLM/agentic workflows and a strong understanding of operational visibility and telemetry.
Experience Required
Minimum 5 year(s)
Purchasing Internship at ABB
, Nuevo León, Mexico - Full Time
Skills Needed
Purchase Order Tracking, Requisition Requests, Procurement Processes, Supplier Management, Supply Chain Knowledge, Demand Forecasting, Invoice Discrepancy Resolution, Warehouse Coordination
Specialization
Candidates must be active students in their final three semesters of International Business, Industrial Engineering, or a related engineering field. Basic knowledge of supply chain and a passion for forecasting and demand fluctuation are required.
Auxiliar de Cocina at Grupo Orenes
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
Food Handling, Cooking, Recipe Following, Working Under Pressure, Adaptability, Attention To Detail, Creativity
Specialization
Requires a minimum of 3 months of kitchen experience and proficiency in food handling. Candidates must demonstrate a positive attitude, ability to work under pressure, and a commitment to excellence.
Tech Lead, Android Core Product - Monterrey, Mexico at Speechify
Monterrey, Chiapas, Mexico - Full Time
Skills Needed
Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, Mvvm, Clean Architecture, Jetpack Compose, Jetpack Navigation, Junit, Android Animations, Room, Custom Views
Specialization
Candidates need 5+ years of software engineering experience with a strong mastery of Kotlin and Android architecture. Proficiency in Dagger 2, MVVM, and a product-oriented mindset for UI/UX are essential.
Experience Required
Minimum 5 year(s)
Inbound Marketer at Pavago
, , Mexico - Full Time
Skills Needed
Seo, Content Marketing, Demand Generation, Conversion Rate Optimization, Google Search Console, Google Analytics 4, Semrush, Ahrefs, Copywriting, Lead Generation, Ai Search Optimization, Content Strategy, Storytelling, B2b Marketing, Funnel Optimization, Market Research
Specialization
Proven experience as an Inbound or Content Marketer with expertise in SEO tools like SEMrush and Ahrefs. Must possess strong English writing skills and a deep understanding of AI-driven search and conversion-focused assets.
Experience Required
Minimum 2 year(s)
Practicante de Logística at KOSTAL Group
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Intermediate Excel, Process Knowledge, Problem Solving, Autonomous Learning, Teamwork, Intermediate English
Specialization
Must be an active student of Industrial Engineering, Logistics Engineering, or related fields with intermediate English and Excel skills. Requires a valid student insurance policy and availability for a minimum of 6 months.
Performance Media Manager at Valtech Limited
, , Mexico - Full Time
Skills Needed
Digital Media Planning, Media Buying, Paid Search, Paid Social, Programmatic Display, Google Ads, Sa360, Dv360, Merchant Center, Budget Management, Performance Analysis, Client Leadership, Ai Enabled Marketing, Agile Methodologies, Omnichannel Strategy, Data Storytelling
Specialization
Requires 6-8 years of experience in digital media planning and buying, specifically with Google Ads, SA360, and DV360. Must possess strong client-facing communication skills and fluency in English, with a preference for candidates based in Ontario or Québec.
Experience Required
Minimum 5 year(s)
Accounting Clerk at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
, San Luis Potosí, Mexico - Full Time
Skills Needed
Accounting, Financial Reporting, Data Entry, Spreadsheet Management, Reconciliation, Invoicing, Auditing, Payroll, Record Keeping, Attention To Detail, Customer Service, Communication, Confidentiality, Mathematical Accuracy, Time Management
Specialization
Candidates must have at least one year of related work experience and a high school diploma or G.E.D. equivalent. The role requires proficiency in financial record-keeping and the ability to perform physical tasks such as lifting up to 10 pounds.
Advanced Test Engr at Honeywell
Ciudad Juarez, chihuahua, Mexico - Full Time
Skills Needed
Labview, Python, Sql, Sensor Calibration, Green Belt Certification, Pcb Schematics, Dfm, Grr, Electronic Circuit Debugging, Verification And Validation, Process Improvement, Software Engineering
Specialization
Requires a bachelor's or master's degree in engineering and at least 7 years of relevant experience. Proficiency in LabVIEW, Python, SQL, and a Green Belt certification are mandatory.
Experience Required
Minimum 5 year(s)
Assembly Operator at NIBCO INC.
Reynosa, Tamaulipas, Mexico - Full Time
Skills Needed
Assembly
Specialization
The posting does not specify detailed requirements. Basic assembly skills are implied by the job title.
