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Product Manager, Conversational AI for Customer Service (f/m/d) at Auto1 Group
1BK, , Germany - Full Time
Skills Needed
Metrics, Decision Making, Analytical Skills, Product Management, Communication Skills, Agile Environment, Twilio
Qualification
Graduate
Associate Physician - Vascular Surgery at Nova Scotia Health Authority
Halifax, NS B3K 4N1, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Performs and documents admission history and physical examinations progress notes discharge summaries death certificates etc.
Qualification
Trade Certificate
Electrician (Domestic Testing) at Ernest Gordon Recruitment Limited
Epsom, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
School Administrator/Receptionist at Element Recruitment
Bristol, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Administrative Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Chiller Engineer at Bennett Game Recruitment Limited
Bristol, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Account Manager, Lex Autolease Corporate at Lloyds Banking Group
Stockport, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Payroll Specialist at Thorpe Molloy McCulloch Recruitment
Aberdeen, Scotland, United Kingdom - Full Time
Skills Needed
Payments, Teamwork, Analytics
Qualification
Graduate
Praktikant Wärmemarkt und Energiesysteme (m/w/d) at Fichtner GmbH Co KG
Stuttgart, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Regulatory Reporting Officer (Mat Leave) at evoke
Leeds, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Shift Supervisor at Tim Hortons
Burlington, ON L7M 4B8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Field Supervisor at Arelli Commercial Cleaning
Mississauga, ON, Canada - Full Time
Skills Needed
English, Communication Skills, Commercial Cleaning, Mobile Applications, Flexible Schedule
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Shift Supervisor at The Burnt Tongue
Hamilton, ON L8P 4B3, Canada - Full Time
Skills Needed
Food Industry, Root Cause, Learning, Clarity, Risk
Qualification
Graduate
Senior Finance Manager, Independent Trade & Pharma at Reckitt
Slough SL1 1DT, , United Kingdom - Full Time
Skills Needed
Financial Systems, Reporting, Financial Analysis, Analytical Skills, Forecasting, Multi Country, Budgeting, Financial Reporting, Strategic Thinking, Stakeholder Engagement, Business Process, Sap, Internal Controls
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Project Center Sales at Kent Building Supplies
Stellarton, NS, Canada - Full Time
Skills Needed
It, Product Knowledge, Customer Service, Building Materials, Commission, Service Standards, Written Communication
Qualification
Graduate
Bollington, Disley, Poynton Community Staff Nurse at East Cheshire NHS Trust
Poynton SK12 1GP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Housekeeping Assistant - Part-time at Inspire Neurocare
Worcester WR2 6AS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Shift Supervisor at BarBURRITO
Nepean, ON K2J 4H9, Canada - Full Time
Skills Needed
Financial Transactions, Service Industries, Restaurant Management, Communication Skills, English, Food Service Operations, Daily Operations, Hospitality Industry, Food Safety, Safety Regulations
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Graduate Library Trainee at University of Edinburgh
Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Electrical Project Engineer at Highview Power
Manchester, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chief Financial Officer / Finance Director at 7formation
Corby NN17 4AP, , United Kingdom - Full Time
Skills Needed
Corporate Governance, Tax Law
Qualification
MD
Experience Required
Minimum 10 year(s)
Product Manager, Conversational AI for Customer Service (f/m/d) at Auto1 Group
1BK, , Germany -
Full Time

Start Date

Immediate

Expiry Date

02 Oct, 25

Salary

0.0

Posted On

02 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Metrics, Decision Making, Analytical Skills, Product Management, Communication Skills, Agile Environment, Twilio

Industry

Marketing/Advertising/Sales

Description

Company Description
Our Tech department is the driving force behind one of the most successful start-ups in Europe since 2012. Based in Berlin, we have an innovative and driven team that is using cutting-edge technologies to redefine the used car market.
As a Product Manager, you will join our Customer Service Automation team, take full ownership of new features and integrations, and deliver measurable business impact. You will work closely with our agile development teams, stakeholders, and business partners across Europe to deploy state-of-the-art technology and bring the industry to a new level. A key focus area of this position will be to leverage conversational AI to do more with less to increase the efficiency of our customer service operations and optimize conversion throughout the customer journey.
AUTO1 Group is Europe’s leading digital automotive platform. We revolutionize the used car market with our well-known brands Autohero, wirkaufendeinauto.de, and AUTO1.com.

Job Description

  • Lead the international roll-out and continuous improvement of our AI voice bot to significantly enhance customer service efficiency and quality.
  • Scale and optimize our AI chatbot, ensuring its successful deployment across international markets.
  • Collaborate with cross-functional teams to integrate AI solutions seamlessly into our existing customer service infrastructure.
  • Develop and execute a strategic roadmap for conversational AI products, aligning with business goals and customer needs.
  • Monitor and analyze performance metrics to drive data-driven improvements and innovations.
  • Stay current with industry trends and advancements in conversational AI and telephony services

Qualifications

  • Proven experience in product management, specifically in conversational AI or related fields.
  • Strong understanding of telephony services, with experience in solutions like Twilio for building call flows with multiple queues.
  • Solid understanding and/or experience with Large Language Model (LLM) applications for conversational AI.
  • Excellent communication skills, capable of conveying complex technical concepts to both technical and non-technical audiences.
  • Ability to work effectively with cross-functional teams in an agile environment.
  • Strong analytical skills, with the ability to use data and metrics to back up assumptions and drive decision-making.
  • Experience in international product roll-outs and managing diverse stakeholder expectations.

