ORGANISATIONAL CONTEXT

This selection procedure is intended to fill one (1) currently available post.
Europol retains the right to make use of the reserve list to select candidates for similar posts within the organisation, should business needs require so.

DURATION OF PROFESSIONAL TRAINING ADDITIONAL PROFESSIONAL EXPERIENCE REQUIRED FOR EQUIVALENCY

More than 6 months and up to 1 year 4 years
More than 1 year and up to 2 years 3 years
More than 2 years and up to 3 years 2 years

More than 3 years 1 year

• In addition to the above at least 12 years of professional work experience gained after the award of the diploma.

COMMUNICATION SKILLS

• The ability to communicate clearly and present complex subjects simply, both orally and in writing, including to the members of the team;
• The ability to solicit inputs from and listen to staff, partners, and stakeholders.

INTERPERSONAL SKILLS

• The ability to deal with people effectively, respectfully and courteously;
• The ability to build productive and cooperative working relationships with hierarchy and other units and colleagues.

NEGOTIATION SKILLS

• The ability to steer discussions and generate the best possible results without compromising productive working relationships with the other parties involved.

PURPOSE OF THE POST:

The holder of the position is responsible for the development and implementation of a proactive and co-ordinated management of Europol’s Human Resources.

FUNCTIONS AND DUTIES

The successful candidate will have to carry out the following main duties:

Head of Unit general people management responsibilities:

• Set vision, goals and objectives for the Unit in alignment with Europol’s organisational strategy and inspire staff;
• Develop and implement policies and procedures to facilitate seamless operations and ensure compliance with relevant legal framework and fundamental rights outlined in the Charter of Fundamental Rights of the European Union;
• Manage the delivery of relevant products and services included in the Europol work programme; ensure the quality and timeliness of the products and services delivered;
• Manage staff within the Unit; establish and monitor the achievement of key performance indicators and identify and address areas for improvement; provide constructive feedback, guide and empower staff in order to grow and develop;
• Ensure the effective management and efficient use of all financial, human and other resources, in support of Europol’s program delivery; identify risks and ensure appropriate mitigation;
• Manage conflicts by effectively applying techniques and strategies that identify and address conflicts early and to find satisfactory solutions that promote positive outcomes;
• Ensure that data entrusted to the unit are protected and used in accordance with the relevant Europol regulations;
• Cultivate a culture of teamwork and cooperation with zero tolerance for harassment; put into place effective communication and collaboration between the Unit and other Units/stakeholders inside or outside of Europol;
• Make development opportunities available and ensure staff members have the know-how, resources, environment and support necessary to achieve results in an effective manner;
• Represent the Unit in external and cross-departmental engagements and negotiations and provide advice on matters relating to area of responsibility; deliver presentations and prepare reports;
• Act as role model for the Unit and champion diversity & inclusion matters inside and outside Europol.

Role specific function and duties:

• Drive the development and implementation of the HR strategy aligned with the organizational strategy, as well as of lean and efficient HR processes, policies and HR technologies, in line with the related legal framework and business needs;
• Draft and implement HR related policies and procedures, ensuring implementation and compliance;
• Contribute to the development of the organisation’s planning documents (Europol Programming Document including multi-annual and annual work programme); contribute to and monitor the implementation of the HR component of corporate performance reporting and audits;
• Lead and manage the HR unit, fostering a customer-oriented culture and continuity of a high-quality service delivery in line with the legal and financial framework;
• Support management by providing professional HR advice, by proposing and implementing related learning, performance, development and recruitment actions, and by supporting them in their people and performance management, thereby enhancing HR as a trusted business partner;
• Support management when engaging in social dialogue with staff representation in line with the legal framework, fostering trust and credibility in the relationship;
• Ensure pro-active and clear HR communication and enhance corporate awareness on HR matters;
• Take the lead in HR projects and contribute to cross-Europol initiatives and projects having an HR component;
• Perform any other tasks in the area of competence as assigned by line management.

The Administration Department is responsible for ensuring the delivery of the following services, in the interests of the service and in compliance with the Financial and Staff Regulations and other applicable provisions:

• Planning and monitoring Europol’s financial and human resources at corporate level;
• Managing the recruitment, administration and development of Europol’s staff;
• Developing and implementing Europol’s policies, processes and procedures related to financial planning and administration;
• Procurement & contract administration;
• Grant administration