BACKGROUND

UNV’s New York Office (NYO) promotes volunteers and volunteerism through partnership development with Permanent Missions to the UN, UN partners headquartered in New York, civil society organizations and other NY-based partners. It monitors policy and strategy developments at the UN in New York and contributes to UN Volunteer mobilization by developing and promoting volunteer solutions within the UN system, coordinating closely with UNV headquarters, regional offices, and field units.
The UNV Regional Offices (RO) provide oversight and strategic guidance to the UNV Field Units in their respective geographical assignments and are mainly accountable for the placement of UN Volunteers mobilized for the UN system focused on peace, development, and humanitarian needs. Furthermore, the Regional Offices represent and strategically position UNV and bring UNV’s services and solutions closer to its partners from governments, UN entities, civil society, and the private sector. The Regional Offices also lead the scoping and delivery of UNV’s advisory service offer on volunteer infrastructure.
Reporting to the Manager, Regional Office/Chief, New York Office, and with the technical guidance of the Programme Specialist at the Volunteer Solutions Section (VSS) at headquarters, the Programme Associate, Online Volunteering is responsible for OV service provision and delivery. He/she contributes to and supports the Online Volunteer demand generation, forecasting and advocacy efforts of the UNV New York and Regional Offices and Field Units (FUs) to increase engagement and demand of Online Volunteers with a focus on the UN system, with the goal to achieve the UNV Strategic Framework targets and expand volunteering opportunities.
Moreover, s/he supports Online Volunteering knowledge management and, under the technical guidance of the Programme Specialist, provides input for the refinement of the corporate OV offer, strategy, applications, and policy. The Programme Associate, Online Volunteering works in close collaboration with the Volunteer Solutions Sections, the Volunteer Services Center, the External Communications and Relations Section, the Executive Office, the Information and Communications Technology Section (ICTS), and the Volunteer Advisory Services Section, to refine and improve the UNV Online Volunteering offer.

3. KNOWLEDGE GENERATION AND MANAGEMENT

• Support the codification, exchange and sharing of UNV offer and OV -related knowledge;
• In coordination with the regional communications team, support the Regional or New York Office in delivering OV-related webinars, producing visibility tools, and drafting knowledge products;
• Closely follow OV collaborations by partners and support the Communication team to collect information, draft stories, articles, social media posts and other relevant materials for the website, social media channels and knowledge sharing;
• Build capacities of the regional team on OV;
• Conduct research on digital or online volunteering trends and services or similar product line approaches and marketing;
• In coordination with the regional communications team, provide input for internal and external presentations, communications, leaflets and guidance notes;
• Contribute to development and implementation of marketing plans for OV
• Collect and enhance knowledge base with good practices and innovative solutions for OV.

REQUIRED SKILLS AND EXPERIENCE

Education:

• Secondary education with technical training in business administration or related areas is required.
• A university degree (Bachelor’s degree) in business administration or related area will be given due consideration, but it is not a requirement.

Experience:

• A minimum of 6 years (with secondary education) or 3 years (with bachelor’s degree) of progressively responsible work experience at the national and/or international level in project management, international development, partnerships relations or relevant programmes is required
• Experience with a volunteer involving organization, UN or other international development organization is an asset
• Experience in developing countries is desirable
• Experience in drafting and formulation and editing of reports is an asset
• Sound command of personal computers and corporate office software packages (MS Word, Excel, ERP, Sales Force, etc.); and email/internet; familiarity with database management; and office technology equipment
• Fluency in English

RIGHT TO SELECT MULTIPLE CANDIDATES

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.