Clerk-Accounting at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Ciudad de México, , Mexico - Full Time
Skills Needed
Accounting, Financial Analysis, Revenue Management, Data Entry, Reconciliation, Internal Controls, Team Leadership, Customer Service, Problem Solving, Multitasking, Proactive, Reliable, Teamwork, Computer Literacy, Sun System, Ps System
Specialization
Candidates must have a background in Accounting or Business Administration and possess strong analytical and organizational skills. Proficiency in accounting software and the ability to work under pressure while maintaining high service standards are required.
Experience Required
Minimum 2 year(s)
Accounting Clerk at A2MAC1
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Accounting, Tax Compliance, Gaap, Vat, Journal Entries, Accounts Payable, General Ledger, Bank Reconciliation, Balance Sheet Reconciliation, Cost Center Allocation, Erp Management, Variance Analysis, Payroll, Cfdi, Advanced Excel
Specialization
Candidates must hold a degree in Accounting and possess at least 3 years of relevant professional experience. Proficiency in English and Spanish, along with advanced Excel skills and knowledge of local tax regulations, is required.
Experience Required
Minimum 2 year(s)
ADMINISTRADOR SUCURSAL at Gentera
, Guanajuato, Mexico - Full Time
Skills Needed
Branch Management, Operations Management, Asset Protection, Regulatory Compliance, Team Supervision, Financial Resource Management, Policy Implementation
Specialization
Candidates must demonstrate the ability to adhere to strict operational procedures and regulatory requirements. Experience in branch management or a similar supervisory role is expected to oversee daily activities effectively.
Experience Required
Minimum 2 year(s)
ES - Supervisor de Alimentos & Bebidas at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Leadership, Team Coaching, Food & Beverage Operations, Guest Interaction, Problem Solving, Interpersonal Skills, Brand Standard Maintenance, Quality Control
Specialization
Requires a passion for Food and Beverage and a strong focus on personalized service. Previous experience in a similar leadership role and strong interpersonal skills are highly valued.
Experience Required
Minimum 2 year(s)
Especialista Cuidado al Cliente at Principal México
Mexico City, , Mexico -
Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Care, Complaint Management, Administrative Skills, Teamwork, Problem Solving, Risk Management, Decision Making, Continuous Improvement, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Regulatory Compliance, Reporting, Planning, Organization, Attention To Detail

Industry

Financial Services

Description
Esta vacante está siendo ofertada por Principal Afore SA de CV ¿Qué esperamos de ti? En Principal estamos orgullosos de que nuestro propósito sea el centro de todo lo que hacemos, por ello, estamos motivados en fomentar un mundo en donde todas las personas tengan acceso a la seguridad financiera, con la solidez financiera, experiencia y alto nivel tecnológico que nos caracteriza. Éste, junto con la integridad, foco en el cliente y la experiencia de más de 140 años en la industria, nos ha posicionado como un referente en el mercado financiero. Atender de forma eficiente las quejas/aclaraciones (internas) recibidas en la sucursal realizando un seguimiento puntual e impecable gestión con el cliente y las áreas operativas para asegurar la resolución de los casos para evitar que estos clientes acudan a CONDUSEF a escalar su queja. Atender los casos de forma eficiente de las bases de detractores, así como la gestión de las visitas móviles o cualquier otra campaña de seguimiento de clientes asignada, realizando un seguimiento puntual e impecable gestión con el cliente. Contar con controles que permitan una correcta gestión de las quejas recibidas por los canales internos (sucursal asignada), así como notificar oportunamente las desviaciones en el proceso. Mantener comunicación activa con el líder de la sucursal asignada y trabajo en equipo con las diferentes áreas de negocio, para el logro de los objetivos Realizar actividades administrativas para la atención de las quejas asignadas, mantener los registros en sistemas en tiempo y forma. forma para atenderla; la información proporcionada debe cumplir con los estándares de calidad y debe estar basadas en los procesos y en la normatividad aplicable. Planear, coordinar y supervisar la operación de la Unidad Móvil, asegurando su correcta ejecución, eficiencia operativa y cobertura de atención, alineada a los objetivos del área de Cuidado al Cliente. Garantizar la calidad del servicio brindado, el cumplimiento de estándares, la adecuada gestión de recursos, así como el seguimiento a resultados, incidencias y oportunidades de mejora. Realizar y entregar oportunamente los reportes a la autoridad Consar (anexo reclamaciones, reporte de quejas, niveles de servicio, anexo 151) y Condusef (REUNE -Reportes trimestrales de reclamaciones y consultas, evitando multas o sanciones. Atender y asegurar el correcto cumplimiento de las auditorías internas y externas de los procesos de quejas. Actualizar los manuales de políticas y procedimientos en materia de servicio –quejas-. Capacitar, desarrollar y mantener comunicación constante con el personal a cargo, para un correcto desempeño de funciones, así como proveerlos de las herramientas necesarias para el desempeño eficiente de sus actividades. Motivar e impulsar el trabajo en equipo. Información adicional Atención a clientes en área de quejas (preferente) Manejo de equipo de cómputo Captura Excelente ortografía y redacción Años de experiencia: 1 Conocimientos técnicos: Ley IMSS, normatividad Consar en materia de Servicio y Operativa (Afore) Office Windows: Excel, Word, Power Point Plataformas de correo electrónico Habilidades necesarias Autodidacta Habilidades Administrativas (Organización, Planeación, Proyectos) Trabajo en Equipo y Colaboración Iniciativa y Empuje Tolerancia a la Presión Claridad de expresión Actitud positiva Motivación y empuje Enfocado a resultados Apertura al cambio y flexibilidad Tenacidad y Compromiso Auto-Desarrollo Análisis y Atención a Detalle Toma de Decisiones, Gestión de Riesgos y Solución de Problemas Mejora Continua
Responsibilities
Manage and resolve internal customer complaints and claims to prevent escalation to regulatory bodies like CONDUSEF. Coordinate the operation of the Mobile Unit and ensure timely reporting to Consar and Condusef authorities.