Additional Information

  • Your life-work balance and home office are part of our culture, you can work from home up to 5 days a week, regular days in the office are encouraged.
  • Be part of Europe’s leading digital automotive platform!
  • Educational budget for your personal growth.
  • Team and company events like International Nights, Company Party and more.
  • More than 100 different nationalities make up for a truly international and diverse working environment.

Contact
Marija Dimitrova
At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor.

LI-A
Responsibilities

Please refer the Job description for details
Product Manager, Conversational AI for Customer Service (f/m/d) at Auto1 Group
1BK, , Germany - Full Time
Skills Needed
Metrics, Decision Making, Analytical Skills, Product Management, Communication Skills, Agile Environment, Twilio
Qualification
Graduate
Associate Physician - Vascular Surgery at Nova Scotia Health Authority
Halifax, NS B3K 4N1, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Performs and documents admission history and physical examinations progress notes discharge summaries death certificates etc.
Qualification
Trade Certificate
Electrician (Domestic Testing) at Ernest Gordon Recruitment Limited
Epsom, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
School Administrator/Receptionist at Element Recruitment
Bristol, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Administrative Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Chiller Engineer at Bennett Game Recruitment Limited
Bristol, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Account Manager, Lex Autolease Corporate at Lloyds Banking Group
Stockport, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Payroll Specialist at Thorpe Molloy McCulloch Recruitment
Aberdeen, Scotland, United Kingdom - Full Time
Skills Needed
Payments, Teamwork, Analytics
Qualification
Graduate
Praktikant Wärmemarkt und Energiesysteme (m/w/d) at Fichtner GmbH Co KG
Stuttgart, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Regulatory Reporting Officer (Mat Leave) at evoke
Leeds, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Shift Supervisor at Tim Hortons
Burlington, ON L7M 4B8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Field Supervisor at Arelli Commercial Cleaning
Mississauga, ON, Canada - Full Time
Skills Needed
English, Communication Skills, Commercial Cleaning, Mobile Applications, Flexible Schedule
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Shift Supervisor at The Burnt Tongue
Hamilton, ON L8P 4B3, Canada - Full Time
Skills Needed
Food Industry, Root Cause, Learning, Clarity, Risk
Qualification
Graduate
Senior Finance Manager, Independent Trade & Pharma at Reckitt
Slough SL1 1DT, , United Kingdom - Full Time
Skills Needed
Financial Systems, Reporting, Financial Analysis, Analytical Skills, Forecasting, Multi Country, Budgeting, Financial Reporting, Strategic Thinking, Stakeholder Engagement, Business Process, Sap, Internal Controls
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Project Center Sales at Kent Building Supplies
Stellarton, NS, Canada - Full Time
Skills Needed
It, Product Knowledge, Customer Service, Building Materials, Commission, Service Standards, Written Communication
Qualification
Graduate
Bollington, Disley, Poynton Community Staff Nurse at East Cheshire NHS Trust
Poynton SK12 1GP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Housekeeping Assistant - Part-time at Inspire Neurocare
Worcester WR2 6AS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Shift Supervisor at BarBURRITO
Nepean, ON K2J 4H9, Canada - Full Time
Skills Needed
Financial Transactions, Service Industries, Restaurant Management, Communication Skills, English, Food Service Operations, Daily Operations, Hospitality Industry, Food Safety, Safety Regulations
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Graduate Library Trainee at University of Edinburgh
Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Electrical Project Engineer at Highview Power
Manchester, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chief Financial Officer / Finance Director at 7formation
Corby NN17 4AP, , United Kingdom - Full Time
Skills Needed
Corporate Governance, Tax Law
Qualification
MD
Experience Required
Minimum 10 year(s)

Frequently Asked Questions

Generally, most of the countries look for applicants, who are skilled in their occupation with at least 3+ years of experience, possessing a bachelor’s degree or higher qualification, who can also prove their proficiency in the English language through various internationally recognized tests. Further for a few countries where applicants have blood relatives already residing or applicants having an offer of employment from an employer in the migrating country will be preferred.

Countries like Canada, Australia, and New Zealand offer relatively easier PR pathways for Indians due to their immigrant-friendly policies. Canada provides options like Express Entry and Provincial Nominee Programs for skilled workers, while Australia uses a points-based system with visas such as Subclass 189 and 190.

The best country to migrate from India depends on your priorities and qualifications. Canada is ideal for its immigrant-friendly policies, excellent healthcare, and job opportunities through programs like Express Entry. Australia offers a high standard of living, beautiful landscapes, and a points-based PR system for skilled workers. New Zealand is perfect for those seeking a peaceful lifestyle and career opportunities in in-demand fields. Each country has its own advantages, so choose based on your goals and skills.

The easiest country to immigrate to depends on your profile, but Canada is widely considered the top choice due to its straightforward Express Entry system and Provincial Nominee Programs. Australia is also a great option with its points-based system favoring skilled workers. New Zealand is ideal for those with in-demand skills, offering a peaceful lifestyle and simplified residency processes. Portugal provides an easy path through its D7 Visa for individuals with sufficient income or savings.