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Customer Service Advisor at British Gas
Edinburgh EH5 1SG, , United Kingdom - Full Time
Skills Needed
Wellbeing, Financial Services, Analytical Skills, Salesforce, Health, Life Insurance, Communication Skills, Profit Sharing, Crm Software
Qualification
Graduate
DCO Lead at Tetra Tech
London, England, United Kingdom - Full Time
Skills Needed
Private Sector, Groups, Participation, Environmental Science, Leadership, Decision Making, Progression, Natural Resources, Professional Development, Access
Specialization
Planning environmental science or equivalent
Qualification
Graduate
Accounts Receivable and Billing specialist at Hays Recruitment
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Remortgage Conveyancer at Simplify Group
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Team Member - Part Time at Lovisa
Warrington WA1 1QB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Specialist / Senior Clinical Cardiac Physiologist at Kings College Hospital NHS Foundation Trust
London SE5 9RS, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Projects Manager - Local Authorities and Local Visitor Economy Par at Accessable
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Higher Education
Qualification
Diploma
Executive Assistant – High-Growth Business Operations Support at Snaphunt
Panamá, , Panama - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Ad Operations Manager (m/f/d) at bwise Media AG
Wien, W, Austria - Full Time
Skills Needed
Sports Media, English, Campaign Management, Platforms, Asana, Media Planning
Qualification
Graduate
Project assistant at Apex
1020 Brussels, , Belgium - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Activities Co-ordinator at Ashgill Care Home
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Sales Assistant at Dondi Salotti srl
Pesaro, Marche, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Customer Business Development Manager at Unilever
Singapore, , Singapore - Full Time
Skills Needed
Business Requirements, Ecommerce, Modern Trade, Communication Skills, Shopper Marketing, Management Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Test Automation Engineer (m/w/d) at CompuGroup Medical
Linz, OÖ, Austria - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Quantitative Data Scientist at Deutsche Bank
London, England, United Kingdom - Full Time
Skills Needed
Technical Subject Matter, Mathematics, Datasets, Kdb, Deep Learning, Probability, Python, Java, Original Research, C++, Statistics
Qualification
Graduate
(Senior) Quality Assurance Engineer - Fokus Backend (m/w/d) at DKB
10117 Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Working Student / Intern (f/m) - Portfolio and Project Management Support at SAP
69190 Walldorf, , Germany - Full Time
Skills Needed
Foreign Languages, Analytical Skills, Programming Languages, Ux, Copies, Jira, Confluence, English, Economics, Microsoft Office, Internships, Design, Scrum
Specialization
One of the following areas design economics or similar
Qualification
Graduate
IT Support Engineer at Dynatrace
Graz, ST, Austria - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
E-Business Strategic Development Assistant Manager at Beiersdorf AG
Jakarta, , Indonesia - Full Time
Skills Needed
Connections, Collaboration, It, Creativity
Qualification
Graduate
IT Project Manager at Abacus Group LLC
Sittingbourne, England, United Kingdom - Full Time
Skills Needed
Presentation Skills, Sharepoint, Leadership Skills, Microsoft Project, Professional Manner, Stressful Situations, Azure
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Advisor at British Gas
Edinburgh EH5 1SG, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 25

Salary

33640.0

Posted On

17 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Wellbeing, Financial Services, Analytical Skills, Salesforce, Health, Life Insurance, Communication Skills, Profit Sharing, Crm Software

Industry

Outsourcing/Offshoring

Description

JOB SUMMARY

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience with our financial services. The ideal candidate will possess strong communication skills and the ability to analyse customer needs effectively.

SKILLS

  • Previous experience in financial services is advantageous but not essential.
  • Proficiency in Salesforce or similar CRM software is desirable.
  • Exceptional verbal and written communication skills, with the ability to convey information clearly and concisely.
  • Strong analytical skills to assess customer needs and provide tailored solutions.
  • Ability to work well under pressure while maintaining a positive attitude.
  • Excellent organisational skills with attention to detail.
    Join our team as a Customer Service Representative and contribute to creating outstanding experiences for our customers!
    Job Type: Full-time
    Pay: £29,000.00-£33,640.00 per year

Additional pay:

  • Bonus scheme
  • Quarterly bonus

Benefits:

  • Bereavement leave
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Gym membership
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Paid volunteer time
  • Profit sharing
  • Sick pay
  • Store discount
  • Work from home

