Athena is a creative place for leaders, risk-takers, creative thinkers and boundary-pushers. We partner with organizations looking to transform their presence, reputation, and performance. For over ten years, we’ve delivered business insights, marketing strategies, and brand activations for leading organizations in industries ranging from telecommunications to major league sports.
Our people make Athena, Athena. They’re what help set us apart from traditional ad agencies and consultancies. As a Philadelphia Inquirer Top Workplace for three years running, we take pride in fostering a work environment where passion meets excellence. Our people are solutions-oriented individuals who eagerly roll up their sleeves to make work that works while sharing a couple of laughs along the way.

THE SKILLS AND EXPERIENCE YOU SHOULD HAVE:

• Strong demonstrable experience in digital and social media analytics or desire to learn
• Ability to actively derive insights from digital and social data.
• Passion for analysis and problem-solving.
• Commitment to going above and beyond for clients.
• Strong written, verbal, and online communication skills, with an understanding of how to follow and incorporate consistent tone and simplify complex ideas.
• Experience developing presentation templates and understanding of large corporate environments.
• Excellent MS Excel and PowerPoint skills.
• Highly organized with strong attention to detail.

ABOUT THE ROLE

As an Optimization and Reporting Analyst, you’ll be a part of our growing team of Social Media Intelligence experts. You’ll work closely with the account leader and our clients to uncover new opportunities to deliver insights and enhance business strategy and customer experience. Our social listening capabilities are a premium service that we offer to our clients—providing in-depth, detailed data to support communications efforts and the online presence of our clients.
We’re looking for individuals with an interest in data analytics, who are ambitious, highly motivated, and enjoy translating complex narratives and data into digestible communications that inform client action. We work in a spirited, fast-paced, and ever-changing environment, so we are looking for someone who can hit the ground running and thrive in this setting.

WHAT YOU’LL BE RESPONSIBLE FOR:

• Monitoring and identifying digital content in real time to support crises comms efforts.
• Interpreting social and media data and determining trends within large amounts of social data, facts, and figures.
• Daily social listening and comprehensive analytics reports in support of clients’ brand and business priorities.
• Analyzing competitive landscape and responses to key topics.
• Presenting findings and translating data into insightful stories for C-suite executives.
• Understanding and staying up to date with client brand priorities, including announcements, events, public relations issues, and industry news.
• Proofing materials to ensure high quality and consistent output.
• Developing approaches to improve social listening efforts and automating processes.
• Effectively working as part of a team of social media experts.
• Contribute to reaching organizational goals by being flexible and working in a team environment.