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Contact Center Specialist, Hourly Support 5, Facilities - Lakeland at Publix
Lakeland, FL 33815, USA - Full Time
Skills Needed
Maintenance, Management System, Quality Improvement, Management Skills, Crystal Reports, Escalation Process, Escalation, Reporting
Qualification
Diploma
Experience Required
Minimum 3 year(s)
HHF Communication and Marketing Director at Hood Huggers Foundation
Asheville, NC 28806, USA - Full Time
Skills Needed
Editing, Crm, Adobe Creative Suite, Event Planning, Constant Contact, Donor Engagement, Storytelling, Communications, Interpersonal Skills, Public Relations
Specialization
Marketing communications public relations or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 3 year(s)
MHE Assessor and Trainer at Mayflex UK Ltd
Birmingham, England, United Kingdom - Full Time
Skills Needed
Maintenance, Training Programs, Safety Culture, Root, Safety Regulations, Budget Constraints, Legal Requirements, 5s, Iso, Training, Kaizen, Ownership, Purchase Orders
Qualification
Graduate
Health and Safety Partner at Wessex Water
Bristol BS11 0YS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager of Benefits and Employee Relations at MGA Homecare
Colorado Springs, Colorado, USA - Full Time
Skills Needed
Discretion, Communication Skills, Hipaa, Employee Relations
Specialization
Human resources business administration or related field (required shrm-cp/phr certification a plus
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Bar Person Experienced at IFX Brian Kellys Bar
Ennis, County Clare, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Animal Attendant (Pet Boarding) at Kip
Purga QLD 4306, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager, Fund & Investment Operations at Vanguard
London, England, United Kingdom - Full Time
Skills Needed
Training
Specialization
Accounting, Finance
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Praktikum Systemadministration at montamo GmbH
10405 Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Maintenance Engineer (Training into Multi-Skilled) at Rise Technical Recruitment Limited
Exeter, England, United Kingdom - Full Time
Skills Needed
Training
Qualification
Graduate
CONTROLLER (M/W/D) at KRAHN Chemie GmbH
Hamburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Executive Assistant, Strategic Projects (f/m/d) at Corporate Units
Weinheim, , Germany - Full Time
Skills Needed
Technology, Business Strategy, Agile, Operational Excellence, International Environment, Social Intelligence
Specialization
STEM
Qualification
Graduate
IT Network Incident Manager and Team Lead at SITA Switzerland Sarl
London TW6, , United Kingdom - Full Time
Skills Needed
Global Teams, Reporting
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Mitarbeiter (m/w/d) Customer Service [befristet] at Dr Oetker
33617 Bielefeld, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Duaal Student Robot Programmeur at Gibas
Nijkerk, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Client Success & UX designer at Iceberg Finance Group
Toronto, ON M4W 3B8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Employee Communications Coordinator at Maximus
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Recruiter – Early Careers & Campus – Rolls-Royce at ams
Derby, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales Executive- FIANCIAL INESTMENTS at Vault Ventures
Dubai, , United Arab Emirates - Full Time
Skills Needed
Economics, Investment Advisory, Finance, Sca, Financial Services, Negotiation
Specialization
Finance business administration economics or related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Warehouse Operative at Alternative Heat
Dundalk, County Louth, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 20 year(s)
Contact Center Specialist, Hourly Support 5, Facilities - Lakeland at Publix
Lakeland, FL 33815, USA -
Full Time


Start Date

Immediate

Expiry Date

13 Sep, 25

Salary

62608.0

Posted On

15 Jun, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Maintenance, Management System, Quality Improvement, Management Skills, Crystal Reports, Escalation Process, Escalation, Reporting

Industry

Information Technology/IT

Description

DESCRIPTION

Are you interested in joining the largest employee-owned company in the United States? Do you have at least three years of customer service experience coordinating business activities or at least three years of experience in a Publix retail environment? Publix Super Markets is seeking a Contact Center Specialist to join our Facilities team!The purpose of this position is to receive service requests from Publix retail, support and corporate locations and through analysis to contribute to the reduction of maintenance and refrigeration expenses, outages and environmental concern using technology and problem resolution. This includes coordinating the activities of internal and external resources.

  • Responsible for providing break/fix service to a high volume of retail and support customers via phone call and email support
  • Responsible for daily call management tasks including but not limited to coordination, reporting, work load leveling, analysis and escalation
  • Responsible for participating in improvement efforts
  • Responsible for providing problem determination to resolve break/fix equipment issues
  • Communicating with vendor partners regarding follow ups and dispatching work orders

REQUIRED QUALIFICATIONS

  • High School Diploma or equivalent
  • 3 years of experience in the customer service field coordinating business activities, such as scheduling and vendor relations OR 3 years’ experience in a Publix retail environment
  • Basic knowledge and understanding of MS Office software and Internet usage.
  • Knowledge of Facility Services products and services
  • Experience using Computerized Maintenance Management System (Service Hub) and Crystal Reports (Service Hub Reporting)
  • Problem management skills
  • Knowledge of Escalation Process
  • Knowledge of Publix organizational structure
  • Continuous Quality Improvement
  • Ability to work well with others and be a team member
  • Show enthusiasm, initiative, and pride in work and
  • Show commitment to Publix’s mission.