Especialista Cuidado al Cliente at Principal México
Mexico City, , Mexico - Full Time
Skills Needed
Customer Care, Complaint Management, Administrative Skills, Teamwork, Problem Solving, Risk Management, Decision Making, Continuous Improvement, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Regulatory Compliance, Reporting, Planning, Organization, Attention To Detail
Specialization
Requires at least one year of experience in customer service, preferably in complaint handling, and proficiency in Microsoft Office. Knowledge of IMSS Law and Consar regulations regarding Afore operations is required.
Especialista Cuidado al Cliente at Principal México
, jalisco, Mexico - Full Time
Skills Needed
Customer Service, Complaint Management, Administrative Skills, Teamwork, Problem Solving, Risk Management, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Analytical Thinking, Attention To Detail, Decision Making, Continuous Improvement, Planning, Organization, Written Communication
Specialization
Requires at least one year of experience in customer service, preferably in complaint handling, and proficiency in Office tools. Knowledge of IMSS Law and Consar regulations regarding Afore operations is required.
DevOps Engineer ID69155 at AgileEngine
Mexico City, , Mexico - Full Time
Skills Needed
Gitlab Ci/Cd, Python, Llm, Agentic Workflows, Observability, Telemetry, Backend Engineering, Platform Engineering, Pipeline Debugging, Code Review, Automated Remediation, System Reliability
Specialization
Requires 5+ years of experience with GitLab CI/CD and senior-level backend engineering skills, specifically with Python. Must have experience with LLM/agentic workflows and a strong understanding of operational visibility and telemetry.
Experience Required
Minimum 5 year(s)
Purchasing Internship at ABB
, Nuevo León, Mexico - Full Time
Skills Needed
Purchase Order Tracking, Requisition Requests, Procurement Processes, Supplier Management, Supply Chain Knowledge, Demand Forecasting, Invoice Discrepancy Resolution, Warehouse Coordination
Specialization
Candidates must be active students in their final three semesters of International Business, Industrial Engineering, or a related engineering field. Basic knowledge of supply chain and a passion for forecasting and demand fluctuation are required.
Auxiliar de Cocina at Grupo Orenes
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
Food Handling, Cooking, Recipe Following, Working Under Pressure, Adaptability, Attention To Detail, Creativity
Specialization
Requires a minimum of 3 months of kitchen experience and proficiency in food handling. Candidates must demonstrate a positive attitude, ability to work under pressure, and a commitment to excellence.
Tech Lead, Android Core Product - Monterrey, Mexico at Speechify
Monterrey, Chiapas, Mexico - Full Time
Skills Needed
Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, Mvvm, Clean Architecture, Jetpack Compose, Jetpack Navigation, Junit, Android Animations, Room, Custom Views
Specialization
Candidates need 5+ years of software engineering experience with a strong mastery of Kotlin and Android architecture. Proficiency in Dagger 2, MVVM, and a product-oriented mindset for UI/UX are essential.
Experience Required
Minimum 5 year(s)
Inbound Marketer at Pavago
, , Mexico - Full Time
Skills Needed
Seo, Content Marketing, Demand Generation, Conversion Rate Optimization, Google Search Console, Google Analytics 4, Semrush, Ahrefs, Copywriting, Lead Generation, Ai Search Optimization, Content Strategy, Storytelling, B2b Marketing, Funnel Optimization, Market Research
Specialization
Proven experience as an Inbound or Content Marketer with expertise in SEO tools like SEMrush and Ahrefs. Must possess strong English writing skills and a deep understanding of AI-driven search and conversion-focused assets.
