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Vice President - Customer Solutions & Retention at Peninsula Canada
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Personal Support Worker at Affinity Health
Barrys Bay, ON, Canada - Full Time
Skills Needed
Flexible Approach, Mental Health First Aid, Cas, Training, Communication Skills, Crisis Intervention Training, Compassion
Specialization
Valid cpr certificate (level c ).
Qualification
Trade Certificate
Supplier Quality Engineer at FCA
Auburn Hills, MI 48326, USA - Full Time
Skills Needed
Data Analysis, Healthy Lifestyle, Career Development, Addition, Communication Skills, Interpersonal Skills, Design, Technical Analysis
Specialization
Engineering from an accredited university
Qualification
BSc
Experience Required
Minimum 2 year(s)
Events Associate at BEST For A Cleaner World
Kitchener, ON N2G 4M4, Canada - Full Time
Skills Needed
Veterans, Mobility
Qualification
Graduate
Signalling Professional at ACCIONA
Melbourne, Victoria, Australia - Full Time
Skills Needed
Excel, Communication Skills, Primavera P6
Qualification
Graduate
Senior Mechanic at LCV Mechanics
Croydon CR0 4NB, , United Kingdom - Full Time
Skills Needed
Vehicle Maintenance
Qualification
Graduate
Experience Required
Minimum 5 year(s)
assistant spa manager at HEAVEN HEAD SPA
Vancouver, BC V6S 2G2, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
AAO/ Meat Inspector Trainee at Meat Inspectors Pty Ltd
Kilcoy, Queensland, Australia - Full Time
Skills Needed
Slicing, Meat Processing, Butchery
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Product Specialist - Capital GMC Buick Cadillac at Capital GMC Buick Cadillac Regina
Regina, SK S4X 4P7, Canada - Full Time
Skills Needed
Cars, Communication Skills, Customer Service, Step, Email
Qualification
Graduate
Interior Design Assistant at Birchwood Furniture
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Policy Advisor - Access at National Heavy Vehicle Regulator
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Business Development Manager, Investments Solutions at Mercer
Docklands VIC 3008, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Stock Associate TEMP BTS at Staples
Vancouver, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Media Technician (Multimedia Design) at Western University
London, ON, Canada - Full Time
Skills Needed
Canva, Graphic Design, Adobe Creative Suite, Photoshop, Collaboration, Technical Proficiency, Indesign, Creativity, Communication Skills, Platforms, Service Orientation, Science Education, Video Editing, Design Principles, Media Production, Computer Skills
Specialization
And purchase media-related supplies and coordinate card access
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Zelfstandig werkend kok at Sizzler Grill More
1AN, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accountmanager Cannabisbranche at Hollandse Hoogtes
6681 Bemmel, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Interior Designer at Poliform Rotterdam
3062 Rotterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sommelier Server at Iron Gate Restaurant
Washington, DC 20036, USA - Full Time
Skills Needed
Google Drive, Teamwork
Qualification
Graduate
Senior Manager- Technology Risk - Assurance at EY
Toronto, ON M5H 0B3, Canada - Full Time
Skills Needed
Leadership, Market Development, Communication Skills, Presentation Skills, Technology Risk, Regulatory Requirements
Specialization
Business administration commerce computer science management information systems or other relevant program required
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Warehouse Operative at Archer Recycling Ltd
Tirley GL19, , United Kingdom - Full Time
Skills Needed
Forklift Operation, Construction, Warehouse Management Systems
Qualification
Graduate
Vice President - Customer Solutions & Retention at Peninsula Canada
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

160000.0

Posted On

14 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

Company: Peninsula Employment Services Limited
Job Title: Vice President – Customer Solutions & Retention
Department: Executive
Location: Toronto, ON (5 days on-site)
Salary: $160,000 to $180,000 Depending on Experience
Type of Employment: Full-time Permanent
Hours of Work: 9:00am to 5:30pm
Working Days: Monday – Friday