PREFERRED QUALIFICATIONS

  • Associate’s Degree in Business or any other analytical discipline
  • 5 years of experience in the customer service field coordinating business activities, such as scheduling and vendor relations OR 5 years’ experience in a Publix retail environment
Responsibilities
  • Responsible for providing break/fix service to a high volume of retail and support customers via phone call and email support
  • Responsible for daily call management tasks including but not limited to coordination, reporting, work load leveling, analysis and escalation
  • Responsible for participating in improvement efforts
  • Responsible for providing problem determination to resolve break/fix equipment issues
  • Communicating with vendor partners regarding follow ups and dispatching work order
Contact Center Specialist, Hourly Support 5, Facilities - Lakeland at Publix
Lakeland, FL 33815, USA - Full Time
Skills Needed
Maintenance, Management System, Quality Improvement, Management Skills, Crystal Reports, Escalation Process, Escalation, Reporting
Qualification
Diploma
Experience Required
Minimum 3 year(s)
HHF Communication and Marketing Director at Hood Huggers Foundation
Asheville, NC 28806, USA - Full Time
Skills Needed
Editing, Crm, Adobe Creative Suite, Event Planning, Constant Contact, Donor Engagement, Storytelling, Communications, Interpersonal Skills, Public Relations
Specialization
Marketing communications public relations or related field (or equivalent experience
Qualification
Graduate
Experience Required
Minimum 3 year(s)
MHE Assessor and Trainer at Mayflex UK Ltd
Birmingham, England, United Kingdom - Full Time
Skills Needed
Maintenance, Training Programs, Safety Culture, Root, Safety Regulations, Budget Constraints, Legal Requirements, 5s, Iso, Training, Kaizen, Ownership, Purchase Orders
Qualification
Graduate
Health and Safety Partner at Wessex Water
Bristol BS11 0YS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager of Benefits and Employee Relations at MGA Homecare
Colorado Springs, Colorado, USA - Full Time
Skills Needed
Discretion, Communication Skills, Hipaa, Employee Relations
Specialization
Human resources business administration or related field (required shrm-cp/phr certification a plus
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Bar Person Experienced at IFX Brian Kellys Bar
Ennis, County Clare, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Animal Attendant (Pet Boarding) at Kip
Purga QLD 4306, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Manager, Fund & Investment Operations at Vanguard
London, England, United Kingdom - Full Time
Skills Needed
Training
Specialization
Accounting, Finance
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Praktikum Systemadministration at montamo GmbH
10405 Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Maintenance Engineer (Training into Multi-Skilled) at Rise Technical Recruitment Limited
Exeter, England, United Kingdom - Full Time
Skills Needed
Training
Qualification
Graduate
CONTROLLER (M/W/D) at KRAHN Chemie GmbH
Hamburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Executive Assistant, Strategic Projects (f/m/d) at Corporate Units
Weinheim, , Germany - Full Time
Skills Needed
Technology, Business Strategy, Agile, Operational Excellence, International Environment, Social Intelligence
Specialization
STEM
Qualification
Graduate
IT Network Incident Manager and Team Lead at SITA Switzerland Sarl
London TW6, , United Kingdom - Full Time
Skills Needed
Global Teams, Reporting
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Mitarbeiter (m/w/d) Customer Service [befristet] at Dr Oetker
33617 Bielefeld, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Duaal Student Robot Programmeur at Gibas
Nijkerk, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Client Success & UX designer at Iceberg Finance Group
Toronto, ON M4W 3B8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Employee Communications Coordinator at Maximus
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Recruiter – Early Careers & Campus – Rolls-Royce at ams
Derby, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales Executive- FIANCIAL INESTMENTS at Vault Ventures
Dubai, , United Arab Emirates - Full Time
Skills Needed
Economics, Investment Advisory, Finance, Sca, Financial Services, Negotiation
Specialization
Finance business administration economics or related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Warehouse Operative at Alternative Heat
Dundalk, County Louth, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 20 year(s)

Why Choose Y-Axis Employer Firm?

Y-Axis Recruitment firm provides:

  1. Easy access to get the best workforce
  2. Millions of database for top occupations
  3. Individual Employer support
  4. Find the perfect fit to scale up your business
  5. High Professional Standard
  6. Advanced software tools

Recruitment Solution for International Employers

Global companies believe ‘Talented workforce makes an impact!’ The global job market has transformed over time, with companies worldwide now willing to recruit talent from different nations. Countries with fast-growing economies are in dire need of skilled workers, and top MNCs are ready to bring in international employees to fill significant roles that are crucial for supporting and expanding their business operations.

