Job Summary
Looking for a role that challenges you while making an impact on products people use every day?
IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products.
The Food Ingredient – North America - Inside Sales - Customer Care Department is seeking a detail-oriented, out-of-the-box thinker, Pricing Specialist to join our team
The role is based in New Century, KS, but it can be a fully remote role.
Be part of a dynamic and inclusive team where together we can achieve greatness and make a real impact. Your potential is our inspiration!

Where You’ll Make a Difference

• Ensure accurate and timely pricing by managing all price entries in Price Force across all business units and coordinating pricing credits, rebills, and tariff surcharges.
• Monitor and resolve open order issues, including missing prices and changes to payment terms, using tools like the Order Orchestration and Management Report to maintain order integrity.
• Generate and deliver pricing reports at mid-year, year-end, or upon request, supporting strategic decision-making and financial transparency.
• Coordinate customer and account updates, including new customer setups, account manager changes, and payment term adjustments, ensuring seamless transitions and data accuracy.
• Manage Price Force ticketing from issuance to resolution, ensuring pricing-related requests are addressed efficiently and effectively.
• Support onboarding and compliance by setting up Delegation of Authority for new employees and ensuring pricing processes align with internal controls.
• Collaborate cross-functionally with account managers, sales directors, Customer Master Group, Finance, product managers, and customer service to resolve pricing and order-related issues.
• Lead Canada-specific pricing operations, including US Dollar–Canadian Dollar exchange rate adjustments, freight/customs invoice approvals, and Canadian Environmental Protection Act -compliant material setups.
• Troubleshoot daily operational challenges to maintain high levels of customer satisfaction and ensure smooth execution of pricing and order management tasks.

What Makes You the Right Fit

• Proven SAP Order to Cash experience, with a minimum of 2 years preferred, ensuring familiarity with core systems and processes, and possessing a high school diploma, General Education Diploma, or higher.
• Meticulous attention to detail, consistently delivering accurate and high-quality work across pricing and order management tasks.
• Quick learner with a growth mindset, eager to acquire new skills through training and team guidance.
• Self-starter mentality, capable of independently managing new responsibilities after initial onboarding.
• Collaborative team player, open to direction while actively contributing to process improvements and team success.
• Strong problem-solving and time management skills, adept at navigating complex tasks and meeting deadlines in a dynamic environment.
• Project management capabilities, with the ability to juggle multiple priorities and drive initiatives forward.
• Experienced in cross-functional collaboration, thriving in fast-paced settings alongside teams from Sales, Finance, Customer Service, and more.
• Technologically proficient, with a solid command of Microsoft Office and other business applications, supporting efficient and effective work execution.

Why Choose Us

Join a team where your skills will be challenged and your contributions truly valued. This role offers:

• Remote work, competitive benefits (Health, Vision, Dental), and parental leave.
• A dynamic and fast-paced environment where no two days are the same, keeping you engaged

and energized.

• A secure and stable career path, with consistent demand for your expertise and room to grow.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit
IFF.com/careers/workplace-diversity-and-inclusion
to learn mor

• Remote work, competitive benefits (Health, Vision, Dental), and parental leave.
• A dynamic and fast-paced environment where no two days are the same, keeping you engage