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Jobs Search
Start Date
Immediate
Expiry Date
23 Apr, 25
Salary
0.0
Posted On
24 Jan, 25
Experience
5 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Good communication skills
Industry
Outsourcing/Offshoring
YOUR PROFILE
A BIT ABOUT US
Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on 6 continents. We’ve 3,500+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.
By joining our team, on the (Technical) Manager (f/m/d) Customer Success position, you will be a part of our Customer Success Team in Frankfurt and ensure that the contractually agreed services are delivered to our red-carpet clients. You will be accountable for the end to end holistic delivery of the agreed operational service, managing the customer interface on all elements of the operational contract across internal functions, processes and people building a stronger relationship. Your goal will be to increase the understanding of the customer and develop continuous improvement programs focused on enhancing the customer’s operational experience.