As a result, international employment opportunities have surged, providing professionals with job openings abroad. Many skilled professionals are also eager to relocate to other countries for work, seeking higher salaries and a better standard of living.

To fulfill all these requirements, recruiters worldwide are showing a great interest in global talent, as cross-border hiring is on the rise. Skilled professionals are being sought after for various fields beyond IT, including Engineering, Accounting & Finance, Administration, Hospitality, Healthcare, STEM, and others.

Benefits of Choosing Y-Axis Recruitment Firm

Accelerated Recruitment

Using our large database and connections, along with advanced systems to find specific skills, our expert recruiters can speed up the hiring process, getting you the perfect candidates much faster.

Exceptional Talent

Choosing Y-Axis recruitment services enhances your chances of encountering exceptional candidates possessing the requisite skills and expertise in your industry. We offer a vast talent pool of pre-vetted and referenced individuals, ensuring your meetings are only with candidates who have undergone thorough evaluation and interviews.

Industry-Specific Recruitment Expertise

With your business's expansion and transformation, your in-house recruitment team may be tasked with intricate interviews across various roles unfamiliar to them. Our staff are experts in sector-specific recruitment, affording us superior understanding of technical roles and their associated skills. We have the proficiency to identify transferable skills pertinent to your job vacancies that might be overlooked within your organization.

Dedication to Client Service

A significant portion of a recruiter's work is performed prior to any potential compensation from our client. In the event that no candidate is hired, no fees are incurred for services rendered. If we cannot facilitate your business effectively, you owe us nothing. This guarantees that our services, resources, and skills are committed to supplying you with the top-tier candidates that align with your business growth strategy – those whose dream job is to be a part of your team.

In-depth Market Knowledge

Through continuous interactions with clients and candidates, top-tier recruiters amass substantial knowledge about the industry they serve. They are well-positioned to offer invaluable insights and wise counsel, which are integral to their role.

Broad Outreach

Not all top-performing candidates are actively seeking new job opportunities. These 'passive talents' as identified by Y-Axis recruitment firm, may require additional time to discover.

Our Commitment

Above all, our dedicated team relentlessly strives to fulfill your recruitment needs. Our primary objective is to source elite talent who aspire to contribute to your business.

How to Apply?

  1. Register with us
  2. Select Employer page
  3. Check the list
  4. Choose the perfect fit
  5. Hire them

Our Impact

  1. Verified Candidates
  2. 25+ Years Experience
  3. 10 Million+ Candidate Database
  4. Individual Employer Support

Frequently Asked Questions

Y-Axis Recruitment Firm provides easy access to a top-tier workforce through a vast database of millions of candidates across various occupations. They offer individual employer support, ensuring businesses find the perfect fit to scale up, maintain high professional standards, and utilize advanced software tools for efficient recruitment. Additionally, they offer recruitment solutions for international employers looking to hire global talent.

Y-Axis leverages its extensive database, strong industry connections, and advanced recruitment systems to identify and match specific skills quickly. Their expert recruiters streamline the hiring process, allowing businesses to secure the perfect candidates much faster than traditional methods.

Y-Axis offers a vast pool of pre-vetted and referenced candidates who have undergone thorough evaluations and interviews. This ensures that employers meet only with exceptional candidates possessing the necessary skills and expertise relevant to their industry.

Yes, Y-Axis has industry-specific recruitment expertise. Their staff are experts in various sectors, allowing them to understand technical roles and identify transferable skills that might be overlooked by in-house recruitment teams. This specialization ensures a better match for diverse and intricate roles.

Y-Axis operates on a no-win, no-fee basis. If they cannot facilitate the hiring of a suitable candidate for your business, no fees are incurred. This ensures that their services, resources, and skills are fully committed to supplying top-tier candidates aligned with your business growth strategy.

Through continuous interactions with both clients and candidates, Y-Axis recruiters accumulate substantial industry knowledge. This in-depth market understanding allows them to offer invaluable insights and wise counsel, enhancing the recruitment process.

Absolutely. Y-Axis specializes in identifying and engaging passive talents—top-performing candidates who may not be actively looking for new opportunities. Their proactive approach ensures that these high-caliber professionals are discovered and considered for your job openings.

The application process is straightforward:
  • Register with Y-Axis: Create an account on their platform.
  • Select Employer Page: Navigate to the employer section.
  • Check the List: Review the available candidates or services.
  • Choose the Perfect Fit: Select candidates that best match your requirements.
  • Hire Them: Proceed with the hiring process.

Y-Axis has a significant impact with over 25 years of experience, a database of more than 10 million candidates, and a commitment to individual employer support. They ensure that candidates are verified and meet the highest professional standards, contributing to successful placements globally.

Y-Axis provides recruitment solutions tailored for international employers, recognizing the global transformation in the job market. They facilitate cross-border hiring across various fields beyond IT, including Engineering, Accounting & Finance, Administration, Hospitality, Healthcare, STEM, and more, helping companies source skilled professionals from different nations to support and expand their operations.
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