REQUIREMENTS:

• Diploma or Degree in IT/ Communications/ Electronics Engineering/ majoring in network and systems communications technologies preferred.
• Good experience/knowledge in the following:
• Active Directory, Network / Security administration and configuration (CCNA/CCNP/ MCSE preferred)
• Well-versed and capable in implementation and design for VMWare and or Hyper-V environment preferred.
• Capable to administer Microsoft 365 for Onboarding/ Offboarding processes, editing access rights policies, and implementing controls preferred. (Else training will be provided.)
• Minimum to have 3 years of relevant working experience in a similar industry.
• Good team player with strong analytical, communication, and troubleshooting skills.
• Candidate must have a relentless attitude and take responsibility and ownership of customer problems, from start to resolution.
• Independent personality and also versatile as a Good team player when working on projects within a team.
• Able to work ad-hoc extended hours on Network / Server Setup / Migration during deployment projects.

• 1st Level and partial 2nd Level support for clients on daily operations.
• Manage and resolve daily raised tickets on the floor.
• Well-versed in Microsoft Operating System platform with Microsoft Exchange support.
• Provide Local & Wide Area Network support including the ability to manage and troubleshoot problems on Firewalls, Routers, Switches, Printers and etc.
• Provide daily service reports at the client’s site upon work completion.
• To provide / update Systems and Network Audit documentation.
• To provide recommendations to clients’ network infrastructure on upgrades or tech refresh based on documentation compilation.