The successful Freight Forwarder will support and oversee forwarding activities on behalf of the business and its parent company, managing shipments from quotation through to invoicing and ensuring customers receive a first-class service throughout the process.

As a Freight Forwarder, your responsibilities will include:

• Managing freight movements from initial customer enquiry through to final invoicing.
• Handling UK and international import and export customs formalities, including customs entries and related documentation.
• Preparing competitive quotations and maintaining excellent customer communication throughout the shipment lifecycle.
• Negotiating rates with shipping lines, hauliers and logistics providers to achieve the best commercial outcomes.
• Coordinating shipments across key trade lanes including Iberia, Italy, Benelux and China.
• Identifying opportunities to improve operational efficiency, service delivery and customer satisfaction.
• Resolving operational issues quickly and effectively whilst maintaining service excellence.

To be considered for this Freight Forwarder position, you will ideally have:

• Previous experience within freight forwarding, shipping, logistics or import/export operations.
• Strong knowledge of import and export customs procedures and customs entries.
• Understanding of shipping lines operating within Iberian, Italian, Benelux and Chinese markets.
• Knowledge of EU road freight operations.
• Strong negotiation skills with experience dealing with carriers, shipping lines and transport providers.
• Excellent communication skills with the ability to build relationships at all levels.
• Good working knowledge of Microsoft Excel and Microsoft Word.
• Experience with Destin8 would be advantageous but is not essential.
• A proactive approach with strong problem-solving skills and the ability to work independently or as part of a team.