Work Location: Hybrid remote in Edinburgh EH5 1SG
Reference ID: R007404

Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide information about financial services, products, and policies to assist customers in making informed decisions.
  • Resolve customer complaints and issues by identifying the root cause and implementing effective solutions.
  • Maintain accurate records of customer interactions and transactions using Salesforce.
  • Collaborate with team members to improve service delivery and enhance customer satisfaction.
  • Analyse customer feedback to identify trends and areas for improvement in service quality.
  • Participate in training sessions to stay updated on new products, services, and procedures.
Customer Service Advisor at British Gas
Edinburgh EH5 1SG, , United Kingdom - Full Time
Skills Needed
Wellbeing, Financial Services, Analytical Skills, Salesforce, Health, Life Insurance, Communication Skills, Profit Sharing, Crm Software
Qualification
Graduate
DCO Lead at Tetra Tech
London, England, United Kingdom - Full Time
Skills Needed
Private Sector, Groups, Participation, Environmental Science, Leadership, Decision Making, Progression, Natural Resources, Professional Development, Access
Specialization
Planning environmental science or equivalent
Qualification
Graduate
Accounts Receivable and Billing specialist at Hays Recruitment
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Remortgage Conveyancer at Simplify Group
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Team Member - Part Time at Lovisa
Warrington WA1 1QB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Specialist / Senior Clinical Cardiac Physiologist at Kings College Hospital NHS Foundation Trust
London SE5 9RS, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Projects Manager - Local Authorities and Local Visitor Economy Par at Accessable
Remote, Scotland, United Kingdom - Full Time
Skills Needed
Higher Education
Qualification
Diploma
Executive Assistant – High-Growth Business Operations Support at Snaphunt
Panamá, , Panama - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Ad Operations Manager (m/f/d) at bwise Media AG
Wien, W, Austria - Full Time
Skills Needed
Sports Media, English, Campaign Management, Platforms, Asana, Media Planning
Qualification
Graduate
Project assistant at Apex
1020 Brussels, , Belgium - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Activities Co-ordinator at Ashgill Care Home
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Sales Assistant at Dondi Salotti srl
Pesaro, Marche, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Customer Business Development Manager at Unilever
Singapore, , Singapore - Full Time
Skills Needed
Business Requirements, Ecommerce, Modern Trade, Communication Skills, Shopper Marketing, Management Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Test Automation Engineer (m/w/d) at CompuGroup Medical
Linz, OÖ, Austria - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Quantitative Data Scientist at Deutsche Bank
London, England, United Kingdom - Full Time
Skills Needed
Technical Subject Matter, Mathematics, Datasets, Kdb, Deep Learning, Probability, Python, Java, Original Research, C++, Statistics
Qualification
Graduate
(Senior) Quality Assurance Engineer - Fokus Backend (m/w/d) at DKB
10117 Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Working Student / Intern (f/m) - Portfolio and Project Management Support at SAP
69190 Walldorf, , Germany - Full Time
Skills Needed
Foreign Languages, Analytical Skills, Programming Languages, Ux, Copies, Jira, Confluence, English, Economics, Microsoft Office, Internships, Design, Scrum
Specialization
One of the following areas design economics or similar
Qualification
Graduate
IT Support Engineer at Dynatrace
Graz, ST, Austria - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
E-Business Strategic Development Assistant Manager at Beiersdorf AG
Jakarta, , Indonesia - Full Time
Skills Needed
Connections, Collaboration, It, Creativity
Qualification
Graduate
IT Project Manager at Abacus Group LLC
Sittingbourne, England, United Kingdom - Full Time
Skills Needed
Presentation Skills, Sharepoint, Leadership Skills, Microsoft Project, Professional Manner, Stressful Situations, Azure
Qualification
Graduate
Experience Required
Minimum 2 year(s)

Frequently Asked Questions

Generally, most of the countries look for applicants, who are skilled in their occupation with at least 3+ years of experience, possessing a bachelor’s degree or higher qualification, who can also prove their proficiency in the English language through various internationally recognized tests. Further for a few countries where applicants have blood relatives already residing or applicants having an offer of employment from an employer in the migrating country will be preferred.

Countries like Canada, Australia, and New Zealand offer relatively easier PR pathways for Indians due to their immigrant-friendly policies. Canada provides options like Express Entry and Provincial Nominee Programs for skilled workers, while Australia uses a points-based system with visas such as Subclass 189 and 190.

The best country to migrate from India depends on your priorities and qualifications. Canada is ideal for its immigrant-friendly policies, excellent healthcare, and job opportunities through programs like Express Entry. Australia offers a high standard of living, beautiful landscapes, and a points-based PR system for skilled workers. New Zealand is perfect for those seeking a peaceful lifestyle and career opportunities in in-demand fields. Each country has its own advantages, so choose based on your goals and skills.

The easiest country to immigrate to depends on your profile, but Canada is widely considered the top choice due to its straightforward Express Entry system and Provincial Nominee Programs. Australia is also a great option with its points-based system favoring skilled workers. New Zealand is ideal for those with in-demand skills, offering a peaceful lifestyle and simplified residency processes. Portugal provides an easy path through its D7 Visa for individuals with sufficient income or savings.
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