Food & Beverage Supervisor at Hyatt Centric Melbourne:
Hyatt Centric Melbourne is seeking a passionate and experienced Food & Beverage Supervisor to join our dynamic team.
This is an exciting opportunity for a motivated hospitality professional to play a key role in delivering exceptional guest experiences across our restaurant and events operations. You will support daily operations, lead a high-performing team, and uphold Hyatt’s premium service standards.
Some of the responsibilities include:
- Supervise and support Food & Beverage team members to deliver Supervise and support Food & Beverage team members to deliver professional hospitality service
- Oversee daily restaurant and event operations
- Manage cash handling procedures, including opening and closing registers
- Train and onboard new employees in line with Hyatt standards
- Ensure compliance with hygiene, food safety, and OHS requirements
- Support the implementation of Hyatt brand standards and service excellence
- Respond to guest complaints, coordinate with team members, and follow up to ensure issues are resolved satisfactorily.
Qualifications
About You:
- 2 years minimum of experience as a Supervisor in a fast-paced 5 star hotel restaurant environment
- Minimum 2 years of section waiter experience
- Ability to work flexible hours, including weekends and public holidays
- Strong guest service skills
- Excellent communication, problem-solving ability and can do mindset
- Barista experience or the ability to prepare quality coffee is highly regarded.
- Sound knowledge of food, wine, and beverage service
What we offer:
- The opportunity to lead a distinctive premium restaurant and bar in central Melbourne
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- The opportunity to work alongside an experienced culinary and hospitality team
- Access to Hyatt’s global career development opportunities and team member benefits
- Discounted accommodation and dining across participating Hyatt properties