Position title NDIS Plan Management Officer
Position holder Vacant
Program NDIS
Funded by Grampians Community Health
Based at location Stawell

Responsible to • Program Leader NDIS

• Lead NDIS Plan Manager
• Manager Aged and Disabilty
• General Manager Health, Aged and Disabilty Services
• Chief Executive Officer

Direct reports • NIL
Award Health and Allied Services Managers and Administrative Workers
Victorian Stand-Alone Community Health Services Multi-Employer
Enterprise Agreement 2022-2026
Classification Grade 3
Hourly rate $42.83 Annual $84,632
Status Full Time
Hours per week 38

POSITION SUMMARY

Grampians Community Health is a service provider to participants of the National Disability
Insurance Scheme (NDIS).
Plan Management provides a responsive and quality service to claim participant funds from
the NDIS and pay providers on behalf of NDIS participants.
The NDIS Plan Management Officer will pay service providers through an invoicing system
and advise participants regarding what supports may be claimed.

QUALIFICATIONS

• Tertiary qualifications in accounting and/or book-keeping.

DEMONSTRATED SKILLS AND EXPERIENCE

• High level verbal and written communication skills that enable effective and appropriate

communication with a broad range of people at all levels.

• Ability to maintain confidentiality at all times.
• Demonstrated knowledge and application of computer software, including Microsoft

Office and the Internet.

• Demonstrated ability to contribute to positive workplace culture and practices.

1. Support NDIS Participants with financial plan management service including:

• Setup and management of annual NDIS budgets
• Liaise with key stakeholders including National Disability Insurance Scheme, NDIS

participants and service providers

• Payment of participant purchased supports to providers.

1. Set up and facilitate the plan management establishment meeting with participants when

required:

• Explain the role and expectations of a plan manager and how plan management

funding works

• Clarify who will be involved in the plan management relation
• Co-design elements of service with the participant
• Obtain a participant’s preferences of service.

1. Provide guidance to participants regarding supports that they can access.
2. Data management via NDIS web-based portal and MYP system, including LanternPay.
3. Management of data and case notes through excel and AlayaCare Data Management
   system in accordance with GCH and NDIS guidelines.
4. Work in conjunction with GCH NDIS business administration and finance programs.
5. Regularly monitor and update plan Management procedure manual.
6. Develop and foster collaborative relationships with key stakeholders both internally and
   externally.
7. Participate in internal GCH meetings and peer collaboration.
8. Provide supervision and support to students as required.
9. Other duties commensurate with current skills and experience as agreed with the
   Program Leader, Manager, General Manager or the Chief Executive Officer.