Experience Required
Minimum 2 year(s)
Practicante de Logística at KOSTAL Group
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Intermediate Excel, Process Knowledge, Problem Solving, Autonomous Learning, Teamwork, Intermediate English
Specialization
Must be an active student of Industrial Engineering, Logistics Engineering, or related fields with intermediate English and Excel skills. Requires a valid student insurance policy and availability for a minimum of 6 months.
Performance Media Manager at Valtech Limited
, , Mexico - Full Time
Skills Needed
Digital Media Planning, Media Buying, Paid Search, Paid Social, Programmatic Display, Google Ads, Sa360, Dv360, Merchant Center, Budget Management, Performance Analysis, Client Leadership, Ai Enabled Marketing, Agile Methodologies, Omnichannel Strategy, Data Storytelling
Specialization
Requires 6-8 years of experience in digital media planning and buying, specifically with Google Ads, SA360, and DV360. Must possess strong client-facing communication skills and fluency in English, with a preference for candidates based in Ontario or Québec.
Experience Required
Minimum 5 year(s)
Accounting Clerk at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
, San Luis Potosí, Mexico - Full Time
Skills Needed
Accounting, Financial Reporting, Data Entry, Spreadsheet Management, Reconciliation, Invoicing, Auditing, Payroll, Record Keeping, Attention To Detail, Customer Service, Communication, Confidentiality, Mathematical Accuracy, Time Management
Specialization
Candidates must have at least one year of related work experience and a high school diploma or G.E.D. equivalent. The role requires proficiency in financial record-keeping and the ability to perform physical tasks such as lifting up to 10 pounds.
Advanced Test Engr at Honeywell
Ciudad Juarez, chihuahua, Mexico - Full Time
Skills Needed
Labview, Python, Sql, Sensor Calibration, Green Belt Certification, Pcb Schematics, Dfm, Grr, Electronic Circuit Debugging, Verification And Validation, Process Improvement, Software Engineering
Specialization
Requires a bachelor's or master's degree in engineering and at least 7 years of relevant experience. Proficiency in LabVIEW, Python, SQL, and a Green Belt certification are mandatory.
Experience Required
Minimum 5 year(s)
Assembly Operator at NIBCO INC.
Reynosa, Tamaulipas, Mexico - Full Time
Skills Needed
Assembly
Specialization
The posting does not specify detailed requirements. Basic assembly skills are implied by the job title.
Clerk-Accounting at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Ciudad de México, , Mexico - Full Time
Skills Needed
Accounting, Financial Analysis, Revenue Management, Data Entry, Reconciliation, Internal Controls, Team Leadership, Customer Service, Problem Solving, Multitasking, Proactive, Reliable, Teamwork, Computer Literacy, Sun System, Ps System
Specialization
Candidates must have a background in Accounting or Business Administration and possess strong analytical and organizational skills. Proficiency in accounting software and the ability to work under pressure while maintaining high service standards are required.
Experience Required
Minimum 2 year(s)
Accounting Clerk at A2MAC1
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Accounting, Tax Compliance, Gaap, Vat, Journal Entries, Accounts Payable, General Ledger, Bank Reconciliation, Balance Sheet Reconciliation, Cost Center Allocation, Erp Management, Variance Analysis, Payroll, Cfdi, Advanced Excel
Specialization
Candidates must hold a degree in Accounting and possess at least 3 years of relevant professional experience. Proficiency in English and Spanish, along with advanced Excel skills and knowledge of local tax regulations, is required.
Experience Required
Minimum 2 year(s)
ADMINISTRADOR SUCURSAL at Gentera
, Guanajuato, Mexico - Full Time
Skills Needed
Branch Management, Operations Management, Asset Protection, Regulatory Compliance, Team Supervision, Financial Resource Management, Policy Implementation
Specialization
Candidates must demonstrate the ability to adhere to strict operational procedures and regulatory requirements. Experience in branch management or a similar supervisory role is expected to oversee daily activities effectively.
Experience Required
Minimum 2 year(s)
ES - Supervisor de Alimentos & Bebidas at Accor
Ciudad de México, , Mexico - Full Time
Skills Needed
Leadership, Team Coaching, Food & Beverage Operations, Guest Interaction, Problem Solving, Interpersonal Skills, Brand Standard Maintenance, Quality Control
Specialization
Requires a passion for Food and Beverage and a strong focus on personalized service. Previous experience in a similar leadership role and strong interpersonal skills are highly valued.
Experience Required
Minimum 2 year(s)