ABOUT US

Peninsula Canada is proud to provide top-notch HR and OHS solutions, including expert advice on employment relations and health and safety, consultancy services, BrightHR Software, and the innovative Peninsula BrAIbox AI. We work with small and medium-sized businesses across British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Nova Scotia, New Brunswick, and Newfoundland and Labrador, with plans to expand across all provinces in the near future.
As part of the Peninsula Group based in Manchester, UK, we’re a global company with operations in the UK, Ireland, Australia, New Zealand, and most recently, Canada. With over 2,500 employees worldwide, Peninsula opened its first Canadian office in Toronto in September 2017 and has quickly become one of the fastest-growing businesses in the country.

WHAT YOU BRING TO THE TEAM

This is a high-visibility role, so you’ll need to be a strong leader who can communicate effectively and inspire at all levels of the company. As we continue to grow rapidly, we’re looking for someone who brings:

  • Creative and innovative ideas to improve client retention and growth.
  • A solid operational background with a proven track record of success.
  • A “can-do” attitude, and the ability to think on your feet.
  • Excellent time management skills, especially in a fast-paced environment.
  • The ability to present complex information in a clear, concise manner to various audiences.
  • A highly collaborative approach and a flexible mindset, especially under pressure.
Responsibilities

JOB PURPOSE

The role is focused on developing, implementing, and enhancing strategies to support both client growth and retention across Peninsula Canada.

DAY-TO-DAY RESPONSIBILITIES

  • Manage core metrics related to client retention and cancellation requests.
  • Identify recurring trends, such as cancellations due to non-usage, and work to resolve the underlying causes.
  • Oversee daily team operations, conducting regular individual and team reviews, identifying training needs, and ensuring that the team continuously improves service delivery.
  • Review and assess client retention reasons, escalating key areas for improvement.
  • Produce regular reports and dashboards for the Sales Director and Senior Leadership Teams to monitor retention performance.
    Note: This list is not exhaustive, and duties may evolve as the role develops to meet the company’s goals.

This is a high-visibility role, so you’ll need to be a strong leader who can communicate effectively and inspire at all levels of the company. As we continue to grow rapidly, we’re looking for someone who brings:

  • Creative and innovative ideas to improve client retention and growth.
  • A solid operational background with a proven track record of success.
  • A “can-do” attitude, and the ability to think on your feet.
  • Excellent time management skills, especially in a fast-paced environment.
  • The ability to present complex information in a clear, concise manner to various audiences.
  • A highly collaborative approach and a flexible mindset, especially under pressure
Vice President - Customer Solutions & Retention at Peninsula Canada
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Personal Support Worker at Affinity Health
Barrys Bay, ON, Canada - Full Time
Skills Needed
Flexible Approach, Mental Health First Aid, Cas, Training, Communication Skills, Crisis Intervention Training, Compassion
Specialization
Valid cpr certificate (level c ).
Qualification
Trade Certificate
Supplier Quality Engineer at FCA
Auburn Hills, MI 48326, USA - Full Time
Skills Needed
Data Analysis, Healthy Lifestyle, Career Development, Addition, Communication Skills, Interpersonal Skills, Design, Technical Analysis
Specialization
Engineering from an accredited university
Qualification
BSc
Experience Required
Minimum 2 year(s)
Events Associate at BEST For A Cleaner World
Kitchener, ON N2G 4M4, Canada - Full Time
Skills Needed
Veterans, Mobility
Qualification
Graduate
Signalling Professional at ACCIONA
Melbourne, Victoria, Australia - Full Time
Skills Needed
Excel, Communication Skills, Primavera P6
Qualification
Graduate
Senior Mechanic at LCV Mechanics
Croydon CR0 4NB, , United Kingdom - Full Time
Skills Needed
Vehicle Maintenance
Qualification
Graduate
Experience Required
Minimum 5 year(s)
assistant spa manager at HEAVEN HEAD SPA
Vancouver, BC V6S 2G2, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
AAO/ Meat Inspector Trainee at Meat Inspectors Pty Ltd
Kilcoy, Queensland, Australia - Full Time
Skills Needed
Slicing, Meat Processing, Butchery
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Product Specialist - Capital GMC Buick Cadillac at Capital GMC Buick Cadillac Regina
Regina, SK S4X 4P7, Canada - Full Time
Skills Needed
Cars, Communication Skills, Customer Service, Step, Email
Qualification
Graduate
Interior Design Assistant at Birchwood Furniture
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Policy Advisor - Access at National Heavy Vehicle Regulator
Brisbane, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Business Development Manager, Investments Solutions at Mercer
Docklands VIC 3008, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Stock Associate TEMP BTS at Staples
Vancouver, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Media Technician (Multimedia Design) at Western University
London, ON, Canada - Full Time
Skills Needed
Canva, Graphic Design, Adobe Creative Suite, Photoshop, Collaboration, Technical Proficiency, Indesign, Creativity, Communication Skills, Platforms, Service Orientation, Science Education, Video Editing, Design Principles, Media Production, Computer Skills
Specialization
And purchase media-related supplies and coordinate card access
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Zelfstandig werkend kok at Sizzler Grill More
1AN, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accountmanager Cannabisbranche at Hollandse Hoogtes
6681 Bemmel, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Interior Designer at Poliform Rotterdam
3062 Rotterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sommelier Server at Iron Gate Restaurant
Washington, DC 20036, USA - Full Time
Skills Needed
Google Drive, Teamwork
Qualification
Graduate
Senior Manager- Technology Risk - Assurance at EY
Toronto, ON M5H 0B3, Canada - Full Time
Skills Needed
Leadership, Market Development, Communication Skills, Presentation Skills, Technology Risk, Regulatory Requirements
Specialization
Business administration commerce computer science management information systems or other relevant program required
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Warehouse Operative at Archer Recycling Ltd
Tirley GL19, , United Kingdom - Full Time
Skills Needed
Forklift Operation, Construction, Warehouse Management Systems
Qualification
Graduate

Why Choose Y-Axis Employer Firm?

Y-Axis Recruitment firm provides:

  1. Easy access to get the best workforce
  2. Millions of database for top occupations
  3. Individual Employer support
  4. Find the perfect fit to scale up your business
  5. High Professional Standard
  6. Advanced software tools

Recruitment Solution for International Employers

Global companies believe ‘Talented workforce makes an impact!’ The global job market has transformed over time, with companies worldwide now willing to recruit talent from different nations. Countries with fast-growing economies are in dire need of skilled workers, and top MNCs are ready to bring in international employees to fill significant roles that are crucial for supporting and expanding their business operations.

As a result, international employment opportunities have surged, providing professionals with job openings abroad. Many skilled professionals are also eager to relocate to other countries for work, seeking higher salaries and a better standard of living.

To fulfill all these requirements, recruiters worldwide are showing a great interest in global talent, as cross-border hiring is on the rise. Skilled professionals are being sought after for various fields beyond IT, including Engineering, Accounting & Finance, Administration, Hospitality, Healthcare, STEM, and others.

Benefits of Choosing Y-Axis Recruitment Firm

Accelerated Recruitment

Using our large database and connections, along with advanced systems to find specific skills, our expert recruiters can speed up the hiring process, getting you the perfect candidates much faster.

Exceptional Talent

Choosing Y-Axis recruitment services enhances your chances of encountering exceptional candidates possessing the requisite skills and expertise in your industry. We offer a vast talent pool of pre-vetted and referenced individuals, ensuring your meetings are only with candidates who have undergone thorough evaluation and interviews.

