• Oversee all service operations
• Utilize scheduled Team Members in areas of effectiveness. Keep in mind their skill sets, strengths, and weaknesses. Coach Team Members in opportunities for growth and praise them for their strengths.
• Run an effective and productive shift
• Knowledge of the Farmer’s Market procedures
• Have a solid understanding of all operations
• Be able to train any Team Member on all operations
• Execute and enforce all systems and procedures
• Keep Team Members engaged and focused on serving guests
• Keep Team Members accountable for the completion of their delegated tasks
• Keep Team Members driven toward accomplishing store goals
• Ensure Team Members are adhering to food safety requirements
• Observe business operations keeping an eye out for areas for improvement
• If assigned, conduct employee observations
• Complete inventory once a month
• Help run breaks efficiently and on time
• Record all callouts and tardiness
• Communicate effectively with the team and owner/operator
• Answer the phone. If not available, delegate to trusted Team Members on a case-by-case basis
• Be a role model to Team Members and Trainers. Answer their questions per Yummee Treats policy.
• Accomplish any training assigned by owner/operator
• Ensure that the team complies with all policies
• Have accountability conversations with Team Members who break policy
• Perform discipline for actions that do not meet Yummee Treats standards or the employee handbook & execute discipline documentation for all team members who fail to meet expectations. Complete with owner/operator.
• Be willing to do any work you ask a team member to do. There is no work that is below you.

REQUIREMENTS

• Friendly and outgoing personality
• Team Player
• Great customer service skills
• Able to work independently
• leadership skills
• 18 years old +
  Yummee Treats is a locally owned bakery that bakes cookies and makes bubble tea in Madison Wisconsin

Please refer the Job description for details