Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1,500+ companies to deliver a new kind of learning that’s transforming today’s workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.
But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.

• Lead high-impact, cross-functional research that directly shapes product and business strategy.
• Build a unified, searchable, taggable insight repository that empowers teams to self-serve and trust research as a source of truth.
• Ensure research insights are applied across the business—collaborating with Product Directors and Group Leads to influence roadmaps, priorities, and decisions.
• Champion the voice of both customers and learners at the executive level, while supporting teams to take ownership of insight locally.
• Establish and scale regular “User Connect Sessions” where product teams join customer calls and/or conduct lightweight research weekly.
• Actively contribute to experience reviews, embedding customer insights in every journey and interface.
• Run quarterly insight playbacks to surface the top customer and learner pain points that inform leadership priorities.
• Operate as a 60:40 player-coach: drive insight work directly while building, managing, and mentoring a high-performing research team.
• Support direct reports with clear development goals and timely, consistent feedback. Inspire and upskill the team with latest UXR thought leadership and best practice
• Continually raising the bar and quality of research at Multiverse through improved UXR ops and impact tracking
• Leverage AI tools to streamline research workflows—e.g. synthesis, tagging, pattern recognition—while maintaining rigour and ethics.
• Enable non-researchers to confidently run foundational research and gather insight through training, coaching, and ops support.
• Create and track research KPIs to show impact on business outcomes such as retention and CSAT.