Industry-Specific Recruitment Expertise

With your business's expansion and transformation, your in-house recruitment team may be tasked with intricate interviews across various roles unfamiliar to them. Our staff are experts in sector-specific recruitment, affording us superior understanding of technical roles and their associated skills. We have the proficiency to identify transferable skills pertinent to your job vacancies that might be overlooked within your organization.

Dedication to Client Service

A significant portion of a recruiter's work is performed prior to any potential compensation from our client. In the event that no candidate is hired, no fees are incurred for services rendered. If we cannot facilitate your business effectively, you owe us nothing. This guarantees that our services, resources, and skills are committed to supplying you with the top-tier candidates that align with your business growth strategy – those whose dream job is to be a part of your team.

In-depth Market Knowledge

Through continuous interactions with clients and candidates, top-tier recruiters amass substantial knowledge about the industry they serve. They are well-positioned to offer invaluable insights and wise counsel, which are integral to their role.

Broad Outreach

Not all top-performing candidates are actively seeking new job opportunities. These 'passive talents' as identified by Y-Axis recruitment firm, may require additional time to discover.

Our Commitment

Above all, our dedicated team relentlessly strives to fulfill your recruitment needs. Our primary objective is to source elite talent who aspire to contribute to your business.

How to Apply?

  1. Register with us
  2. Select Employer page
  3. Check the list
  4. Choose the perfect fit
  5. Hire them

Our Impact

  1. Verified Candidates
  2. 25+ Years Experience
  3. 10 Million+ Candidate Database
  4. Individual Employer Support

Frequently Asked Questions

Y-Axis Recruitment Firm provides easy access to a top-tier workforce through a vast database of millions of candidates across various occupations. They offer individual employer support, ensuring businesses find the perfect fit to scale up, maintain high professional standards, and utilize advanced software tools for efficient recruitment. Additionally, they offer recruitment solutions for international employers looking to hire global talent.

Y-Axis leverages its extensive database, strong industry connections, and advanced recruitment systems to identify and match specific skills quickly. Their expert recruiters streamline the hiring process, allowing businesses to secure the perfect candidates much faster than traditional methods.

Y-Axis offers a vast pool of pre-vetted and referenced candidates who have undergone thorough evaluations and interviews. This ensures that employers meet only with exceptional candidates possessing the necessary skills and expertise relevant to their industry.

Yes, Y-Axis has industry-specific recruitment expertise. Their staff are experts in various sectors, allowing them to understand technical roles and identify transferable skills that might be overlooked by in-house recruitment teams. This specialization ensures a better match for diverse and intricate roles.

Y-Axis operates on a no-win, no-fee basis. If they cannot facilitate the hiring of a suitable candidate for your business, no fees are incurred. This ensures that their services, resources, and skills are fully committed to supplying top-tier candidates aligned with your business growth strategy.

Through continuous interactions with both clients and candidates, Y-Axis recruiters accumulate substantial industry knowledge. This in-depth market understanding allows them to offer invaluable insights and wise counsel, enhancing the recruitment process.

Absolutely. Y-Axis specializes in identifying and engaging passive talents—top-performing candidates who may not be actively looking for new opportunities. Their proactive approach ensures that these high-caliber professionals are discovered and considered for your job openings.

The application process is straightforward:
  • Register with Y-Axis: Create an account on their platform.
  • Select Employer Page: Navigate to the employer section.
  • Check the List: Review the available candidates or services.
  • Choose the Perfect Fit: Select candidates that best match your requirements.
  • Hire Them: Proceed with the hiring process.

Y-Axis has a significant impact with over 25 years of experience, a database of more than 10 million candidates, and a commitment to individual employer support. They ensure that candidates are verified and meet the highest professional standards, contributing to successful placements globally.

Y-Axis provides recruitment solutions tailored for international employers, recognizing the global transformation in the job market. They facilitate cross-border hiring across various fields beyond IT, including Engineering, Accounting & Finance, Administration, Hospitality, Healthcare, STEM, and more, helping companies source skilled professionals from different nations to support and expand their operations.
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